We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
From purchase to delivery, every single time. A great sensible experience. Just click to shop!
Issues with verifying addresses and changing shipping.
Super reasonable and shipping prices and very simple to order.
It's a great price for what I am getting. The site is very easy to use.
Really like that I can find books I am looking for at reasonable prices.
Have always found what I am looking for at reasonable prices even with postage. You have quality products. Thank you.
Like the fact that you have lots of good books to choose from and they are in good condition.
Appreciate that Alibris has so much to offer in all types of literature and authors. Like the prices and good condition of books.
I'd like to get a estimate for shipping earlier in the process.
Found the book! Yes in good condition and very affordable. Thanks
Very easy to navigate and find the seller and price and quality that I want. I love your website.
I have been shopping at Alibris for quite a long time and always find it easy to use. And it is reliable.
As a longtime customer, am seldom disappointed when ordering from alibris.
Was trying to find a copy of a Vonnegut book. Your easy to use layout let me find what I wanted.
Was glad to see so many copies available. Thanks book sellers!
A big fan of Alibris. Thanks for the well thought-out means you provide book lovers!
I order on average two or more books from Alibris each month. It's a great outfit. Only complaint is that occasionally, the day after I order a book, I get an email notice that the book is still in the basket and i spend time assuring myself the order was in fact being processed. Software issue?
I buy books through alibris every few weeks. Always a "good" experience, often a "great" one.
I purchase on average a book every two weeks from Alibris and have had very few disappointments; most book sellers' follow-through has matched or exceeded their posted information.
You guys make it easy to order books I don't have to become a member
I'd like to be able to filter by supplier. You don't have that ability.
Make it easier to check payment details when on the page for "Place Order"
Shipping address didn't switch to the one I had selected at first (I selected the shipping address, then pushed "Go to Checkout" under the cart symbol in Safari)
Priced well and easy to purchase. Coupon codes are not helpful unless you are making a several book purchase.
All of the hard to find volumes of my manga, but cheap, free shipping AND a $10 off coupon? Yes Please!
Always reliable. Books are always in good condition.
I m an old customer, retired two years ago from (Milwaukee Area Technical College); n I look forward to renew my connection with Alibris.com. I am actually researching n writing! Thanks
I could easily navigate the order form to add a book to the cart, for instance. I successfully completed my order in record time. Thanks!
Your company has a good name. That is why I am purchasing through you. I expect excellence.
Alibris is my "go to" book shopping! Great selection, excellent prices, accurate condition descriptions
Alibris has been my go-to online bookstore for over 20 years!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.