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AlibrisReviews 102,607

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
810
value
9,096
shipping
9,086
quality
9,080
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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I appreciate that shipping to Canada isn't too bad.

Date of experience: December 2, 2022
Arkansas
1 review
0 helpful votes
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Love the prices and there is a variety of selection.

Date of experience: December 2, 2022
Arizona
2 reviews
0 helpful votes
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Easy to find products, great price, and quick checkout!
December 2, 2022
Updated review

Easy to find products, great price, and quick checkout!

Date of experience: December 2, 2022

Quick find and quick purchase!
September 17, 2022
Previous review

Quick find and quick purchase!

Date of experience: September 17, 2022
Massachusetts
1 review
0 helpful votes
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Easy to find what I need in their seemingly endless...
December 2, 2022
Updated review

Easy to find what I need in their seemingly endless collection.

Date of experience: December 2, 2022

Easy to find the books I need
April 6, 2021
Previous review

Easy to find the books I need. They're almost always here.

Date of experience: April 6, 2021
Colorado
1 review
0 helpful votes
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Richard was so quick to send me photos of the book and was great to work with! Thanks!

Date of experience: December 2, 2022
Arizona
1 review
0 helpful votes
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It is sad that sales are what bring you to the site - with promises of free shipping and coupons that only apply to the very cheap book prices but not to the ridiculous shipping & handling charges.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Very easy to find the books
December 2, 2022
Updated review

Very easy to find the books. Shipping is always a lot

Date of experience: December 2, 2022

Easy and quick
May 20, 2022
Previous review

Easy and quick

Date of experience: May 20, 2022

Easy to use site, but the shipping is expensive
October 26, 2021
Previous review

Easy to use site, but the shipping is expensive.

Date of experience: October 26, 2021
Illinois
4 reviews
0 helpful votes
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Super easy
December 2, 2022

Super easy. Amazing price. Didn't have to use the bad company.

Date of experience: December 2, 2022
Alabama
1 review
0 helpful votes
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Fast and easy
December 2, 2022

Fast and easy. I also like that you can check-in and out as a guest.

Date of experience: December 2, 2022
Alaska
2 reviews
0 helpful votes
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Excellent selections with equally excellent pricing
December 2, 2022
Updated review

Excellent selections with equally excellent pricing.

Date of experience: December 2, 2022

Easy to see, easy to understand
October 27, 2022
Previous review

Easy to see, easy to understand.

Date of experience: October 27, 2022

What can I say other than: Fantastic!
February 23, 2022
Previous review

What can I say other than: Fantastic! Easy to understand, easy to use!

Date of experience: February 23, 2022
Colorado
2 reviews
0 helpful votes
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I love using Bookbinder.com and often select my book from Alibris. Selections and prices are always competitive.

Date of experience: December 2, 2022
Japan
1 review
0 helpful votes
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Found the book I want, but I'm just slightly dismayed that international shipping costs 10x the actual book price.

Date of experience: December 2, 2022
Louisiana
1 review
0 helpful votes
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Great book availability, I found books I was having trouble finding elsewhere!

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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The listing had said shipping would be $2.99, when...
December 1, 2022
Updated review

The listing had said shipping would be $2.99, when I got to checkout it turned out to be $4.42. $2.99 being the cost of each additional item added to order. The listing gave no mention of this. Hence why I gave 4 stars and not 5 stars to rate this experience.

Date of experience: December 1, 2022

I found a couple CD's I had been looking for a while...
April 29, 2021
Previous review

I found a couple CD's I had been looking for a while for at a decent price. Yay for Alibris!

Date of experience: April 29, 2021
Colorado
14 reviews
23 helpful votes
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I signed up for a $5.00 off coupon for my first purchase when signing up for your news letter. The initial offer didn't state that there was a $50.00 minimum purchase. I bounced around the website, which was not easy to navigate to try and enter the coupon code. Then I went back to the email and it said in smaller print that the $50.00 minimum was required. I wouldn't have bothered and wasted my time if the offer was clear. Either fix the problem or don't waste more time.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Connecticut
1 review
0 helpful votes
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The computer interface is good
December 1, 2022

The computer interface is good. Will wait to see how well the sellers and shipping goes...

Date of experience: December 1, 2022
Alabama
1 review
0 helpful votes
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Thanks for having this book at a reasonable price from an author I've just discovered!

Date of experience: December 1, 2022
Illinois
2 reviews
0 helpful votes
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Appreciate the prices and so far, the delivery of items in condition promised.

Date of experience: December 1, 2022
Iowa
1 review
0 helpful votes
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Pls include expected delivery dates on product and/or checkout pages

Date of experience: December 1, 2022
Oklahoma
1 review
0 helpful votes
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Was satisfied and glad to see how long before delivery
December 1, 2022
Updated review

Was satisfied and glad to see how long before delivery

Date of experience: December 1, 2022

Will wait to see how delivery goes
October 17, 2021
Previous review

Will wait to see how delivery goes. Shopping so far has been good

Date of experience: October 17, 2021