I purchased a large order (over $350) of summer clothing. When the box arrived, it was packed tight,; consequently, my summer hat was crushed. The clothes didn't fit except for two pants that I chose to keep. I immediately started the return process. Every time I did, I never received a return ticket from Customer Service. There's no customer service phone number. I sent an email no one responded. I tried and tried to get a return address to mo avail. This company does not list any contact, phone and address on its website. It does say returns are sent to China but no address. I went to UPS and they encountered the same problems. I was well within my 14 day return process but because no one got back to me, I didn't receive a return ticket, no customer service phone number, and no return email it was getting to late. I still have one more day but I have no information how to return. UPS also told me with an ddress to China for a return it would cost me over $200 for their box with return. I have never in my life experienced such a scam of a company ordering my clothes in good faith. I am now out over $350 with two pants from my entire oder. DO not order from this company. They took my money and kept it with zero option of me returning because nothing is available on their website except for the return ticket which they never sent to me after filling out the required ticket information. And emails that were never returned for help stretching out the process on their end do I would ho over the 14 days.

Product not even close to pictures, fabric not even close to advertised. Scam. Selling rugs using photos from famous brands. Need to be closed and punished for misleading and stealing.

I really like ordering here, the goods arrive quickly. The ordered products are of very good quality and correspond to the size. I'm very satisfied.

This is a huge scam,the quality of fabrics & colors are not as described on the web-site.
If you try to return... there's no why to be able to return items...just be aware of ador.com...!

If I am size 14 UK 40Europe. What size in trouser should I order here? Confusing I have a centimeter tape line here. And measuring my self does not match with yours

Impossible to contact on returns! You're stuck with it. Sizes are wildly off!
That offer you only pennies for your returns! Total Chinese scam!

I definitely love the shoes that I have received for my occasion, just looks like advertised, good quality and enjoyed wearing it.

Cheep clothing and sized to small when tried to return but made it difficult only got 10% back in future purchases

Zero out of zero stars these dudes suck I ordered some shirts they look nothing like the picture! Horrible!

The items I ordered were poor quality. Nothing looks like the photos. Never order from this side again.

I recently made a purchase from Ador, hoping to find high-quality items for a special occasion. However, my experience has been incredibly disappointing on multiple fronts.

The products I received were nothing like the descriptions on the website. Not only were they made from poor-quality materials, but they were also inaccurately sized despite following their provided sizing chart. The items were unfit for purpose, especially considering they were intended as Christmas presents.

When I reached out to customer service for a refund, I was met with a cumbersome return process. Instead of acknowledging the substandard quality and inconvenience caused, I was asked to cover the return costs to their warehouse in China. This approach not only added to the frustration but also highlighted the lack of responsibility for their misleading product descriptions and poor quality control.

Furthermore, the return process proposed by their customer service team was time-consuming and impractical, given the approaching festive season.

I strongly advise potential buyers to reconsider purchasing from Ador, as the discrepancy between advertised product quality and reality is vast. Moreover, the customer service's handling of the situation lacked empathy and a proactive solution for the inconvenience caused to customers.

In summary, my experience with Ador has been thoroughly disappointing, from the misleading product descriptions to the unsatisfactory customer service. I would caution anyone considering purchasing from them to be wary and consider alternative options that prioritize product accuracy and customer satisfaction.

The clothes are NOT as advertised and NOT as described, lead times are NOT as advertised. The return policies of Ador are a JOKE and this company should be shut down!
After receiving all items 45 days after the date they quoted for delivery. I inspected all items and quickly identified they were not as described. The quality of everything was awful! Everything from incomplete stitching, threads hanging out everywhere, low quality fabrics, mismatched colors and stains. I tried to return everything and their customer service dept. required me to measure each piece of clothing, photograph it and explain their incompetence and incorrectness for each piece of clothing. I even had to show them how they incorrectly advertised each item.
Ador makes the buyer pay for shipping from USA to China prior to providing a refund! This is so they can avoid giving you a refund because shipping from USA to China takes like 2 months. On top of that they require you to photograph receipts of shipping and then FAILED to provide a refund. If I could give 0 rating, I would and I will post this review EVERYWHERE - because this company SUCKS!

Utter toilet. Chinese scammers. Sizing is all wrong, took 17 days to arrive, you try and return but they make you pay for postage to China.