ActionFraud.org.uk

At first glance, these guys seem like exactly what you need. In practice, they are no help whatsoever.

These people have no idea what they are doing. They constantly just copy and paste their generic replies and have no interest in helping you. You have to push for information and help from them, They will just keep pushing you to make a report that never gets read or replied to. Online chat agents are rude and the phone number is not even worth calling, unless you want to be on hold for an hour listening to an automated recording play every 5 seconds.

Honestly, your time is better spent contacting banks, passport offices and any institutions that are directly affected with your issue.

These guys are simply there to make sure they have all the numbers and statistics for their crime report.

Don't bother.

I contacted Action Fraud because I became aware of a scam. Bookleaf publishing conned me out of money and failed to publish my work yet the book is advertised for sale. This should have happened a year ago. I contacted Action Fraud, they have done nothing. I am updating and they tell me they can do nothing, Like the Police in general they are useless. What is the point of such a force when they cant even do a job. You waste your time here

I had a bad experience with action fraud some years ago, actually nothing was done and I never received a reply. At that time I reported the incident online. The money which I lost was not much. I never heard anything from Action fraud, except the very first email in which they wrote that have received my report. That was it. And this year in March my disabled friend was the victim of fraud. I helped him reporting it on the phone. The same as with me some years ago: he only received an email from Action Fraud that they have received the report. I called them several times to find what is up just to be told the police have not looked at it yet, and I have no hope now that they ever will look at it. Perhaps the amount which my disabled friend lost, is not big enough. We have signed the petition.

Like all of you here you have had a terrible experience through Action Fraud, and found they actually do nothing to help. I have experienced the same stone walling in my own Cyberfraud case and found not the police, Action Fraud, my bank or anyone could actually do anything about it. Action Fraud is completely understaffed and overwhelmed, so they only focus on about 20% of the biggest cases, leaving everything else 'on the shelf'. The Police can't help you either as they can not act on behalf of Action Fraud! It's a big mess and the criminals know it.

Let's change the current system and make it better, so that criminals are held accountable for their actions.

I made this petition for change, please sign it and let's do something about this.

https://petition.parliament.uk/petitions/*******

Many thanks

A

Impossible site to navigate. Full of fraught glitches. Wasted £££££££trying to get through on their number. Worse than useless, thoroughly unhelpful live chat line. Spent hours doing their work for them gathering all the information on the fraudsters and then the report wouldn't submit and it was impossible to save. An email and acknowledging receipt of an unfilled in report came from a noreply email address. Don't bother I have since heard from my bank they don't do anything anyway. Waste of time and effort

I wasted hours of my life reporting a huge investment scam of over £600k perpetrated on my elderly aunt to Action Fraud. What a complete waste of my time. I might as well have been talking to the cat. The time could have been more usefully devoted to comforting my aunt who was dying of cancer and coming to terms with the fraud that I had discovered. Action Fraud is a distasteful farce and a complete waste of public funding. Ineffectual rude and incompetent

An absolute waste of space & time. I reported a fraud case to these people about a company I paid for a CSCS card that I never received. The company was even trading under a fake name & address & I informed Action Fraud of all this information with solid black & white evidence, However, after about two months after I had reported the case they finally decided to send me a letter basically stating they weren't prepared to take the case on with a little booklet with information in it giving advice as to how to spot or avoid fraud that was absolute of no use at all. They are a complete & utter waste of space.

Several months ago I contacted Sussex Police regarding an Ebay scam and they said that they could not act because it had to be dealt with by Inaction Fraud. So I laboriously filled in the form that set out the identity of the criminal, his address, Ebay user name and other dodgy sales and current Ebay listings (selling "silver" necklaces marked with 925 that weren't silver). I have now received an email saying that they were going to forward all the details to Sussex Police. Now I used to work for the Metropolitan Police and am very used to obtaining the evidence needed for a prosecution. All that Inaction Fraud have done is to delay any investigation by months so that the criminal can move elsewher to carry on his scams. I have made a formal complaint against Inaction Fraud and suggest that others who have suffered the same treatment to do likewise. Action Fraud is totally unfit for purpose and is actually helping criminals to escape prosecution.

Thers no place where to turn when being scammed, Action Fraud is a Charity bussiness site to collect data and play statistics with the Gov.Police not interested unless related to descrimination against race, sex etc but scamms unless is a celebrity who was been scammed.
After reporting the issues to AF they call you back to on pretence of gave you advice? And ask you some money as a donation.
I just wonder how much are getting the director of AF something like £350.000 a year like Cancer Research manager director?.

Reported a possible theft of almost £50.000, one week on they haven't even looked at the report! My money could have been on the other side of the world by now and Action Fraud who claim that they do not investigate every case, haven't even lifted a finger yet! The only thing it will do is increase your keyboard skills! They are not interested in pursuing the perpetrators of money crime! This is a total joke organisation, don't waste your time on them.

Along with other 20 victims we reported a letting fraud and Action Fraud is absolutely not interested in dealing with this case. The director of the letting agency stole thousands of pounds from people and now is living peacefully and happy as Action Fraud or the police simply are not interested in dealing with the case. Just don't waste your time to report a fraud, they are unprofessional, careless and not willing nor interested in helping victims of fraud! If I could give them 0 stars I would do it!

Apparently giving them names, phone numbers and email addresses of an ongoing £50k+ scam is not enough for them to take action...

"We have reviewed your report and I regret to inform you that we have not identified any leads that would result in a successful criminal investigation therefore your report has not been sent to a local police force or other enforcement organisation to commence an investigation at this time."

Well worth waiting 8 weeks for this reply.

Tax payers money clearly well spent on this lot... completely pointless organisation.

I rang these people twice on one day to report an attempt to defraud me of £6k- someone tried to sell me a car and get me to pay them on paypal first - oh and yes then they would refund me if I did not want it - seriously? - The action fraud system was down and they were unable to take my call - unfortunately I had to hang on the phone for half an hour the first call to find this out. I rang back the next day and they told me to report the fraud to paypal but it was not a pay pal issue. I had to wait for another half hour on that call. No common sense and a complete waste of time

I reported a cheque fraud and never got a 28 day update letter, after two phone calls I received an email stating they do not have enough information on the crime. That was because they never even bothered to ask for the evidence which I had and had stated to them that I had the evidence for this crime. Action fraud chose to do nothing about it, apart from waste my time and effort in filling out a report. There was no action at all from them and would suggest to people if you do get scammed to learn from the experience as the police and action fraud do not care.

First of all you'd are all dumb as hell for getting scammed and cry about it because you'd are soooooo dumb and want to blame someone else, second action fraud is a reporting centre who's employees are civilians not mi5 you $#*!s, they don't hunt the criminal down they litirally tell u that all they do is take a report but seeing that yous all don't have a brain cell between you hence the Reason why you have been scammed (hahahaha) you'd would understand that

Yours truly

Your dad sells Avon