AlibabaReviews 13,374

Rec'd wrong item. Opened dispute. Still waiting... no way of contacting them or sending Email.
Purchase Item from www.aliexpress.com;
http://www.alibaba.com/member/cn*******251.html (Mary Wang)(Company Name: Sun-Shine) Item received is different from Item shown, complained... there reply: "Not there fault." Just another rip off-Bait and Switch. ( they Have since removed the photo of the Item because it was wrong! Yet No Refund! DO NOT DO Business with any of the companies represented by Aibaba.com. I only wish I had checked them out first ( this site is NOW BOOKMARKED) Will always check here first!. Their "Escrow" is a joke!

I have bought a few things from this site. Some with great results and some so so.
I had a dispute with one of the suppliers and we resolved it directly and he deposited a refund to me via paypal so I released his funds from AliExpress. On another purchase from a different supplier I placed and paid for my order but the the supplier came back with a stipulation that there was a no return no rfund on the product once it was shipped so I cancelled my order before it was shipped and I got a refund put back on my credit card in about 3 weeks unfortunately because of the currency exchanges I lost about $200.00 but did get the full refund put through. I am now in a dispute with a cell phone company through AliExpress as the phone I ordered doesn't work on North American networks even though they claimed it did. If I can't resolve this through AliExpress I plan on having VISA refund my money. I'm wondering if anyone out there has tried to get a refund this way and if they were successful.

I have purchased a number of electronic products and received all items at a reasonable price however the ovarall quality of the products are poor for most. I think that you can achieve good value from many vendors but one must be carefull in their research. We went through similar quality problems with japanees goods in the 50's and 60's. Now they are the best for most items. The old saying is still true. You get what you pay for but sometimes we get lucky and find exceptional good value.

They hd e pay 707.22 usd to a Grace yao in Qingdao for 100% remy hair. The hair started to shed and swell and tangle once washed. Could not receive an exchange or refund. They say hit confirm order button if received and satisfied. How am i to get hairdressers appointment, attach hair wash it and write review before 5 days? Please do not buy anything fro them. You cant get your money back. Called california office wendy quite trite and rude. My escrow fee gone.

I am in the human hair industry. I posted an ad looking for Brazilian and European hair. I ordered samples and got good hair from one of them, but when I placed a larger order I was sent cheap Chinese hair. This happened with 3 different Chinese human hair manufacturers.
The same people use multiple names and websites to swindle people out of their money. I was wise this time I used American Express and Paypal... If they won't accept Paypal... DO NOT SEND THEM MONEY any other way! You will get had. I got my money back from 2 of them from AMEX and form one through Paypal... Never again.

Despite all the negative feedback this is a good sit for bargins BUT you have 2 be a smart shopper, if you are smart about it then you can make huge profits from buying and selling some of the stuff on this site

My ways of making money from this site:
1. How much feedback do they have and how good is it?
ALWAYS see if they have lots of feedback if they do then that means they have lots of business (i ususally won't buy unless they have less then 250 feedback and atleast 97% good)
2. Its always good to actually look at their feedback BECAUSE you never know if they have gotten thei friends to buy stuff off them and leave them good feedback so the better the feedback is good, the more feedback the better and the more variety of people is good.
Hope this helps i would have 2 suggest dhgate.com, they have more stuff

I am reporting an incident that happened to me with the Alibaba international trade site. This site claims to connect international buyers and sellers. I purchased some football jerseys that were supposed to be shipped to me within a week. Its been almost 3 months. When I reported this to the site it was simply ignored. I received an email claiming that I had not provided evidence. I have submitted my western union receipt, and email communication with the seller. I never got the products and the site will not force the member to send the money back. As far as I am concern, the site is just as responsible as its fake sellers. They promise protection and give the sellers ratings that give the impression that they are trustworthy. When reporting the incident to the site they ignore what you have reported and send you emails as if they tried to work with you. DO NOT DO BUSINESS THROUGH ALIBABA.COM IF YOU WANT TO KEEP YOUR MONEY.