I wasn't really sure what to expect but the site guided me clearly from start to finish. The suggestions helped me improve my descriptions and the final resume looked way more polished than my original.
Beware of this company! If I could give zero stars, I would. Resume Coach is a complete scam. I never knowingly signed up for any service, yet they have been repeatedly charging my credit card every month without my authorization. I never agreed to a subscription, and certainly never approved these shady charges. This is the kind of deceptive practice that preys on unsuspecting people, hoping they won't notice the recurring charges. Well, I noticed — and I've already reported it to my credit card company and filed a dispute. What's worse? There's no clear way to cancel, no real customer service, and no accountability. Just a money-grab disguised as a helpful "resume tool." Avoid this company at all costs! They are not trustworthy, and based on my experience, they're running a subscription scam. I'll be taking further action through consumer protection agencies as well. On top of all that they refused to compensate, leaving me no recourse but to dispute with my credit card company and I will be escalating this to the Better Business Bureau, the FTC, and my state attorney general—and you should too.
Hello Danielle,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Anitta
ResumeCoach.com Team
I needed a resume fast and didn't want to deal with formatting stuff. Resumecoach made it super easy just filled in my info, used one of their templates, and had a clean pdf ready in no time.
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Ricky
ResumeCoach.com Team
Honestly if you're a student or just making a resume for the first time, this site makes it way less stressful. Didn't feel like a huge task and the final result was actually good enough to send out.
Hello Emmet,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Anitta
ResumeCoach.com Team
Was just messing around but ended up making a decent resume lol, didn't really read anything just clicked stuff and somehow it looked fine in the end 🤷
Hello Meghan,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Nicki
ResumeCoach. Com Team
I signed up with your website to get hepl with my CV and I did find it very helpful. However, next month I was surprised to find out that I had a subscription with a monthly fee of 30 euros. I am pretty sure that it was not made clear to me that I signed up for a monthly subscription.
Hello Ilias,
We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.
Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).
We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach. Com to assist you further.
Thank you for reaching out, we look forward to hearing from you.
Best regards, Anitta
ResumeCoach. Com Team
Didn't really know what I was doing, but I just clicked through everything that was displayed on the screen and produced something that appears quite professional. Really, it's not that horrible.
Hello Angie,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Nicki
ResumeCoach.com Team
It was easy and informative to completing a great resume. The resume template was easy to follow and came out great. I got compliments on it during my interview.
Hello John,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Anitta
ResumeCoach. Com Team
It's been charging my account for months with out my permission. Hopefully I get a refund. I cancelled my account back in Dec!
Hello Megan,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Julie
ResumeCoach.com Team
The service was great and I thought we had concluded the relationship. I just found out I've been being charged. Why am I still getting charged monthly?
Hello Matt,
We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.
Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).
We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach. Com to assist you further.
Thank you for reaching out, we look forward to hearing from you.
Best regards, Lily
ResumeCoach. Com Team
Was my first time doing a resume online and honestly it wasn't bad, the examples helped a lot and the structure made sense
Hello Velma,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Nicki
ResumeCoach.com Team
It makes my resume look much more professional and beautiful. One thing that I might not like is when it is needed for print-out, it looks different on paper. This is probably suitable for online view only.
Hello,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Becky
ResumeCoach Team
I greatly appreciate the formatting assistance and see the AI suggestions as a great way to generate ideas for my Resume. I noticed a few strange spacing issues and a few grammar errors in the auto-populated fields, but with a quick review I got it all cleaned up!
Hello Jonathan,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Becky
ResumeCoach Team
I've been meaning to update my resume for some time. I was intimidated by the prospect as I've been in the same job for many years and I wasn't sure how resume formats and preferences have changed since then, but the Resume Coach process was quick and simple. Using the AI really helped to sooth the anxiety of having to redo the work experience descriptions and formatting. I appreciate the help. Thank you!
Hello Rachael,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lily
ResumeCoach.com Team
AI options are fine. I used a different generator for sections.
Getting their total feedback didnt work for me.
Good enough
Hello,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lily
ResumeCoach. Com Team
Put my resume into a template in an easier manner. As long as it is viewed digitally as a PDF it looks great. Printing it "fits to size" of standard paper and it hard to read. Not good for printing physical copies
Hello Andrew,
We are grateful for your valuable feedback.
Rest assured that we are working hard to improve our platform to make it even better.
We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.
To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/
Thank you for your understanding and we look forward to hearing back from you soon.
Sincerely, Lola
ResumeCoach.com Team
Everything good so far. Appreciate the A.I. Help.
Two things I had slight issues with:
1) After adding everything I wanted to my resume, all but one of the templates elongated it to fill larger than a normal 8.5x11 piece of paper, but didn't necessarily say that and I didn't see an option to make it double-sided. I worry that if I were to send an elongated resume to a hiring manager, if they tried to print it out, it would come out weird, and that would affect their judgment of me. So, in this case, I am going with the one template that kept it normal size, rather than removing some of my info.
2) In the cover letter, under my address, it could not fit the whole thing on one line so after putting the street address and the city on the top, it moved the state and the zip code to the bottom. I think it should do the normal thing and move the city down to the bottom line (which it automatically does on the hiring-manager-address on that same cover letter)
Hello Timothy,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Becky
ResumeCoach Team
Dedicated and detail-oriented professional with a proven track record in property management. Seeking to leverage my strong organizational skills, ability to handle numerous projects, and effective communication to contribute to the success of [Company Name] as a Property Officer. Committed to enhancing tenant satisfaction, optimizing property value, and fostering a positive living environment.
Hello Sze,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Becky
ResumeCoach.com Team
Took less than half an hour to create a very respectable CV. Would have loved to have an option to change the relative sizes of the test boxes. The way it is - in many of the templates the page is half empty.
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lola
ResumeCoach.com Team
Writing CV's becomes a drag when you've been working as long as I have. Never knowing what the latest presentation expectations are and how much detail you should give. Normally I'd spend hours writing one but this was definitely a pb for me thanks to you Resume Coach.
Hello Jessica,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Taylor
ResumeCoach.com Team
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Hello Mike,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Robbie
ResumeCoach.com Team