About the Business
Chic designs, rich with detail. Shop ADOR, where timeless elegance intertwines seamlessly with modern comfort.
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Reviews Summary
Ador has a rating of 4.3 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ador most frequently mention customer service, good quality and shopping experience. Ador ranks 63rd among Women's Clothing sites.
I fell in love with this dress and bought it! So glad I did, because I never saw it anywhere
So cool so be able to find something different, and that pleases me soo much, the quality is awesome!
I ordered clothes from Ador.com for the first time. Took longer to receive package but clothes was great quality. Fabric was great. Styling was awesome
Bought what was supposed to be a "coat". I wear a 3XL but bought a 5XL in case. The thing they sent me wasn't as thick as a light sweater. The sleeves went down half my arms. I asked for a refund, but they wouldn't authorize it unless I paid return postage that was more than what I paid for the coat itself. Bunch of crooks.
I purchased items from Ador and I was thoroughly disappointed. The pictures, the colors, the designs, and especially the material were not as described. When I contacted the company to request a return I was told that I need to take pictures of the items and barcode associated with each item. I did that and uploaded the pictures for the return. After doing that I was informed that I would have to $50-$60 to return the items or keep the garage and receive a partial refund. Which would be the difference. That isn't fair. Do not buy from this company
Website won't process a return very poor customer services
Fast delivery, easy ordering...sizing needs to be a little more accurate
Thank you for sharing your shopping experience. We're thrilled that our dress exceeded your expectations. We assure our customers that we deliver exactly what we showcase online. We'll maintain our high standards for quality and fast delivery, and strive to enhance our sizing.
Ador does not have an email service and their service ticket system does not work half the time. I ordered a size 2XL, Ador sent a size XL. I sent 4 customer service tickets and received no reply. I also sent 4 emails through Eechic.com who owns Ador.com. No reply.
Can't wait to get my dresses for vacation hope
They are as nice as they pictures
Ive loved everything Ive bought from ADOR and recommended it to people asking me where I got the dresses! Thanks for everything and keep up the good work.
Efficient well thought out website - lovely clothes & great after sales service!
Thank you for recognizing our website, clothes, and customer service! We appreciate your kind words. Our main goal is to provide our customers with an easy and enjoyable shopping experience. We are delighted that we have made it and we will continue to work hard to maintain our high standards.
Was referred to this site by a friend. I place my first order which arrived in 7 days, Im so happy with my products that I already placed a new order. I truly recommend them
I'm very surprised with my order. The item is lovely, has nice colors and the delivery is very fast.
Also, the customer service is very attentive and quick to reply.
Bought a dress that looked gorgeous on model. The fabric is so cheap and see through. I'll never buy another thing from Ador.com. The photo on the right is what it's suppose to look like.
Después de realizar la compra de dos vestidos de algo mas de 100€, al día siguiente recibo un correo pidiendo que lo vote ( cosa que no hice hasta ahora)
Dos semanas después pregunto por qué no sale el pedido aún, me contestan que están en tiempo y que en una semana más saldría el paquete.
21 días después de pagar me an devuelto el dinero ( menos mal)
Lo tuve que cancelar (lógicamente)
NO CAIGÁIS EN LA TRAMPA
Lamentamos cualquier inconveniente que esto pueda haberle causado. Indique su número de pedido o envíenos un correo electrónico a customerservice@ador.com para obtener más ayuda.
En cuanto al tiempo de procesamiento del reembolso, permítanos aclararle algo. Podemos procesar el reembolso en el plazo de 1 día hábil, pero el banco emisor de su tarjeta puede tardar más en procesarlo. El plazo habitual para que el banco refleje el reembolso en su cuenta es de 7 a 15 días hábiles. Sin embargo, suele suceder más rápido de lo esperado.
Esperamos tener noticias suyas y estamos ansiosos de poder ayudarle.
I sent an email inquiring about my package and they replied to me so quickly! Very professional and when my order arrived, the quality was superb. So satisfied specially I didn't pay so much.
La verdad adquirir un vestido con uds. Fue una grata experiencia, ya que fue una prenda que desde que la ví me encantó, pero no conocía la marca entonces dije me arriesgo. Y la verdad estoy muy satisfecha, la tela, el corte y sobre todo que llegó sin contratiempos. Gracias mi vestído Hermoso.
Gracias por arriesgarse con nosotros desde el principio. Nuestros vestidos tienen diseños únicos y de alta calidad, exactamente como se muestra en el video. Estamos encantados de que los adore y crea que vale la pena dar el salto de fe. ¡Gracias una vez más por su confianza y nos comprometemos a ofrecerle vestidos aún más impresionantes en el futuro!
Complete fraud, the products you receive in the package are not what's on the photo. Yeah the product page photos look cute but in your package you get a completely different item.
This was the worst experience I've ever had purchasing something. I ordered this so that it would arrive in time for Halloween. The website clearly stated that the delivery time was 4-7 business days but it eventually came in 11 business days.
When I got in touch with customer service about this, at first I got automatic responses with an order and tracking number I already had (but was not working) and then finally got a reply from some saying that I'd "misunderstood" their order procedure and the 4-7 days is how long it takes to ship, once it's sent for shipping, not once I've ordered it and they took four days to send it out. What other company gives you a timeframe that isn't from your order date but is from whenever they've got around to sending it?
When it finally did come, you can tell it was made in a rush, and some parts aren't even finished! The straps of the dress aren't attached to the dress! It's extremely poor quality. A product I would not wear, that did not arrive in time to wear it. Really disappointed in the product, the delivery and the customer service.
Just received a notification that a three week delay in shipping and no refunds are possible. That will be the last time I order from a company from China. Should have checked the reviews. SCAM
Ive enjoyed my purchases with you, looking forward to see your autumn looks
Thank you for your support! We're so excited to hear that you're loving your purchases. Our new autumn collection is on the way, and we hope you'll adore our latest arrivals too!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the inconvenience you experienced while trying to return your order through our website. We are here to assist you.
We have sent you a message. Please check your message inbox on Sitejabber and provide us with your order number so that we can quickly process the return for you.
At ADOR, we offer a 30-day easy return policy. If you need to return an item, you can easily contact us at customerservice@ador.com.
If you could provide us with more details about how you attempted to request a return and any specific issues you encountered, it would greatly help us investigate and make improvements.
We look forward to hearing from you.