AdvancedLamps

This has been an amazing experience ordering from Advanced Lamps, I found the exact part I needed for $100 less than the retail price for my DLP lamp. The shipping was safe and insuredand my part arrived in perfect shape (boxed with peanuts)and on time. I will not hesitate to recommend these guys to anyone. I researched quite a bit online to find the best value for my dollar and this company is where I found my self returning to everytime. Great online business to deal with.

I have ordered from this company before with no issues approx. 2 years ago
Ordered a Lamp for my projection TV the second time
My credit card was charged
Then I was informed that the part was back-ordered for a month
Waited one month
I called and had the order cancelled
I was informed that the refund would be forwarded to the finance dept. and that the refund would occur within 5-7 business days
It's been a month now and NO refund!
I have called and only get voice mail.
This company has gone downhill and is now just SCAMMING people.
I will personally pursue this matter to the bitter end!
We need to take this company to task and get what's ours.
BE WARNED TO STAY WAY FROM THIS COMPANY IN THE FUTURE!

I ordered a lamp from my projector from this site. They sent me the wrong part, then argued that it would fit if I turned it a certain way and/or removed the lamp housing. I finally convinced them that the lamp they sent was for a mitsubishi and my projector is a viewsonic. They admitted that there was a glitch in their system, and told me they would give me a refund. I am still waiting for the mailing label 4 months later. I call them every week and every week they assure me that it will be sent.

I bought a lamp for my TV from this company. After placing my order they charged my card within minutes, then they sent me an email saying the lamp is out of stock and will take 10 to 15 business days to get in stock.
I called and told them to cancel my order and refund my money. The agent said it will take 5 to 7 business days to get my refund back (took them only a minute to take it from me).

Anyway, 20 days later I still have no refund and all I'm getting is the run around. After doing a little reserch about them (i know I should have done this before I made purchase) I found that they have scammed hundreds and hundreds of others.

DO NOT BUY ANTHING FORM THIS COMPANY, BEWARE AND STAY AWAY

So this item from advanced lamps was originally ordered on January 01,2014, finally arrived at Canada Post February 03,2014 picked up from CanadaPost February 04,2014, This is after my order was to take 6-8 business days! On January 23,2014 I was told it would be sent out priority post immidiately which it also was not if you look at the tracking.

So now I have the bulb ordered at home and spent almost two hours trying to get said item to work, which it does not! After looking at older bulbs that i have oredered received and installed without an issue, they are totally different are not put together correctly, looks like a bulb was soldered into bulb housing which the older two have not never had such a bad experoence at all in my life.

Not only terrible customer service with absolutely know compensation for but now their products dont even work! So after waiting over a month of to get my TV to work but now the bulb isnt working! I will also be complaining about this service to the bbb! I am sending this item back and will not be paying for the return postage they can do that and I want my money back now so I can purchase something that works from another company that can deliver!

Found Advanced Lamps on the internet after my TV went down. I was extremely skeptical simply because I hear about all the internet scams out there, so I placed a call to the 800 number listed on their web page and a courteous, and professional customer service agent answered the phone, the agent built my profile, found what type of lamp I needed, and placed the order for me. Advanced lamps help me fix the problem and the whole thing ran very smoothly.

I was extremely surprised with the level of customer service I received from this. Com company that had the lowest price for the bulb for my TV. I placed an order with Advanced Lamps and the very next day a very polite young man called me to inform me that the bulb I ordered was out of stock but that I could upgrade to an OEM bulb for a very small amount of money. I accepted the upgrade because I was missing my TV. Within a few days I received the bulb and installed and the TV powered up without any other problem. Overall my experience with Advanced Lamps was an excellent. I will not hesitate to do business with Advanced Lamps again. The customer service agent went above and beyond to assist and rectify what potentially could have been a problem, very proactive. Great job Advanced Lamps, great job, More companies need people like this in their business.

The bulb in my projector recently blew out for the 2nd time this year, I was very upset to say the least. I was very unsatisfied with the bulbs I was buying, I felt like I was paying 150$ for junk. Advanced Lamps provided me with a great replacement lamp n housing for my projector that so far I have had no issues with. I am very happy about this and hope to avoid future junks selling companies in the future, Advanced Lamps is a top notch company and I will only be getting my lamps from them.

My grandfather gave me his old Toshiba television and when I got it the lamp bulb was broken. I had no idea what I needed so I found this company through amazon and I gave them a call. They instructed me where the model number should be. Once I found it the representative figured out that my television needed a D95-LMP. They quoted the price including shipping, built my Advanced Lamps profile, and placed the order for me. This process was extremely effortless for me.

I am a big Miami Heat fan and was crushed when my lamp went out in my living room television. I searched very quickly online and found this site, they had the replacement lamp I needed along with a few different shipping methods. It is now in my TV and I get to watch Lebron and the Heat win the finals, they showed fantastic customer service when I called in to order the lamp as well as provided me with a tracking number that night.