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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Using this site provides great value—prices are excellent and condition of books are as described.
For the price and the condition of the books I've purchased this is an exceptional value!
So far, so good! I tried selecting 5 stars but could not (technical).
Easy website to use, glad to find a competitor to Amazon (trade books tend to have large reseller costs gadded on sites like Amazon).
Alibris always delivers. I usually purchased used books, and they're almost always readily available.
So far it has been pretty good. I mean shipping rates could be better, but with the state of the postal service I understand.
Found the book, ordered it, waiting for it. So far so good.
Your website is so easy to use and find what I want!
Alibris is the best... everything you could ever want is here, and the prices are right.
Always such a great online shopping experience. I've yet to run into a situation where a title I'm looking for is not listed here.
Easy to find books and authors that I enjoy. And always on top of new releases.
This is the first time reading Burn Moor. I look forward to it. Sounds interesting and scary.
I found the site easy to use. And I found all the books I wanted.
Finding what I want at good prices. Love that I can store pals in my shipping address list.
I don't like how shipping costs are a wild card when buying books on Alibris. It would be nice to have shipping costs or estimated shipping costs shown alongside prices.
Always easy ordering, just hate shipping is so much.
Shipping costs are way too high. Will probably be shopping elsewhere.
Love Alibris and the cheaper shopping cart option, plus coupons!
Great. I'm glad to find this very expensive book at an affordable price.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.