We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Alibris...always. Always. Top of the heap for quality and service!
Its good to be able to be truthful and to deal with truthful persons on the other end. Thank you
Once the site is figured out things flow smoothly
Found most of what I was looking for quickly. Ordering was fast.
Book found to be unavailable a few days after ordering
Found the textbook I needed quickly and at the most reasonable price. I will gladly give additional positive feedback when it arrives. Thank you!
Good prices. As this is my first shopping trip here, I don't feel comfortable giving a 5 out of 5.
So far, so good! Waiting to sell how quickly I get my order to say anymore. Thank you!
I think this is the first time I've been to your website, but I am pleased with the selection of books I was interested in, and the prices.
I noticed after clicking that the default delivery address was not correct. There was no way to UNDO the transaction, but I notified Alibris and the transaction was intercepted and re-addressed to the correct destination. Very Cool.
I need to cancel the transaction. I noticed after clicking that the default delivery address is not correct.
I had trouble trying to my defunct old email. I had to start over. And the one I first checked had disappeareh. The second time, the the next choice was better in condition and information, well worth the small increase in price..
Website very friendly and easy to use for a senior.
Well organized and reliable vendor with a comprehensive book list; efficient processing. I love Alibris!
I have shopped Alibris before with very good experience.
The few orders I've made over several years have been excellent. Easy to navigate the website.
I love Alibris, I can almost always find what I am looking for. It is just a shame that with skyrocketing postage rates it now costs more to ship than purchase and I have had to cut way back on my purchasing.
Love alibris; always the first place I shop for books!
Needed to confirm edition/publisher for each title. This was relatively easy to do.
Very grateful to customer service for there quick response to a shipping error on my part.
Not quite polished. Changing my shipping address was not as easy as it could have been. BUT, I'm happy the site exists and have enjoyed ordering over the years. I HAD to agree to publish my feedback, which I would rather do at a later time when it can be 100% positive and 5 stars.
I appreciate the prices of used books that save money for the buyer.
If I receive the book I ordered the cost is amazing and the shopping experience was easy and effective! I will definitely use this website again for lots of book!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.