We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I've used Alibris for several years. Items are very reasonably priced, shipping is equitable, delivery is fast. Plenty of options usually for a given item. Better prices than several other sites.
Slightly confusing. After choosing each of the three books and making sure to click "free shipping" on the left when selecting each book, the total in the cart listed over $11.00 estimated shipping. This didn't make sense and I almost went to another provider. It wasn't until after I clicked on Pay Pal and was looking at the final page to confirm and actually order, did the shipping cost go away and list free shipping.
Super easy. Glad there are so many payment options.
Would like to filter more for Seller, condition and edition
You should make the shipping charges known up front.
Quick and easy; found what I was looking for; easy checkout
Very happy with the wide selection of used CD's in great condition with this certain album for a great price.
Interface good. Great vendors and choices. And I love free shipping!
Quickly found book I wanted. Info about book's condition available with one click. Easy check out.
Always find what I am looking for. Service is top notch.
It would be nice to know shipping estimate before reaching the end.
I am slow on the computer, forgot my password and had to re do it. Done. I DONT WANT TO AGREE TO HAVING MY FEEDBACK PUBLISHED, SO I CAN'T SUBMIT THIS FORM
Happy to find what I was looking for at a great price!
Very easy check out process. I can't wait to receive my book
Alibris is always one of the competitive choices for used books.
After many many years buying from Alibris I have never been able to apply a discount code. I only buy books when I find a need and not based on a discount offer. Too bad.
I AM NEVER ABLE TO USE MY DISCOUNT CODE.
I am never able to get your discount codes to apply. I always pay top shipping charges. ESPAN
Site is easy to use and the checkout process is very straightforward and simple. Thanks.
Any further comments will have to wait to receive order.
Easy, great price, and condition stated is anticipated to be good.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.