At first glance, these guys seem like exactly what you need. In practice, they are no help whatsoever.
These people have no idea what they are doing. They constantly just copy and paste their generic replies and have no interest in helping you. You have to push for information and help from them, They will just keep pushing you to make a report that never gets read or replied to. Online chat agents are rude and the phone number is not even worth calling, unless you want to be on hold for an hour listening to an automated recording play every 5 seconds.
Honestly, your time is better spent contacting banks, passport offices and any institutions that are directly affected with your issue.
These guys are simply there to make sure they have all the numbers and statistics for their crime report.