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Adore Cosmetics

How would you rate Adore Cosmetics?
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Canada
1 review
0 helpful votes
Follow Yaqob T.
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Absolutely horrible!
February 3, 2025

I experienced antisemitism and homophobia from Tali at Riverchase Galleria. I will never be coming here again, horrible customer service. This lady also found my Instagram and decided to post "And we gonna continue to fuc@@ you guys up. Over and over again. Get you $#*! ready". Employees represent the companies they work for, this says a lot. I do hope that the administrative department takes care of this unacceptable behaviour from their employee. Nobody should have to go through this. Unacceptable!

Date of experience: February 1, 2025
Florida
1 review
3 helpful votes
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Great products
March 5, 2020

Great products. Not a big fan of luxury branded cosmetics, but this brand seems to get what the luxury experience is all about. Products work well on my skin and I have not had an adverse reaction after six months of use.

Date of experience: March 4, 2020
Canada
1 review
3 helpful votes
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Me and my wife was at the mall when she got approached by a salesman when she went in the store my wife asked about a cream for puffy skin under her eyes the salesman sat her down in a chair and he proceeded to demonstrate this wonderful lotion when she asked the price he said 300 when my wife said that's too much money he put it down to 150. She said no walked out the store the next day her eyes are all puffy and red it's been 4 days since she had it applied to her eyes and still red and puffy the salesman was a very rude and pressuring person and trying to rip a lady off by over pricing the product I am not a happy guy right now I would off talk to him in person but my wife never told me till today

Date of experience: June 8, 2023
California
1 review
1 helpful vote
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Avoid like the plague Adore Cosmetics in Brandon Mall. They utilize hard, pressured sales tactics once inside. You are held captive once inside and not released until you purchase a high priced device and/or creams. They do not tell you until after you make the purchase that there are no returns, exchanges only. Once you purchase they continuously try to sell you a different device that's supposed to be better than the one they just sold you for just $500 more. They keep on and on until you break down and cry. It was truly a stressful situation for which I want no one else to experience. This mall has a Sephora which is an ethical business and you will enjoy shopping for skincare products in a calm and thoughtful environment. In summary, AVOID ADORE COSMETICS.

Date of experience: May 7, 2024
Massachusetts
1 review
7 helpful votes
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DO NOT BUY
August 12, 2022

Do not buy any products from this company! I payed $900 and didn't know I couldn't return anything. The girl at the South Shore Plaza in Braintree MA just swiped my card without telling me much information. When I got home the boxes were DAMAGED. The products smell like chemicals... and I cannot return anything. I feel so stupid for being vulnerable for listening to her that my skin could look better :( I'm so so sad. Please do not buy from this con artist company. None of their social media pages look legit... if their products really were that expensive for good reason, then they would have A LOT more reviews and professional photos etc, but they don't. It's a scam and I'm unfortunately a victim.

Date of experience: August 12, 2022
Massachusetts
1 review
2 helpful votes
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Sham
June 5, 2021

Our Adore Cosmetic store closed. Our representative told us that we were gold customers and would still be able to get our products from another store. Every time that I have called a different location, they have hung up on me. I was just on their chat line for 45 minutes. After I explained my situation, the agent never responded. I like the product but can not get the product that I paid for. We spent thousands of dollars. The customer service is non-exsistent!

Date of experience: June 5, 2021
Michigan
1 review
4 helpful votes
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I recommend to everyone the vitamin c dark spot corrector. Seriously the best I've ever had my face looks so good. I use this at night and also the facial peel I bought for only $300 and it's lasted me 6 months. I still have like half the jar left for both products. I got the same package for my mom for Christmas. She's in love.

Date of experience: February 4, 2020
Belgium
4 reviews
12 helpful votes
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I am super satisfied with this brand. I have a dry skin and I've been using their hand and body line for extra moisture and nourishment. Probably one of the best lotions and moisturizers that I had to use in my life. I just think their packaging should be better for this price.

Date of experience: September 18, 2020
Texas
1 review
7 helpful votes
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I would not recommend any of the products. Their customers service is aggressive dishonest and rude. The manager was insulting and arrogant. My brother purchased several of their products for my birthday and they told never disclosed the price ran his credit card and charged him $1,200 for their eye cream. The put the receipt.in the bag and didn't say anything. We didn't realize they did that until we got home. Once we saw that we went back to the store and they started that they are not allowed to refund and to add insult to injury the eye cream they put in the bag was opened. They gave us a used product@ I will be filing a former complaint.

Date of experience: September 3, 2019
Canada
1 review
1 helpful vote
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Gimmic
February 9, 2023

Just had a Adore rep apply eye cream around my eye and it tightened the skin around my eye. Of course you don't see the wrinkle, it just tightens the skin. Once you wash your face your wrinkles are back.! I didn't fall for there sales tactic and lies.

Date of experience: February 9, 2023
Florida
1 review
0 helpful votes
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Great eye product
August 14, 2023

I tried an e-product that was being promoted through Noga, a sales rep. From Adore Cosmetics, Tyrone Mall, in St Pete, Fl.
She was great in performance and was on point with the product she was promoting.
The product is Adore Cosmetics: Absolute Non-Surgical Application.
Great job,
Mrs. Diane Berry

Date of experience: August 13, 2023
Arkansas
1 review
5 helpful votes
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While in Miami I purchased my first bottle of Adore Essence Toner and fell in love. I no longer need to wear make up because this toner has made my skin smooth, blemish free and brings out a look so perfect you would think I'm wearing foundation. These last two bottles purchased are to stock up again. Thanks.

Date of experience: August 23, 2018
Florida
1 review
3 helpful votes
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Saw a few Adore cosmetics YouTube videos where they have all kinds of celebrities trying and reviewing their masks. Had to try for myself to see what is all about. I love my magnetic gold mask, this is the most important product in my regimen.

Date of experience: June 25, 2018
Adore C. Adore Cosmetics Rep
over a year old

Hello Jessy - Great to see you found our video on YouTube. Thank you for taking the time to write this amazing Adore Cosmetics Review.

If you ever have any questions or concerns, please feel free to reach out to us via email at support@adorecosmetics.com or by phone at +1 (844) 377-7753 and it'll be our pleasure to assist you.

Switzerland
2 reviews
0 helpful votes
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No delays
January 12, 2022

I do adore cosmetics. It is so nice to buy something new and try it. As to this site, I've bout some products here for two times and everything was great. No delays!

Date of experience: January 12, 2022
Canada
1 review
4 helpful votes
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I have been using Adore Cosmetic's new activated charcoal cleanser for about 3 weeks. This cleanser is perfect for my sensitive skin as it doesn't dry it like other cleansers I have used in the past. I'm excited about getting the charcoal mask and will probably get that in a few weeks.
I recommend people try these products to see for themselves how good they are.

Date of experience: April 11, 2018
Adore C. Adore Cosmetics Rep
over a year old

Hi Jenna - Thank you for the great Adore Cosmetics review. We know you will love our Activated Charcoal Mask as much as you loved our Activated Charcoal Cleanser.

If you ever have any questions or concerns, please feel free to reach out to us via email at support@adorecosmetics.com or by phone at +1 (844) 377-7753 and it'll be our pleasure to assist you.

Alabama
1 review
3 helpful votes
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I have been using Adore for a year and people are astounded when they find out my age. I was concerned about wrinkles around my eyes, lips, and chin area as well as a sagging neck. The difference is amazing.

Date of experience: August 23, 2018
Adore C. Adore Cosmetics Rep
over a year old

Hi Laney,
Thank you for this amazing Adore Cosmetics Review. We are glad that you and those close to you are seeing the results of our luxury skincare products. We are very proud of our products and what they can do for our customers. We love reading testimonials like yours.

If you ever have any questions or concerns, please feel free to reach out to us via email at support@adorecosmetics.com or by phone at +1 (844) 377-7753 and it'll be our pleasure to assist you.

Texas
1 review
2 helpful votes
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Best "stuff" ever!
August 24, 2018

I have the Adore Hand and Body Lotion - Organic Innovation. Oh my goodness - three times a day I rub it mostly on the tops of my hands. It smells so good and makes my hands feel so SOFT. I don't know what the ingredients in it are, but it is one million steps above any other lotion that I have ever used. I love it and am so glad that I bought this lotion. You have a customer for life! Thanks.

Date of experience: August 23, 2018
Canada
1 review
0 helpful votes
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If I could give zero I would. I had a reaction to their products. I called the next morning to let them know. I was told a manager would call me back. No one called me back. When I finally kept calling and managed to talk to the Manager 8 days later I was told that they needed to talk to Management to authorize a refund. I thought I was talking to management? She then went on the tell me their products are completely allergen free, which is impossible, and that I could not have had a reaction to their products. She said a reaction would have happened within 10 mins of application and I said that is absolutely untrue as someone with a child with contact allergies this is all lies. It is false assertions to say something is completely free of all allergens. Their website says refund can only be given within 14 days of purchase for unopened and unused products. I did not open or use anything. I have over $1500 of products I cannot use. I feel like they are trying to give me the run around to pass the date of eligibility for a refund. I will be taking this to the better business bureau.

Date of experience: January 27, 2024
New Jersey
1 review
5 helpful votes
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Weeks ago started using Adore's Icon edition. I ordered the 24K flash gold peel off mask and the charcoal detox cleanser. The products are excellent. My face feels fresh and blemish free for the first time in years. Love the skincare products, wish they would do more advertising.

Date of experience: March 1, 2018
Adore C. Adore Cosmetics Rep
over a year old

Hello Emily - Thank you for sharing your experience using Adore Cosmetic's 24K Flash Gold Peel Mask. We love that you love our products and thank you for leaving this great Adore Cosmetics review.

If you ever have any questions or concerns, please feel free to reach out to us via email at support@adorecosmetics.com or by phone at +1 (844) 377-7753 and it'll be our pleasure to assist you.

District of Columbia
8 reviews
17 helpful votes
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I loved the gold undereye masks so much I needed to leave an Adore Cosmetics review for them!

If you're told to leave them on for 15 minutes, trust me, you can leave them on for an hour and get even better results! Especially if you're going to a gala or any big event, these will help you look more fabulous. Thanks so much!

Date of experience: January 10, 2018
Adore C. Adore Cosmetics Rep
over a year old

Hi Sandy - We love you too and are thrilled to read your Adore Cosmetics review!

If you ever have any questions or concerns, please feel free to reach out to us via email at support@adorecosmetics.com or by phone at +1 (844) 377-7753 and it'll be our pleasure to assist you.

Overview

Adore Cosmetics has a rating of 2.6 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Adore Cosmetics ranks 65th among Cosmetics sites.

service
17
value
17
shipping
15
returns
15
quality
16
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