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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Great selection of books and the process to purchase was super easy.
Was pleased to find this book after trying several other sites.
Alibris is the only online I use to purchase used books.
Alibris îs my one and only choice to purchase used books. Everything I purchase is received in the advertised condition, and there is never any issue.
I have used Alibris for years. It is my first choice when shopping for a used book or hard to find title. I'm always satisfied with both their service and the quality of the books I receive.
Always a reliable and smooth way to find almost every book I've looked for
Great navigation. I had to load my credit card info 3times before it would accept it.
Love this site! All the books I can't find on Amazon are here!
I absolutely love this site. I've ordered quite a few books from here and have been very pleased with every one of my purchases. It's my go-to place when wanting to purchase a book.
WELL YOU MADE CHANGING MY PASSWORD DIFFICULT, AND YOU DELETED MY WHOLE ORDER ONCE SO I HAD TO RE-ENTER THAT STUFF.
I found the book that I wanted in minutes. The ordering process was super easy.
Thanks!
Rob
I didn't notice the condition of the book. So, I'm hoping it's good.
Good prices, great selection, easy to use web site
Fast, easy...I liked the "optimized order" offer, saving $ on shipping 2 books
Always great to find the book you are searching for!
Thank you!
Love to have the option to purchase used books! Thanks!
To many forms or pages to go through. No $5 coupons discount offer applied.
Can't find this book Annette…luckily it came up on my search engine so I can order it
Great service. Good prices. I can always find what I'm looking for.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.