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AgodaReviews 4,436

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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Kentucky
1 review
0 helpful votes
Follow Thu L.
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My first time books hotel on Agoda! I feel impressive about detail informations which can not find on other websites. Love love it!

Date of experience: September 20, 2015
South Africa
1 review
0 helpful votes
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Surprised
September 20, 2015

I was surprised by what is being offered for the price you pay, you get more than what you pay for.

Date of experience: September 20, 2015
Sri Lanka
1 review
0 helpful votes
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Its really good
September 20, 2015

Its very user friendly and gives us a good idea about what we can expect from the place :)

Date of experience: September 20, 2015
Australia
1 review
0 helpful votes
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Easy to use
September 20, 2015

I can always find the hotels I'm looking for on Agoda

Date of experience: September 20, 2015
Australia
1 review
0 helpful votes
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I regularly use this site for accom. Bookings, as well as car hire comparisons. A very convienient site with up to date information in a user friendly form.

Date of experience: September 20, 2015
Australia
1 review
0 helpful votes
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Great pricing
September 20, 2015

So good and so easy to use. Pricing is also fantastic

Date of experience: September 20, 2015
Australia
1 review
0 helpful votes
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Mures Hobart
September 20, 2015

What a disappointment. The seafood platter for 2 was definitely not worth $85. Deep fried horrible. No thought even to the presentation. Go to the fish and chip vans outside for far better value. The service was hit and miss also. I won't be going back.

Date of experience: September 20, 2015
Malaysia
1 review
0 helpful votes
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NICE, GOOD LOCATION. FOOD NO PROBLEM VERY NEAR TO HOTEL. HOTEL STAFF IS GOOD AND FRIENDLY. LAST TIME WE CHOOSE TWO (2) WITH THE CENTER DOOR ROOMS. VERY COMFORTABLE. ONLY THE WASHROOM WATER SLOWLY DOWN. THATS WHY WE CHOOSE AGAIN THIS HOTEL. NOW THIS YEAR DEEPAVALI WE WANT THREE (3) DAYS WITH HAPPY...

Date of experience: September 20, 2015
Indonesia
1 review
0 helpful votes
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Budget accommodation.
September 20, 2015

Its within busy city area and comfortable for budget accommodation.

Date of experience: September 20, 2015
Australia
2 reviews
0 helpful votes
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The site was very user friendly and simple to navigate. Confirmation was immediate

Date of experience: September 19, 2015
Thailand
8 reviews
3 helpful votes
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A great experience
September 20, 2015

Agoda has been a great experience for me. It allows you to check hotels by rating, also by location with very helpful information. It includes travel time to where you need to go and what things there are to do. The site is very user friendly and the photos along with the helpful explanations will make booking your choice easy.

Date of experience: September 19, 2015
Australia
1 review
0 helpful votes
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Pretty Good
September 20, 2015

Always use Agoda to book my travel, the only thing that is frustrating is having to wait for the page to update after only choosing one option... e.g. You cant click on several options for say area to stay the page needs to load each time individually, same for price or type of accommodation. Change this and it would be much less time consuming and user friendly.
Otherwise would recommend to anyone wanting to see what is available around the world.
Salina G

Date of experience: September 19, 2015
New Jersey
1 review
0 helpful votes
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Gives you a great choice of hotels - with excellent photos, locations and reviews to let you make inform choices.

Date of experience: September 19, 2015
Singapore
1 review
0 helpful votes
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Great site
September 20, 2015

One of my most favorite to search for best hotel deals. Great customer service too!

Date of experience: September 19, 2015
Virginia
2 reviews
0 helpful votes
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Easy does it
September 19, 2015

I've been checking out rooms for my january 2016 vacation & this website is a sure fire winner. So easy to find the ones you need and i highly recommend it.

Date of experience: September 19, 2015
Arizona
1 review
0 helpful votes
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Easy to use and offered great hotel discount pricing. If the hotel room & pricing is as stated; I'll definiately use Agoda for all my future booking needs.

Date of experience: September 19, 2015
India
1 review
0 helpful votes
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Night Out
September 19, 2015

Booking through Agoda was a nice experience, looking forward for a cool experience at Park Plaza, Amsterdam

Date of experience: September 19, 2015
Singapore
1 review
0 helpful votes
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This website had serve me well in all my bookings so far, especially in Indonesia.
The hotels had been good from its recommendation.

Keep up the good work.
Thank you
Chin Hsu, Leo

Date of experience: September 19, 2015
Philippines
1 review
0 helpful votes
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Quick and easy
September 19, 2015

The site is intuitive and easy to use. Had the rooms booked at a great price in less than 10 minutes from start to finish.

Date of experience: September 19, 2015
Australia
1 review
0 helpful votes
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Found this website very useful, a friend happened to mention it today so I checked it out!

Date of experience: September 19, 2015