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AlibrisReviews 107,243

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
932
value
11,044
shipping
11,034
quality
11,028
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Found the book I wanted very quickly, used at a fair price. Thank You.

Date of experience: June 11, 2022
Kentucky
1 review
0 helpful votes
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I've ordered from alibris before but been a while but seems to be a great site to order from. Just wish shipping was so much for each item

Date of experience: June 11, 2022

I found a very hard movie to find, so hopefully it...
April 12, 2021
Previous review

I found a very hard movie to find, so hopefully it works out

Date of experience: April 12, 2021
Virginia
1 review
0 helpful votes
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Would like to see the year published in the book's description.

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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It was easy to look for the books that I wanted for cheap.

Date of experience: June 11, 2022
New Jersey
1 review
0 helpful votes
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Very easy to find the book I want at a very good price.

Date of experience: June 11, 2022
Washington
1 review
0 helpful votes
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Love Alibris, always has what I am looking for!
June 11, 2022
Updated review

Love Alibris, always has what I am looking for! Thank you.

Date of experience: June 11, 2022

Always easy with Alibris!
January 15, 2022
Previous review

Always easy with Alibris!

Date of experience: January 15, 2022

Always love shopping at Alibris!
March 23, 2021
Previous review

Always love shopping at Alibris!

Date of experience: March 23, 2021
Colorado
1 review
0 helpful votes
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Smooth process
June 11, 2022

Smooth process. All information was readily available for review without a lot digging around. Shipping details were clear.

Date of experience: June 11, 2022
Ohio
1 review
0 helpful votes
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Shipping is higher than expected, but great price on book helps compensate.

Date of experience: June 11, 2022
Poland
1 review
0 helpful votes
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I love Alibris and buy from them as often as I can.

Date of experience: June 11, 2022
Arizona
1 review
0 helpful votes
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I was able to find a book I had a hard time looking for. Checkout as Guest was super quick, easy and efficient.

Date of experience: June 11, 2022
New York
1 review
0 helpful votes
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I've forgotten my password
June 10, 2022

I've forgotten my password. I couldn't use my old email to order as a guest, nor could I change my password. An automatic prompt informed me that I had misspelled my email account. Fortunately, I have a second email, which I used.

Date of experience: June 10, 2022
Oklahoma
1 review
0 helpful votes
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Can't beat the prices
June 10, 2022

Can't beat the prices. Rarely have I not found what I was looking for!

Date of experience: June 10, 2022
Illinois
1 review
0 helpful votes
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I'm still using CD's but some of the audio books on...
June 10, 2022
Updated review

I'm still using CD's but some of the audio books on offer fail to specify the format. It would be helpful if they did.

Date of experience: June 10, 2022

I was sent the wrong book by mistake, but the online...
January 21, 2022
Previous review

I was sent the wrong book by mistake, but the online return instructions were not available. Not a big deal because the book was so cheap it was not worth the hassle.

Date of experience: January 21, 2022
Nebraska
2 reviews
0 helpful votes
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Easy to place the order
June 10, 2022

Easy to place the order. I hope the book will arrive quickly

Date of experience: June 10, 2022
Georgia
1 review
0 helpful votes
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Easy
June 10, 2022

Easy. Thank you. I'll be thrilled when it gets here.

Date of experience: June 10, 2022
Delaware
1 review
0 helpful votes
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Shipping unfair especially when coupon states free shipping when it's deceiving and is same as not having coupon for items that are on the truck poor marketing.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2022
Connecticut
1 review
0 helpful votes
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Very easy to use this site
June 10, 2022

Very easy to use this site. Results include all necessary information to make an informed purchase. Thank you!

Date of experience: June 10, 2022
California
2 reviews
0 helpful votes
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From searching to purchse
June 10, 2022
Updated review

From searching to purchse. To check out, process went smoothly! I'll be an on going custermer for sure! Michele, Anaheim, Ca., USA

Date of experience: June 10, 2022

I'm so glad I came back to shop books
May 25, 2022
Previous review

I'm so glad I came back to shop books. I had forgotten how easy it was to get the book I was loking for and an easy shop by Author, series, however you need to browse books, Aalbris is the way to search and you will find!

Date of experience: May 25, 2022

I've bought items from Alibris before
January 19, 2022
Previous review

I've bought items from Alibris before. Have never been dissapponited. Always on time, always great prices and Im always happy! Michele Rhoads, Anaheim, Ca.

Date of experience: January 19, 2022

So far with my order, all has gone swiftly
December 30, 2021
Previous review

So far with my order, all has gone swiftly. Not suprisd, as I have shopped here several months ago! Always return to the place where Im treated well :)

Date of experience: December 30, 2021
Indiana
1 review
0 helpful votes
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The added shipping is so much and confusing. I tried to get a discount on shipping multiple items from one seller, but it didn't work. Shipping is more than the books! How can I get a discount on it?

Date of experience: June 10, 2022
Missouri
1 review
0 helpful votes
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Found exactly what I was looking for. In and out. No problems.

Date of experience: June 10, 2022