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Alibaba

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Thailand
1 review
0 helpful votes
Follow Korn F.
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This is my first time in Alibaba, and I like it.
August 16, 2019

The supplier took care of me very well. They take care of me for all the process, all I need to do is "press PAID".

Date of experience: August 16, 2019
Germany
69 reviews
484 helpful votes
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Great concept
November 21, 2015

The concept of Alibaba.com is simply GREAT but problem is that many scammers hurt the reputation of this site.

Date of experience: November 21, 2015
Jeff W. Alibaba Rep
over a year old

Dear Peter,

This is Echo from Alibaba International Service. Thanks for your question. We’d like to reassure you that at Alibaba, we’re always working hard to tackle unfair practices on our marketplace. We’ve developed a number of policies and procedures to tackle fraud, and systems of authentication and verification, including our Gold Supplier and Verified Member membership levels.

As with any business transactions, it remains important to conduct due diligence before making an order with a new supplier. Hiring a local inspection is a solution. We understand that it will incur extra costs but this can ensure that you are happy with the quality of the products you received. The other suggestion is to order the sample first before you make bulk purchasing.

We have also a Product Inspection Service, which allows you to find a local inspection agency to check out the products for you before making an order. You can find the information here: http://inspection.alibaba.com/

You can read more about Safer Trading on Alibaba.com in this section of our website. http://www.alibaba.com/help/safety_security.html.

Kind regards and happy trading,
Echo
Alibaba International Customer Service

Spain
1 review
0 helpful votes
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The only thing is that they lasted 45 days to arrive to Spain but, appart from that, very satiesfied with quality and good conditions of the product

Date of experience: October 9, 2019
Italy
1 review
0 helpful votes
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Trade assurance is very great.
March 27, 2018

The process is fast, easy, comunication it's ok, help desk A+++(HAVE BEEN THE PROBLEM AND SOLVED TIMELY).
Is very easy comunicate with seller, all perfect.
Best regards

Date of experience: March 27, 2018
Honduras
1 review
0 helpful votes
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Good service
August 24, 2020

Here is all that you spec if you want to start with your bussines, easy to handle and the varity of the product is huge

Date of experience: August 23, 2020
Australia
1 review
0 helpful votes
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BMX South Qld
July 22, 2019

Very happy with my order, quality of the product is very good and the order was on time. I look forward dealing with Alilbaba again in the future

Date of experience: July 22, 2019
Hong Kong
1 review
0 helpful votes
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Amazing great quality headphones.
I kept a pair for myself.
Great product.
And the battery lasts for my whole 10-12 hr forshifts. Great call quality

Date of experience: October 28, 2020
Romania
1 review
1 helpful vote
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Best support
April 9, 2019

We buyed more times from this supplier and they support its great.
This team help us for get same other products from other China supplier.

Date of experience: April 9, 2019
Croatia
1 review
0 helpful votes
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Great shopping bags - great supplier, fast and efficient supplier, decent, always at your service, as in the time of the covid 19 virus - great job

Date of experience: June 15, 2020
Thailand
1 review
0 helpful votes
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Good price
May 24, 2019

I can find product that i can't find in my country and cheap price,
Sone store have no minimun for buying that good for me to trying product

Date of experience: May 23, 2019
Nigeria
1 review
0 helpful votes
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SATISFACTORY SERVICE
June 18, 2019

ALIBABA HELP ME HAVE CONFIDENCE IN THE SUPPLIERS BEING THE FIRST TIME OF DEALING WITH THEM. THE TRANSACTION WAS SATISFATORY. THANK YOU ALIBABA FOR BEING THERE FOR US.

Date of experience: June 18, 2019
California
1 review
0 helpful votes
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Hello Sir/Mam,
I am totally happy with the quality of the product and of the service that I have received. Thank you so much.

IME

Date of experience: March 27, 2020
Germany
1 review
4 helpful votes
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There is a company namens ADI CHANDRA from Indonesien with a branch in branch in Malaysia. After this company was Detected in there crime activity's and is deleted by Alibaba, this company always register them self again under different name. The "supplier" call himself shino matawa or Shinoko Meditech. So VERY careful, if you have to do with this "Company" TAKE CARE, if this company is from Indonesien with a branch in Malaysia or in Malaysia with a branch in Indonesia!

Date of experience: June 30, 2017
Colombia
1 review
0 helpful votes
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The logistic is excelent, delivery fast, good packaging. Every day they are working for to have the facility for to buy and protect the buyer.

Date of experience: March 28, 2020
Austria
1 review
0 helpful votes
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Customized caps
February 9, 2024

Good quality, service in generel OK - some communication problems at the begin - but solved - recommended for further orders!

Date of experience: February 8, 2024
Argentina
1 review
0 helpful votes
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Lots of products
August 20, 2019

Here I could find a lots of products that I needed! Everything is here and the posibility of stay in contact by message with the supplier is great!

Date of experience: August 20, 2019
Brazil
2 reviews
0 helpful votes
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The prices and variety of products are amazing, but the shipping times to the US are very long. It's just waaaay too long for 2021

Date of experience: July 23, 2021
New York
1 review
0 helpful votes
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They told me aren't you scared to send money to China... What if...? I said... I'm scared from anyone except China...
Love guys... thank you...

Date of experience: September 17, 2019
Italy
1 review
1 helpful vote
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The alibaba team is super
March 15, 2019

I m very satisfed about professionality and speed of ALibaba.com team. They resolved a problem with a seller very quick. Thanx again.

Date of experience: March 15, 2019
North Carolina
1 review
0 helpful votes
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Happy
April 14, 2019

It was all great everything went great Monica was good to work with and I got my package very fast
Mark

Date of experience: April 12, 2019

Overview

Alibaba has a rating of 4.2 stars from 13,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance and customer service. Alibaba ranks 1st among Sourcing sites.

service
1,267
value
1,247
shipping
1,242
returns
722
quality
1,224
This company does not typically respond to reviews

Instant Feedback

204 reviews
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