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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was really quick to find books & check out. So far- so good.
So far it was easy to navigate and get what I needed
I fell for your signup for something thinking I was signing in (logging in)
Could you please unsubscribe me? I am a loyal customer, and love Alibris.
I really don't want to be signed up for anything other than to be able to log in and order. Thanks a lot- Henry
This order was just fine, as usual. I love Alibris. However, my last order was for a single small paperback, Tales of Pirx the Pilot, by Stanislaw Lem. It was shipped in a light plastic envelope with no protection, and was damaged: front cover and bottom of binding torn, cover and 1st half of book bent back by a severe diagonal crease. It's so bent that one really can't read it the way you would read an undamaged book.
Had what I wanted for an acceptable price and acceptable condition.
First, only and last purchase ever with these scammers. I'd give negative stars if able to. If the post mis-delivers your package to someone else's mailbox you are out of luck. Incredibly UNHELPFUL, they actually suggested walking around a metropolitan area knocking on random strangers' doors to ask who has your package instead of admitting the post screwed up. They refused a refund because well * someone, somewhere* got it so that's all they can do.
You may as well throw your money away, it'll be less aggravating.
You had books I wanted while other used book stores did not. ALso, the cheaper shipping cost coupon was a great savings. Thanks!
Easy website to use and excellent collection of books.
I found all the books I needed at better prices, even considering the added shipping costs.
I hope it will ship quickly. That will determine whether I shop here again. Thank you.
I like the extensive selection. However, it was difficult to navigate shipping costs
I can always find what I want for a bargain price!
Easily registered for the site and the purchase process went smoothly.
As long as my information is secure, this site is easy and quick to navigate.
I thought it would be harder to find a French crossword book, but it was quick & easy.
It was easy, thank goodness, and I hope the book is in good shape.
Need Book before trip - Aug. 27th. Hope it its shipping from within the USA. Not stated from where it its being shipped. Therefore, Tracking Info Required.
I FRAKEN HATE MESSAGE POPUPS WHEN TRYING TO FRAKEN BUY SOMETHING PLEASE STOP ASKIGN QUESTIONS WHILE I AM TRYING TO FRAKEN BUY A FRAKEN PRODUCT ITS FRAKEN ANNOYING STOP WITH THE $#*! WEBSITE DEV...
Great company -- one of my favorites for online used book shopping for my library and my home. Thank you!
I love the new cart optimizer function, thank you!
An effortless experience. Found my book at the price I was seeking in less than 30 seconds.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.