The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.
This summary is generated by AI, based on text from customer reviews
First off, teachers. Don't use this dog-$#*! excuse of a program. It may be easy to assign work using ALEKS, but trust me, those few clicks make such a difference in someone's week. Teachers only give it good reviews because it makes it easier for them. It is awful. Whoever created it should go $#*! themselves. Jean-Claude Falmagne (creator) should shoot himself, then leave a note asking for someone to hand his body where the crows will eat it. Mother$#*!er is 85 years old and still isn't wise. "It's not formal" comes after every problem where you put.[number] instead of 0.[number]. The 9th circle of hell exists only for this mother$#*!ing prune of a man. I used to love math. I don't anymore. ALEKS probably ruined my potential. Thank you for your time.
I don't recommend this bag of garbage excuse for an app, I spend too much time on it and learn barely anything. And the knowledge checks are plain out useless, don't waste your time on this app. It will make you want to throw up because it is just that bad I rater do a 5K race than do a topic on this app.
ALEKS is a "learning tool" that somehow gets you to not learn, but throw away old information you already had. Oh, you're almost done with that set course and you got one question wrong? Back to the beginning, bucko. Don't understand this set course of questions? Who cares? Heres this set of hastily scribbled notes that you can try to understand, but you probably won't. Overall not a recommended website. If you are going to be teaching a class, avoid ALEKS as a website.
I graduated high school nearly 20 years ago and I can safely say if this software was available then my math grades would have been far worse than they already were. In fairness, I've never liked math nor have I ever been good at it outside of basic usage. I can multiply and divide in my head with no problem. But ask me to add variables and that bullsh*t and I'm going to tell you to go dig out your old TI-86 and squat on it.
I went back to school in 2015 to finish my degree. Unfortunately, not all of my previous course credits where accepted so I was required to take a few math courses. The first two where more tedious than anything but now I'm staring down Pre-Calc and an instructor who'd rather let this torture method from Terry Gilliam's "Brazil" do her job for her.
Bluntly speaking: it's utter dog sh*t. You're never taught anything as there is no lessons. NO. LESSONS. You get a paragraph of examples and an explanation that assumes you have previous knowledge of the topic and then it throws you right into a set of problems. You've got three chances to answer all correctly before it implies that you ride a short bus and shuttles you off into a different topic.
Who the h*ll thought this was good design? Do they believe the average person are able to answer questions about complex mathematics after reading what amounts to a note scribbled on a napkin? Who is this software for? I can't see any value here aside automating a portion of the instructor's job so they can f*ck off and play Farmville or whatever boomers are into these days.
Doing ALEKS makes me feel like i'm strapped down to a table with some person i hate gouging out my eyeballs with a 60 year old rusty spoon. I have punched my screen so many times doing ALEKS it's unbelievable. This program makes me wan't to die. It is slowly killing me topic by topic. I'm a seventh grader and it is giving me fricking high school stuff. Like how tf am I supposed to know what cosine is at 7th grade math? Negative /
This app is NOT user friendly i will be doing my Aleks and i will press the exponent button and it doesn't work but i don't realize and i submit it and i have to start all over again. No one actually does it everyone just uses photo math and it does not help me learn. My Favorite weeks are when the teacher announces there is no Aleks like amen.
Infuriating to use! I am not effectively learning whatsoever. Over 20 topics a week, ineffective lessons with no exlination when incorrect answers are given, none of the lessons stick, all based on a point system that removes points and makes youredo topics, knowledge checks that I inevitably fail, then following week I end up with twice the ammount of topics because I didnt pass the check.
My teacher does nothing now. We do online work in class that doesnt correlate with where we are each at in aleks. When I reach out to my teacher for help they refer me back to aleks and tell me to spend more time on it because it is adaptive to my knowledge... I spend over 9+ hours a week on just math homework before I end up losing my mind, crying, keeling over from a migraine, or seconds away from punching my computer. I have used this for over a year and feel dumber than I did in high school. I feel like I am getting so confused with Aleks that I am losing knowledge...
Avoid this at all costs. Aleks is the worst way to teach math. I cant believe I have to pay for this. I cant believe my college is using this to teach over three levels of math. I dread the next class, I dread every moment of math.
And thats no way to learn.
This program is so terrible and unfair - it gives you problems where you need to get five different answers and if you get a single decimal point wrong you have to do them all over again. Terrible $#*! program designed by low IQ individuals
I REALLY HAD TO DO 10 ALEKS TOPICS A WEEK! YOU CANNOT SKIP IF YOU CANNOT DO IT! UGH! I SWEAR IF THIS WASN'T APART OF MY GRADE I WOULDN'T DO IT AT ALL!
If I could rate this zero, I would.
I am stuck using this crap program at Arizona State University. I have never been so unmotivated in my life to complete a class. I am a 4.0 student and am struggling with this software. ALEKS gives one brief example, then expects you to complete 5 in a row perfectly which are much more difficult than the example they showed you. Anytime you miss a problem, even for something like a negative sign you miss that problem, AND they take away a previous one that you got right. It. Is. Horrific. To make things worse, I am not actually learning anything. This program relies on rote memorization, but doesn't explain the "why" of anything. I can not believe this is where higher education in math is at.
Aleks is the Wal-Mart "Great Value" of education. It is the absolute laziest form of "teaching" I have ever seen. My professor is now essentially a tutor. This is, by far, the easiest and most worthless A I have ever "earned" considering I haven't been actually learning anything the entire time I have been using this God-forsaken program. Learning: this program will give you ONE example problem before throwing you into a 5-point "check on learning" section where one correct answer equals one point, if you get 3 correct in a row, you will accumulate 5 points. However, it takes ONE curveball to take away 2 CREDITS. You can be stuck in an infinite session of two right, one wrong which will not allow you to move on to another subject. I hate this program with every fiber of my being and I will never sign up for a class-THAT I HAVE TO PAY THOUSANDS OF DOLLARS TO ATTEND-that uses Aleks ever again.
Aleks is an absolute sh*tshow in my opinion. It claims to use positive motivation to keep students going but I can safely say that no game or life experience has had me closer to violently destroying something than Aleks has. It is a pathetic excuse for teachers to not teach and tell students to just do more Aleks if they don't understand the concepts given in class. However, Aleks often does not represent what is actually needed in class and to make matters worse there are "knowledge checks" that throw many old topics at you and if you get one decimal point wrong on a question, then you are doing that topic again; doesn't matter if it was chapter 1 material that is in no way needed.
The program drove me into some sort of insane mental state. I wanted to hang myself with my mouse after it. I want to drop kick this into a grease fire.
I spend the entire weekend doing ALEKS listening to the rest of the family watch TV in the other room. The numbers ALEKS uses are way harder than on my tests. I spent hours trying to finish one topic, and eventually I just gave up and took the bad quiz grade. I do not recommend this to teachers because it will make parents get pisssed at you.
I dont like it at all. First off, when im rotating shapes on a coordinate graph, it doesnt tell me whether to turn right or left, so i have to make a good guess. Second knowledge checks need to be more often. And the fact that I have to do 3 hours and 20 lessons every week of this is just aggravating. Do betterrrrrr
It's a big test grade in my class and I have to do it weekly and I must say it's absolute torture just thinking about it. When it teaches you it will give you the easiest form of it and then when you go to do it it will be totally different. An analogy of this would be teaching a child how to add then expecting him to know how to divide
$#*!ing bull$#*! makes my child fail math class because they spend an average of 15 hours each week doing aleks topics
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Answer: Because the ALEKS program is literal hell and we people are just showing our hatred for it
Answer: Most likely.
Answer: Yes deal with it
Answer: Because people want to commit suicide in an original way, and ALEKS is the best way.
Answer: I don't think so but believe me a class action suit would be an improvement
Answer: I paid over $150 for this sumbi**h, I expect it to work
Answer: No i do not think the website owner has issued one but I think the feelings for aleks would be "down the toilet"
Answer: I realize this reply is very late but in case for anyone who needs it: -Let's say you're learning how to use long division. They have 3 questions in it. You master the first one, then go on to the next one. You get the second one wrong, guess what? They punish you and take back your first answer so now you have to answer it again. -How fun! And don't forget the useless knowledge checks!