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AgodaReviews 4,436

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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GB
1 review
0 helpful votes
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I spent a long time looking through all the hotels that there where & found a gem :). Very easy to book. Will be back

Date of experience: July 15, 2015
Hong Kong
1 review
0 helpful votes
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I really love agoda. I can save my details, get points and leave reviews in an easy and timely manner. Great all around!

Date of experience: July 15, 2015
Malaysia
1 review
0 helpful votes
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I have check a few website and agoda is still the best to book hotels.

Date of experience: July 15, 2015
Viet Nam
1 review
0 helpful votes
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I love this website
July 15, 2015

For me, this is the best web site to book hotels in south east Asia.

Date of experience: July 15, 2015
Pakistan
1 review
0 helpful votes
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HOTEL BOOKING
July 15, 2015

Agoda has always been great and responsive when traveling to foreign countries and hotels on their list are wonderful but one must do home work about your hotel requirements and comforts that you wish for yourself. Take care at all times.
Aamir Bilal Sheikh
Pakistan

Date of experience: July 14, 2015
Indonesia
1 review
0 helpful votes
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I have used many booking sites for hotel reservations but I still feel the best excellent online hotel bookings site is only agoda.com

Date of experience: July 14, 2015
Hong Kong
1 review
0 helpful votes
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Best price
July 14, 2015

I. Always. Get best price when I book hotel thru agoda, and easy to use too

Date of experience: July 14, 2015
Thailand
2 reviews
1 helpful vote
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Best prices ever
July 14, 2015

If your travelling to Thailand this is the best way to book a hotel I booked for a week liked the hotel that much got back online and booked again I was that impressed I booked another room in the same hotel

Date of experience: July 14, 2015
Pennsylvania
1 review
0 helpful votes
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Love this site always have great deals no hidden or unauthorized charges like many other sites bookings are always correct and simple to cancel or change my booking! One dislike 24/7 support is mainly just a voicemail service

Date of experience: July 14, 2015
Australia
1 review
0 helpful votes
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Have been struggling to find hotels in Paris - there are thousands but many seem, ordinary. The search process has been slow and frustrating, but got onto old mate Agoda's site, and through the clear map found what we want, where we want it, and grabbed it at sensational price. Happy little travelers Agoda!

Date of experience: July 14, 2015
Australia
1 review
0 helpful votes
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Fast, easy, reliable, and best price available. Points redemption is also excellent.

Date of experience: July 13, 2015
India
1 review
0 helpful votes
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Best Rates
July 14, 2015

The site always has the most accurate reviews and details about each room with plenty of pics.
I love using agoda for my travel bookings.

Date of experience: July 13, 2015
California
1 review
0 helpful votes
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Horrible
July 8, 2015

This site is HORRIBLE. They cancelled our reservation without notice. We spoke to a rep before completing our reservation and he told us everything was fine, no other info was needed and the charge was posted on our card. Then 2 days before our trip we get an email saying our reservation had been cancelled. We called the wedsite, and there was nothing they could do for us.

Date of experience: July 8, 2015
Thailand
1 review
0 helpful votes
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Excellent
July 1, 2015

Easy to book the hotel with good information as well as Agoda call center provide me a very best solution.

Date of experience: June 30, 2015
California
1 review
0 helpful votes
Follow Zozi S.
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I've been using Agoda for years and it's one of the greatest websites for booking hotels all around the world. They always have the cheapest rates available in comparison to other sites I've used before.

Date of experience: June 30, 2015
California
1 review
0 helpful votes
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Website is great--very easy to use. -Now let's see what happens when I actually get to Malaysia

Date of experience: June 30, 2015
GB
1 review
0 helpful votes
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Mr Sharma
June 30, 2015

I have been using agoda for last 3 years, always get best rates and choices of hotels

Date of experience: June 30, 2015
Ireland
1 review
0 helpful votes
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Agoda has a very bright and clearly presented site. It is very simple and easy to use and offers a varied choice of hotels for all individuals with different tastes and interests. They have negotiated good rates with suppliers which is a great bonus to users.

Ireland

Date of experience: June 30, 2015
Australia
1 review
0 helpful votes
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Tune hotel great
June 30, 2015

Ecxellent service, safe and clean. Value for money. Never had a problem during my stay. I will recommend this hotel to everyone.

Date of experience: June 30, 2015
Malaysia
1 review
0 helpful votes
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Reliable and efficient service where by every weekend have hotels for weekend stay.& fast booking.

Date of experience: June 30, 2015