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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I thought the shipping costs were high until I realized the books were all coming from different sources and had to be shipped individually.
Best place to buy books. Been using this for years.
Found the item quickly at a good price and was given several payment options.
It's easy to find what I want. And you all ways deliver in a timely manner.
I love that alibris collaborates with small shops and the prices are unbelievably low.
Two Tries and a note to you so that the system would work correctly. No problem, I will continue to struggle and buy your books. Ed
Over the years, I have received what I have ordered. If there was a mix-up, Alibris rectified it.
Books almost always arrive as promised and Alibris tries hard to correct glitches.
There are no previews of the inside of books, it's difficult to tell one edition from another of the same title. I wish there was a way to sort searches by ISBN. Also the shipping was double the cost of the books! In my case it would have been cheaper to drive to the seller and pick them up.
I just wish the coupons would kick in at a lower total.
Not bad. A bit tricky sometimes. All in all okay. Just wish shipping costs were a little lower.
More suggestions for similar books to come up when looking at a specific book.
So easy to find what I want at a reasonable price.
I can find what I want at reasonable prices. I can shop when I want.
Everything arrives quickly and well packaged. I have learned to carefully check what format I am ordering because I have occaisionally bought VHS when I meant to purchase dvd. My bad.
I find what I want and it's usually at a reasonable price.
You are charging too much excise tax for my address. I can include an attachment to prove it and give you the easy way to find the amount for my zip code. I will address this with my state AG who prosecutes this behavior. I sure got this fixed at eBay.
Love to be able to purchase books at this rate and to search for them is even easier.
So far so good glad to have found site
When I order many books FROM THE SAME DISTRIBUTOR, I expect to get a break on shipping charges. It does not appear that I do. I'm a former publisher who knows how much Media Mail costs. You are way OVERCHARGING me and everyone else.
New to your service to your service. Difficult to find book I wanted. Difficult to pay as you don't describe use of card for billing i.e. No spaces between # o
I will reserve judgement till I get the books. Overall very great experience
You never disappoint me. Love ordering from Alibris.
I have always ordered from this site. Albris is wonderful. Thank you.
Good search. Found what I was looking for and had several choices.
Good search engine, and website is easy to navigate.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.