Very nice and professional. Explained exactly what was going on. Service repair done quickly.
Gives us peace of mind and great customer service.
Called immediately to set appointment and showed up on time
I would give 0 stars if possible! Set up a repair on December 2nd to have my dryer looked at, on December 6th the repair technician came out said he knew the issue and would order parts. Come the end of December still no contact from repair company and when reach out I'm told parts are on order. I wait another 2 weeks and reach out and told the same thing "parts are on order" so I give it another 2 weeks and this time I request to cancel my warranty or give me a different company to fix my dryer. Long story-short there are no other companies they contract with and try to reorder parts after 2 months. I ended up cancelling the warranty and working on getting all my money back. This was the 1st attempt to file a claim and would never recommend to anybody in Tucson area.
Overview
AHS American Home Shield has a rating of 1.1 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AHS American Home Shield most frequently mention american home, customer service and water heater. AHS American Home Shield ranks 112th among Home Insurance sites.
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- Memphis, TN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members