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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.
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Easy to use, a lot of info, photos, reviews. Prices as good as any I found elsewhere.
New to the site, glad I came across this site. According to the customer guarantee they will match or beat any price. I decided to book a room for 1 night and I opted to pay later.
Very good service; most easy to book, change, confirm - as best as can be.
The process to book the hotel is very fast and there is insider deal which we can get the better price.
Everytime i want go to travelling i will book my room hotel with agora because its very easy n their have reward points..
I always use Agoda as it is cheaper than other websites
Easy booking. And recently when i needed a refund/postpone due to medical condition, Agoda help me to neg with Hotel. Tks guys!
I have been using Agoda for many years to book my accommodation. They always do everything they say they will do and on the odd occasion that I have had to cancel, they returned my money with no questions asked. How confident is that?
Always book with Agoda so easy great overview of everything and Instant confirmation make that much better than the others.
Very easy to do booking with Agoda.com and the rates are indeed cheaper!
When i was try to book a hotel, it is not that much faster in updating the choices i made during the reservation and it can be more friendly.
Best thing i like is that option, book now and pay later, wonderful concept who ever created that... kudos to him/ her...
Great view from the hotel, located in walking distance from the peace park
I have been client of this website and have nothing to complain. Good prices for hotels and good tips for travelling. I have been referring friends and family to use this site to book their hotels.
Keep up the good work.
That was a good hotel booking website and user friendly, especially pricing is affordable.
Web site easy to navigate, offering a wide range of choice at very good prices, and giving detailed information that helps greatly in making a selection.
1 of several promo sites I receive. This time they were the only one with this offer t a great price. Site was easy to work.
Was so easy to do the booking especially having the choice of paying up front, or to pay later.
(28/09/2015 from uk)Me my girlfriend we stayed here for4 nights
Perfect for little price £10 pn pp
Very clean, nice bar and live music
I recommend to try this hotel you won't regret it
Azad & KOY
I have been using Agoda since 2007 and for the past 8 years I can say I always have a smooth booking. There's no 100% perfect service but Agoda's customer relations/services promptly respond to my queries and so far all of the hotels I have booked through Agoda met my satisfaction. Since Agoda always ask our experience staying at the hotel we booked, it's an opportunity as well for them to hear from us what they need to improve and or makes the guests happy during their stay. I believe through this, Agoda and their hotel partners are able to help each other for us (as guests who books accommodation) will have wider options.
One big bonus here is that, when we book, we accumulate points and we have enjoyed redeeming rewards points. I have saved a lot using that reward points for overseas stay. Last but not the least, one BIG PLUS here is that we can now have the option to book now and pay later. Agoda works and communicates with customers professionally, I never had difficulties using the friendly website as well. Keep up the good work and more power Agoda! Thanks so much.
Hi,
I like Agoda because it is very easy booking the hotel thru agoda... and fast...
Keep it up.!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members