AirRattle

False advertising! Will charge you extremely high shipping fees for 3 business day delivery, and then will sit on the order so your expected delivery occurs well outside of the original 3 days.

When you call and ask what is going on, they will tell you they have no responsibility for the shipper (FedEx). And when you call FEDEX, you find out that they sit on your orders.

Unbelievable - they advertise their shipping times as their primary differentiator!

Too many vendors online to deal with these scamsters. Stay away

We purchased an IU-AK47M airsoft gun from this website. Unit broke after using two times. We contacted the site by email and can't get a phone contact for this company. I did find a customer service line but it goes to an individuals voice mail box that is full. Emails returned to us said they do not accept returns afetr 72 hours. We purchased in November for a December gift and they will not replace or repair the gun. Would not buy anything from this site. Person sending emails was very rude, short in there answers. Must be a one-person fly-by-night outfit.

Purchased MP5 Umarex from this company, the gun stopped working within a week. Made several Phone calls leaving a message with no response, Finally received correspondence through email. Company will not warranty battery sold with gun. So your out of luck if they send you defective battery. The gun also doesn't work, my options are to pay for shipping back which I have already paid for. If the gun is not repairable I get a refund minus handling fee. Gun is also not manufactured any more so I can only receive pennies on the dollar from factory. Do yourself a favor and stay way from these guys.

I purchased an AK-47 airsoft gun as a Christmas gift. When it was opened, it stopped working immediately on Christmas morning. I emailed airrattle support immediately on the first business day after Christmas, and heard nothing back. I emailed another 2 times, and called on several occasion. When I call, I can't leave a message or speak to a human, all I get is a message saying to email customer support, which I did and I haven't heard back! In the meantime, the dates are getting further away from the day I bought it. I paid a $#@%-load for shipping and I think it's pretty hopeless that I'll get a replacement for the gun they sent me. The boy who got this for Christmas is very disappointed and has no working gun that he got as a gift.
This site sucks- if you're reading this to decide whether to buy something from them, RUN- STAY AWAY from this website!

Purchased $386 worth of merchandise from Airrattle.com and it arrived in a reasonable amount of time, but the box was busted open and a large bag of bb's was hanging out of the box. A battery pack was missing from the package, possibly due to it falling out when the box busted. The box had obviously been re-taped by Fedex. FedEx may actually have been responsible for the damaged box, but my problem is airrattle's complete lack of customer service. No answer when you call and no response when you email. I did get one email telling me to double ch3ck the package to make sure that I didn't just miss it when I opened the box. I will not do business with this sorry excuse for a company in the future.

I first ordered an aeg from the site, the batteries were cheap and did not last long. I had to pay the return shipping back to the company which was $30 dollars. Instead of buying another aeg I bought a condor phantom soft shell jacket. The box came what looked like it had been stepped on, and when I took the jacket out of the box, it was not wrapped in any sort of plastic, the sales tags were missing, the neck tag had been wripped off, and it look like somebody had already used and washed the jacket. Buy from this company if you want crappy products and horrible costumer service.

I ordered a gun for my son as a Christmas gift. When he opened it it was missing the clip. After unsuccessfully trying to reach them by phone (mailbox is always full), I e-mailed them. Their response was that we must have lost it. It took forever to convince them to send a clip. When the clip finally arrived and we put the gun together, we realized the gun was broken. Every response I have received from this company has been accusatory and unprofessional. And they misspell every other word! I have filed a reverse of charges with my bank and have told them that I will not let this go until I have received my money back. I would recommend that if you have dealt with Airrattle you do the same. Fight to get your money back, don't let them get away with this. BTW, the only positive comment listed on this site is actually posted by the owner of the business, Aaron.

Shame on me for not reading reviews before I purchased. I got caught in the scam: They sent the wrong product, which was inferior and cheaper to the product that was purchased. They don't offer to pay for return shipping until it's disputed and then the product must be in perfect condition in order for the return to be acceptable. When it's returned, they claim it's not in resellable condition and refuse to issue you a refund of any sort. Knowing this part of the scam, I told them that I would keep what was shipped and that I wanted the difference in price refunded and they told me that they could not do that. DO NOT BUY ANYTHING FROM THEM!