AbeBooks

They sent me a paperback when I spent $40 for the hardcover. I sent it back (receipt confirmed by tracking) and they immediately stopped responding to my emails. Weeks went by and nothing-- no refund or communication at all. I called the # in their email and it was the number for a completely different company! Sports Mall. I challenged the payment with my bank and provided the tracking number as well as the dates I contacted them and they reversed the charges. This company is a gigantic waste of time. I'm so aggravated.

These guys are fraud! They mention new book but when you receive it you will see all the dirt and rough sketches done by previous owners through out the book. In fact, from the smell you can easily tell that is more than 50 years old. That's what they send us when you buy new books from them. Don't buy anything from Abe Books. Avoid at all cost!

On 6/30/21 I placed an order with Abebooks. It never arrived. When I noticed that it had not come, I sent them a message. They said because I didn't notice within 30 days of the original order, I was not eligible for a refund.

Regardless of whether or not this small contingency is hidden within their terms of service, it's just bad business. I want my book, or my money back. Don't use them. Pay a little bit more for a book to use a good service.

I ordered the Veterinary Anatomy Coloring book for My daughter for Christmas on December 4th. They said that it was delivered to me on December 16th. I emailed them to tell them that I never received it. They told me to give them a couple of days to look into it. It was over a week and they never got back to me until I emailed them again. They then asked for me to be patient and to give them time to look into it and they will would get back to me. I then asked them to just refund me my money because it was now 12/31 and I never got any answers. My daughter needed this book for school and it was suppose to be a Christmas present and now she never got it. I ended up having to make a complaint with my credit card company to get my money back and then had to order it again from another retailer. I will never order anything from AbeBooks again! The bookseller was Byrd Books (Austin, TX).

Disco Abe sent a road map much older then I ordered. Instead of just credit my $12 (since they inconvenienced me) they wanted me to do all the work, first send photo, wrap it up, take it to the post office across town. I informed them not having a printer connected to computer ( to print return label)so I asked if could they send the return label by mail, I was then told to go to the local library.

Order a book, cancelled it because the seller emails and says he doesn't have it in stock. Order another book of the exact same title. Wait awhile says it shipped, I contact and they say oh sorry we don't have it in stock we will give you refund. Abe book then gives me refund for first book, but not the second book so now I have to issue a dispute through my credit card because AbeBooks can't figure out that I ordered two books, through two different sellers, and both cancelled on me. I will take my business elsewhere. Never again!

I have been using abebooks for the last 3 years and they seem to be the marketplace for a wide selection of books that you will not find on other platforms.
All the books I ordered arrived as described.

I placed order 21 days ago with ABE Books from Two different sellers. One seller is ignoring my request for refund I've tried reaching out 4 times! For the most part your not saving a dime buying books through ABE Books they rip you off / take your money and disregard you! I'm turning this seller into better business bureau!

I paid extra for the priority shipping to be received 1-5 days. That timeframe has come and gone. I am still waiting for this book! Tracking just show a label was created. The funny thing is, it shows it will be delivered today and it isn't even out for delivery, very comical. I will not be a returning customer.

I was browsing for some "Phoebe and her Unicorn" books. This Abebooks.com site popped up with a six book set, seemed interesting. Then you see the price $1,000! Are you FREAKING kidding me? These are books sold on Amazon for $8-$10 each and they want WHAT PRICE!?!? Nothing noted in the description like "made out of gold" or "signed by the author on death bed" or "one of a kind edition, because there is are winning lotto numbers inside". Nope just $1,000 for a max of $60 worth of books. These books were being sold by a supposedly 5 star seller, see photos for proof of this ridiculousness!

Then I found this review site and felt the 1.5-2 star average rating was too positive so here I am adding my experience, another 1 star rating, in support of all those victims of this HORRIBLE website!
Do Not Trust!

Lately off shore "international" or "print on demand" book copiers have been dumping books into the market place. These books have color copies of original covers ( in the ads) and under inspection I find the following: Weak non-stitched spines, poor paper quality (laser paper) Black and White reproductions (poor quality scans or photocopy) pictures that are difficult to see details, This make it impossible to read because your seeing three pages of text or pictures - or worse, no ability to put on a projector for educational purposes or loss of eye sight assistance. Trimming errors up to a 1/8 inch or more and duplication's or missing sections. ABE Books technical support said because of their volume they could not tell me if the book I was buying was the genuine or these sham books. If you don't have a policy - get one! I will not waste my time returning books after I have done your quality control.

PRO: Low prices, very good bargains, you can find titles/editions that are almost impossible to find elsewhere.
CON: No rating system for the sellers (no feedback can be released).

Most (98%) of books I've bought in the last 10 years (maybe 1000 in all) have safely arrived@ my home. Otherwise, I've obtained a refund either from the seller or from PayPal (but -again- this happens very seldom).
NOTE: Most of one-star reviews that I see here have been released by totally inexperienced users that do not clearly understand how abebooks works (e.g. - they expect to receive the book within 1 or 2 days when they've been sent as "fold of books" or by some other cheap method).

We've placed a number of orders from AbeBooks, all for unusual, rare or old titles. On every occasion they had the book available and shipped it to me quickly. I've never had a problem with this seller.

This is a review for Irish Booksellers (Maine) who sell through Abebooks, not Abebooks itself (which is generally excellent). Beware! Do not buy from these crooks! Fraudulently sell old books as new - among many scams. Purchased book through Abebooks sold as 'new', but received filthy battered copy. Seller kept promising partial refund that never materialised - as a way to spin-out process until Abe closes case. Clear from multiple online reviews this is a standard practise from merchant (in addition to even worse tricks). If you have already bought before reading this, persist in reporting to Abe & keep demanding refund... hopefully Abebooks will eventually take decisive action & close down these thieving con-merchants.