We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
It was fine but not totally user friendly when I saw an old friends address as my shipping address, didn't see right away that it was from a list and didn't readily how to change it and almost gave up.
Dependable and easy to browse and order. Thank you.
Easy to use, my book requests were available, and dependability.
Easy to order and dependable service. Thanks!
Secure, guarantee, availability, and eazy!
Easy to order! Let's see how long it takes to arrive.
Okay except my information was, for whatever reason, not accepted and I had to place my order as "a guest"! Singed up for an Alibris account so hopefully won't experience any trouble next time!/Goes without say, but please pack my order well; the shipping services treat these things like footballs!
This is my first time searching your many book titles and I thoroughly enjoyed my experience. I look forward to receiving my order and I look forward to placing future orders.
Good and easy site to go through. The search bar help is very good and quick.
The reason for my one star review is simple, my first experience has been horrible! I am hoping that with this reorder that your company will redeem themselves so that I may look to you for orders in the future.
Very easy to find, order and pay! Thank you kindly!
Alibris always has what it says it has, and the goods are in good shape.
Alibris is usually the best books for the lowest prices and a no-hassle checkout.
Wonderful products and easy to use.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.