Overview
Alibris UK has a rating of 4.6 stars from 8,728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris UK most frequently mention good price, excellent service and shipping costs. Alibris UK ranks 2nd among Textbooks sites.
Easy to access and fulfill. No problems, thanks. An uncomplicated and trusted process from past experience. One of my 'go to' sellers.
Almost always excellent. Even if an issue has arisen with non-receipt Alibris deals with that very promptly.
Excellent and easy to use as usual. I have been using Alibris for years now.
Alibris is an excellent site for finding titles it is difficult to find elsewhere and reasonable delivery costs
First time of using. Was recommended by a friend. Had what I was looking for.
Today I bought a book for €12,18 + postage. AS I was shopping, I noticed a banner saying "Enter your e-mail address get £3 off your purchase". However, when I did it, I received a voucher/code for £3 off purchases of £30 or more. I am a little annoyed (which I was not before!) and think that the banner was misleading!
Excellent as far as Alibris is concerned. I notice that, on this order, the postage cost has exceeded the cost of the books. This is a bit of a barrier for me to order frequently.
I learnt during this purchase process that Alibris add $7 to the seller's price (in this case $13) as a charge for the shipping method used. I consider this to be deceitful to both seller and buyer. By all means charge for your administration, but it is part of the shipping cost, not the product.
I'm still buying books from Alibris because of the excellent flat-rate postage. As to rest of Alibris it's down to one star. The service to customers is crap, you just don't care. I had a delivery of two DVDs, I didn't order them and emailed to say so. One of my orders was lost, I emailed about that (twice I think) but got replies to either customer query. Alibris just couldn't care less about customer queries.,
Is something going awry at Alibris? In late November I received a four DVD box set of Bramwell. I didn't order this and sent an email immediately about this. I received no reply. My order 74118949-2 (November 4) never arrived, yet the tracking details said it was delivered...it wasn't. I think I deserve a credit note for this order.
My first card with you bounced as you had Barnet as my payment address when it should have been Brent.
Quick and easy to follow, pity that there's no Paypal payment method because offering ones own bank account details is concerning
I would like to be able to explicitly use a credit card once, without saving it. I am not actually sure if this is possible or not: I will try. I feel uneasy saving my credit card information on the seller's side, because of computer security risks. Unfortunately those things happen: it is my job.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members