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AlibrisReviews 102,743

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
815
value
9,150
shipping
9,140
quality
9,134
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I thought the shipping costs were high until I realized the books were all coming from different sources and had to be shipped individually.

Date of experience: November 16, 2022
North Dakota
1 review
0 helpful votes
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Best place to buy books
November 16, 2022

Best place to buy books. Been using this for years.

Date of experience: November 16, 2022
North Carolina
1 review
0 helpful votes
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Found the item quickly at a good price and was given several payment options.

Date of experience: November 16, 2022
Oregon
1 review
0 helpful votes
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It's easy to find what I want
November 16, 2022
Updated review

It's easy to find what I want. And you all ways deliver in a timely manner.

Date of experience: November 16, 2022

Glad I found you
January 4, 2022
Previous review

Glad I found you. Only order from you now., Thank you

Date of experience: January 4, 2022

Great prices and good service
February 5, 2021
Previous review

Great prices and good service

Date of experience: February 5, 2021
Colorado
1 review
0 helpful votes
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I love that alibris collaborates with small shops and the prices are unbelievably low.

Date of experience: November 16, 2022
Massachusetts
1 review
0 helpful votes
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Two Tries and a note to you so that the system would work correctly. No problem, I will continue to struggle and buy your books. Ed

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Over the years, I have received what I have ordered
November 16, 2022
Updated review

Over the years, I have received what I have ordered. If there was a mix-up, Alibris rectified it.

Date of experience: November 16, 2022

Books almost always arrive as promised and Alibris...
June 6, 2021
Previous review

Books almost always arrive as promised and Alibris tries hard to correct glitches.

Date of experience: June 6, 2021
Michigan
2 reviews
0 helpful votes
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There are no previews of the inside of books, it's...
December 16, 2022
Updated review

There are no previews of the inside of books, it's difficult to tell one edition from another of the same title. I wish there was a way to sort searches by ISBN. Also the shipping was double the cost of the books! In my case it would have been cheaper to drive to the seller and pick them up.

Date of experience: November 16, 2022

I just wish the coupons would kick in at a lower total
April 17, 2021
Previous review

I just wish the coupons would kick in at a lower total.

Date of experience: April 17, 2021
Florida
1 review
0 helpful votes
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Not bad
November 15, 2022

Not bad. A bit tricky sometimes. All in all okay. Just wish shipping costs were a little lower.

Date of experience: November 15, 2022
Washington
1 review
0 helpful votes
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More suggestions for similar books to come up when looking at a specific book.

Date of experience: November 15, 2022
Michigan
1 review
0 helpful votes
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So easy to find what I want at a reasonable price
November 15, 2022
Updated review

So easy to find what I want at a reasonable price.

Date of experience: November 15, 2022

Easy to order and price is right
October 26, 2022
Previous review

Easy to order and price is right.

Date of experience: October 26, 2022
Pennsylvania
1 review
0 helpful votes
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I can find what I want at reasonable prices
November 15, 2022
Updated review

I can find what I want at reasonable prices. I can shop when I want.

Date of experience: November 15, 2022

Great prices and great titles
July 3, 2022
Previous review

Great prices and great titles.

Date of experience: July 3, 2022

Everything arrives quickly and well packaged
November 10, 2021
Previous review

Everything arrives quickly and well packaged. I have learned to carefully check what format I am ordering because I have occaisionally bought VHS when I meant to purchase dvd. My bad.

Date of experience: November 10, 2021

I find what I want and it's usually at a reasonable...
June 20, 2021
Previous review

I find what I want and it's usually at a reasonable price.

Date of experience: June 20, 2021
California
1 review
0 helpful votes
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Great!
November 15, 2022

Great! You had what I wanted and were clear about it!

Date of experience: November 15, 2022
West Virginia
1 review
0 helpful votes
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You are charging too much excise tax for my address. I can include an attachment to prove it and give you the easy way to find the amount for my zip code. I will address this with my state AG who prosecutes this behavior. I sure got this fixed at eBay.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Love to be able to purchase books at this rate and...
November 15, 2022
Updated review

Love to be able to purchase books at this rate and to search for them is even easier.

Date of experience: November 15, 2022

So far so good glad to have found site
February 18, 2022
Previous review

So far so good glad to have found site

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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When I order many books FROM THE SAME DISTRIBUTOR, I expect to get a break on shipping charges. It does not appear that I do. I'm a former publisher who knows how much Media Mail costs. You are way OVERCHARGING me and everyone else.

Date of experience: November 15, 2022
Illinois
1 review
0 helpful votes
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New to your service to your service
December 15, 2022

New to your service to your service. Difficult to find book I wanted. Difficult to pay as you don't describe use of card for billing i.e. No spaces between # o

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 15, 2022
California
1 review
0 helpful votes
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I will reserve judgement till I get the books. Overall very great experience

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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You never disappoint me
November 15, 2022
Updated review

You never disappoint me. Love ordering from Alibris.

Date of experience: November 15, 2022

Love you website
January 2, 2022
Previous review

Love you website. So easy to order.

Date of experience: January 2, 2022

I have always ordered from this site
December 5, 2021
Previous review

I have always ordered from this site. Albris is wonderful. Thank you.

Date of experience: December 5, 2021
Illinois
1 review
0 helpful votes
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Good search
November 15, 2022
Updated review

Good search. Found what I was looking for and had several choices.

Date of experience: November 15, 2022

Great search engine
July 2, 2022
Previous review

Great search engine.

Date of experience: July 2, 2022

Good search engine, and website is easy to navigate
September 7, 2021
Previous review

Good search engine, and website is easy to navigate.

Date of experience: September 7, 2021