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AlibrisReviews 102,583

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
810
value
9,087
shipping
9,077
quality
9,071
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I found what I was looking for and the price was excellent
December 4, 2022
Updated review

I found what I was looking for and the price was excellent. The website ordering process worked perfectly. Thanks Alibris!

Date of experience: December 4, 2022

Computer didn't give me an opportunity to revise shipping address. Orders are heading to the wrong address.

Date of experience: December 7, 2021
Canada
1 review
0 helpful votes
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So far so good
December 4, 2022

So far so good. Looking forward to receiving my books.

Date of experience: December 4, 2022
Washington
1 review
0 helpful votes
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Great prices but the shipping from individual sellers...
December 4, 2022
Updated review

Great prices but the shipping from individual sellers really adds up.

Date of experience: December 4, 2022

Ok so far, thanks
December 29, 2021
Previous review

Ok so far, thanks

Date of experience: December 29, 2021
Michigan
1 review
0 helpful votes
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Didn't get my email sign up fee but I did get a smaller rebate

Date of experience: December 3, 2022
New Jersey
1 review
0 helpful votes
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Site is easy to use and has multiple options to search and save. It would be 5-star if shipping costs were more prominent.

Date of experience: December 3, 2022
West Virginia
1 review
0 helpful votes
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Very easy to navigate site & great selection of somewhat obscure books. Many Thanks!

Date of experience: December 3, 2022
Texas
2 reviews
0 helpful votes
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Take the time to set up account and future emails for $5 discount which I can't use unless I spend $50 dollars on used books. I don't want $50 dollars of used books at one time.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Utah
1 review
0 helpful votes
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Easy to find what I was looking for
December 3, 2022

Easy to find what I was looking for. Easy checkout process

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Good selection
December 3, 2022

Good selection. I like that you let us know if we can save a little money by changing sellers when there are several books that could be shipped from the same seller.

Date of experience: December 3, 2022
Arkansas
1 review
0 helpful votes
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Was looking for a book & your name came up first & the price was great!

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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I could not find a way to increase the number of books to order. Had to order twice.

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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I LOVE alibris!
December 3, 2022
Updated review

I LOVE alibris! I saw a video of someone raving on about it and decided to give it a go and albris did not disappoint! There was one time i got some manga and the little status thing said that it was delivered but there was nothing in my mailbox. I contacted customer service and they responded back in about 15 minutes and gave me a full run-down on my package. (it arrived) i also really like their "spend $39.00 get free shipping" deal because since books are cheap on alibris, i can get 5-6 manga at a time for less than 50 bucks. Thanks alibris!

Date of experience: December 3, 2022

Easy to navigate, cheap prices, and good service :)
September 4, 2022
Previous review

Easy to navigate, cheap prices, and good service :)

Date of experience: September 4, 2022
Texas
1 review
0 helpful votes
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Took three minutes to get what I was going after. Can't beat that.

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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Excellent speedy and easy for me especially since i forgot my password as i usually do

Date of experience: December 3, 2022
Missouri
1 review
0 helpful votes
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Lost my cart when signing in
December 3, 2022

Lost my cart when signing in. Had to re-add all items.

Date of experience: December 3, 2022
Texas
1 review
0 helpful votes
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Thanks for making the checkout process go so smooth!

Date of experience: December 3, 2022
Illinois
1 review
0 helpful votes
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I ordered a book for my son only to find out that the order had to be canceled from your end.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Georgia
1 review
0 helpful votes
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Very positive
December 3, 2022

Very positive. Found all the books I wanted. Need to pick the same seller more offten to cut down on boxes/mailers.

Date of experience: December 3, 2022
Massachusetts
1 review
0 helpful votes
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It would be really helpful to be able to see which sellers have the same books so bundling shipping would be easier

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Excellent products and services
December 3, 2022

Excellent products and services. Good value for merchandise.

Date of experience: December 3, 2022