A'GACIReviews 97

Okayy soo here's the thing w/ Agaci their online shop is run by lazy f*cks who don't care. And looks like their doing alot of people the same way. Shipping was just OK not super fast but not super slow. My order was about $56 or so and was split in to two shipments.?... First one,, the box was a bit battered probably by ups but the items were in individual bags and packaged nicely... Second package was someone else's order $100 worth not wrapped just stuffed in a bag!... Both of our invoices are there but their not my items. Sooo I wonder what went wrong. So I called and was told to send the package back but I can only get my refund. I'll take my refund b/c I don't want to spend my money on a company that is careless with their customers and their items! Lesson learned with this place so buyers beware of this trifling place!

Put in an order ($90 worth to be split up in 2 shipments).

First package: Awesome! Yayyyy. Everything in it's own clear bag.

Second package: I opened it to find my 4 out of 7 items... stuffed into a shredded bag. The dress I ordered was inside out. Nothing was wrapped individually. The bag and what was left of the printed invoice had been through a war with a box cutter (miraculously, no clothing was slashed) and crumpled up packing tape was stuck to the packaging. No return shipping label. The outer box was pristine. I called to inquire where the rest of my order was, to be told that those items were all sold out. Thanks for the notice? Good thing I wasn't waiting on any of those items for an occasion. The lady on the phone also told me that she was very sorry, but tried to pin the disastrous presentation on UPS. Doubtful. She also said that the only thing she could offer me was free shipping on my next order... oh really, thanks! Because if you know how to Google the terms "online promo code" you can get free shipping for most things. Won't be ordering from them ever again, it's a shame because their clothes are cute, but the company obviously doesn't give a sh*t.

I am very picky with clothes and I don't just choose anything for the price. Everytime I have ordered something offline I got it in a timely manner and it was good quality. The only time I got an order cancelled was when I ordered some high heel knee high gladiator sandals and they were on sale for $5.99. I figured I would take a chance and order it anyways, but it got cancelled. No big deal still love this store and they have some really unique original designs for their clothing.

Was the December 22 to buy a pad cober brass when I got home I realized that the box was empty return a week later the manager of me wanting store respect telling anyone could realize that the box was empty before pay this happened in the shop really katy mills mall I went with the intention to give me the product and assuming my responsibility that was a mistake on my part for not having checked really was 6 dollars cheaper least 30 percent. After disrespect I went to the mall Centerra and purchase in white and black market shop costs that were around 25 dollars a big difference in the price I asked the cashier if I came home and I diea account the box was empty she answered me "I asked apologize for the inconvenience and give me the product" my questions are what is the diefrencia between a shop and another after they called me a liar which is supposed to your word should have value 1- treatment was because I'm Latina? The store is so cheap that do not choose educated people? 3 They are used to being stolen? But I have no guilt happened if I'm a teacher in this country over 15 years ensado always have my students that we must be honest.

I have been a very loyal Online customer. On the last 2 orders that I have purchased my level of satisfaction has diminished. The website had an advertisement of "if you buy by this day you'll get it by Christmas". Well all I can say is FALSE ADVERTISING! I ordered my cousins who live hundreds of miles away some clothing items. Mind you I ordered well before their deadline. Today is 12/29/2014 and I still haven't gotten them. Now I have to pay shipping to send them in the mail. When that could have been avoided all together if the store meet the promise.
Besides this, my husband ordered me about 11 items that were available when he placed the order. But when it was time for them to be shipped, 3 of the items were canceled. This Website needs help.
I would suggest to NEVER order from agaCi, unless you intend on being highly disappointed.

The quality is HORRIBLE. The clothes aren't even made/sewed properly. I bought a shirt and there are some extra fabric pieces (kind of like flaps) around the neckline. They just left them there (wtf?). When I try wear it and tuck them in they just come out. I looked around the store and the other clothes look poorly made and of cheap quality too.

THE CLOTHES ARE ABSOLUTELY AMAZING, most of the time.
BUT POLICIES, you should make sure you know all of them.

Sale items, non-returnable. I found a hole in my sweater and I had to wait for an approval e-mail whether or not I could return it! This hole had the potential to destroy my sweater but I had to wait for an approval before returning the item!
A sale item I bought was too small, but here's the worst part, it doesn't fit but I still have to keep it! Final sale items are non-returnable!
All stores have flaws though.
Good things about this site are that it's affordable, in-style, always changing!
Bad things are that they don't have much stock, what's in the cart one day is gone the next. What I experienced recently was that my cart was full with items I liked and I entered all the information of my credit card, but before I could FINISH and FINALIZE my order, it notified me that two items had been sold out. This makes me feel that this site is a little unreliable due to stock. Also, in that same order, after my order had been finalized, a day later I was notified that two items weren't available so I wouldn't receive them!

I ordered from A'GACI online over two weeks ago. I originally ordered a large number of items. The shipping stated my order would arrive within 8-10 business days. I waited and received nothing. No email updates on my order and my shipment never came. I logged back into my account to check my order status and it now states I have "no order history" even though my card was charged for my order! I contacted their customer support several times. Each time I was either sent to a voice recording asking to leave a brief message with my order number and they would return my call as soon as possible or if I did ever receive an answer from a representative I would get transferred multiple times and eventually hung up on. I am appalled by their customer service and support. After giving up on calling I decided to re-login to my account to email their customer service and then was notified that MY ACCOUNT NO LONGER EXISTS. After retyping my correct email and password over 7 times it repeatedly told me "Sorry, this does not match our records. Check your spelling and try again." This is IMPOSSIBLE considering I received the original email from them to my email about my order the day I placed it.

I still have not gotten any responses from A'GACI and they have not fixed my order, my account with them, OR refunded my purchase. DO NOT PURCHASE FROM THIS STORE. TERRIBLE customer support and service.

I ordered from agaci recently and accidentally input my new shipping address as my billing. The status of my order (#*******) was "shipped" and a pending charge was placed on my card. I waited to receive my tracking number for a week not knowing my info was wrong. I wasn't contacted at all over that time by agaci. I called customer service and left a message, got no reply within 2 days. I sent an e-mail and was finally told my info was incorrect. I had to call 8 times to speak to a live person to confirm the correct information. I'm very displeased with how this was handled and now I will be getting my order MUCH later. An issue that takes a simple e-mail to fix should not impede the shipping of my order for over a week. The site is otherwise very good but I don't think they handle issues well or very swiftly.

I wrote a review in 2014 and now again in 2016! They suck and always will I'm now refuring to the Killeen mall location! They are terrible, the quality of the shoes died! Nothing but rude little females that don't even look at you when they check you out but have the nerve to talk back when they're in the wrong! The cashiers are untrained and they never help in the shoes smh I tried again but no more I'd rather get my shoes from Dillard's or Macy's

They have super cute clothes. My sister told me about this store so I checked it out online. I then proceeded to drive an hour to the nearest store only to realize alot of the things sold online were not in the store. I did buy $100 worth and decided to order another 100 online. That was a week and a half ago
Finally a week later I get an email saying my billing address didn't match and to respond within 3 days or it would be canceled. So I replied and I get no confirmation email or anything so I decided to call 2 days later to make sure they received my email. Of course they didn't, so I gave them my address. Guess I'll see how much longer I'll have to wait to get my clothes. That's if I'll get them. I've ordered off other websites after ordering after agaci and have already received my orders. This is ridiculous.