
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's okay I wish the shipping went faster but it's okay I think she should give me a coupon for my first purchase.
I could hardly believe I found these old copies of the books needed to complete our homeschool collection!
Good offer…easy and smooth transaction so far…thanks for offer.
I struggled to set a new password since nothing came from alibris but since is try NOT to use Amazon for anything, I conquered after a few hours!
It was fast; everything looks good with alibris thus far
Very good even though shipping fee is a bit steep
Missing info. Such as address, State, and so forth
Found just what I was looking for and at a great price.
I don't know why my password was no good, but I don't mind changing it.
Shipping is so hard to calculate when trying to compare prices online would love adoption to make it more visible $#*! off why is the only way i can submit a subpar response to give you my email it won't let me submit ti without it
Cheaper than other places that I have shopped around for, plus good selection.
Will write full review once I receive order, but so far so good.
Always easy here at Alibris. All important information is provided clearly.
Alibris offers hard to find books at a great price
This is a very easy to use website. I especially like the details offered about the providers.
Your website is easy to navigate through and is user friendly. Thank you.
The system seized on several occasions. I want these books for my mom, but it took 4 tries to be able to check out
Yesterday I tried 3 times to complete this order & it wouldn't let me move to the confirmation page. I had to send a message with my problem complaint. Today it worked.
I have ordered from you in the past & never had this problem. I hope I don't in the future!
Thank you for asking!
LW
Alibris is my "go to" site for quality used books within my budget.
Great to work with Alibris, many years of good service.
This has been so easy, and it's not amazon so it's guilt-free
I have been a customer for years and I am just as happy shopping with you today as I was years ago. Great products and great service!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.