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4InkJets has a rating of 1.4 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 4InkJets most frequently mention customer service and tracking number. 4InkJets ranks 68th among Printer Ink sites.
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Ordered a cartridge for my HP printer the cartridge comes up as unusable and blocked by HP. It comes with instructions to override it, but does not work. Called them repeatedly and left messages with no response.
"Buyer's Be Ware"
Do not order from 4inkjets.com! I ordered replacement cartridges on December 6th, 2022, NEVER received a tracking number or return call regarding my order and forget calling to resolve any and/or all issues. No one ever answers and after about 20 minutes you are asked to leave a voicemail which is never returned. This company will debit your bank account immediately and after that platform you never hear from them ever.
I would encourage this company with the following:
"Tend the garden that you have seeded...Honor your customers request when resolutions/issues are needed and you'll never have to be untruthful with inaccurate excuses by looking the other way.
"DO NOT EVER PLACE ORDERS BY WAY IF 4INKJET.COM."
"THIEVES HAVE NO CONSCIOUSNESS OR REGARD FOR THEIR CULPABILITY."
Wished that there was a zero for rating nevertheless; "TERRIBLE CUSTOMER SERVICE CONS."
I ordered a 4 pak of cartridges. After 3 weeks, i got one cartridge in the mail. Called and they send would send the rest of the order that day. Wrong, took two day for them to write up another order. Send me a message with a tracking number that could not be opened. A couple days later i received a another cartridge in the mail that was for a different printer than mine-and was under a different order number. Numerous emails have gone unaswered. My advice--stay away, buy your ink somewhere else that is dependable and has good customer service. This is not the place!
We ordered cartridges in November 2021, order was lost -- the company was too cheap to overnight or even two-day deliver them, after the order was lost by their vendor -- horrible customer service response for a situation that could have been rectified with an overnight or 2-day delivery -- won't get the cartridges until the end of December. Bad customer service judgement and a 'cheap' response for a long-term customer.
I will not be doing any more business with 4inkjets.com
I purchased a fusier for my Lexmark TS652DN on 09-07-2018.
Upon arrival, I found out that it did not fit my printer.
I called their customer service number and was told that I can't return the product.
I emailed their customer service and was told the same thing.
Yes, it was my fault for not checking all the numbers, but if I had known they have a "no return" policy I would not have ordered from them.
They did not mention their return policy during the checkout process, they did not mention it on their invoice they emailed me, and nothing in the box when I received it.
So, all buyers beware: if something goes wrong with your order, you're stuck with the product. Please be careful before you buy from 4inkjets.com
The customer service people are friendly and seem to have a helpful attitude on the phone. That's the best that I can say about this company. I spent $60 on 3 black ink cartridges and 6 color cartridges. Three of the six color cartridges are faulty: my printer does not recognize them. In the first few days of August, I called the company. The very nice and helpful customer service person told me that the company would replace the cartridges and to wait for return authorization and envelopes to be sent to me. On August 20, I received an email detailing this coming shipment. Today is September 7. I have received nothing in the mail. I have learned that you get what you pay for, and am driving over to my local Office Supply store tomorrow morning to buy cartridges that work.
I LIKE TO PAY AS LITTLE AS POSSIBLE FOR BLACK POWDER IN A PLASTIC CARTRIDGE. AS IN 1/3 OF THE PRICE FOR THE SAME AMOUNT OF PRINTS. IF I CAN DO IT ALL OVER AGAIN I WOULD OF NEVER SPENT ALL THOSE $90 AT OFFICE DEPOT FOR OVERPRICED POWDER. THIS COMPANY MAKES EXCELLENT QUALITY STUFF AND I WAS VERY CAUTIOUS AT FIRST SINCE IT IS GENERIC. I ONLY BY POWDER HERE I AM NOT WILLING TO BUY DRUMS HERE SINCE I DON'T BELIEVE DRUMS MADE BY GENERIC COMPANYS CAN MATCH ORIGINAL MANUFACTURERS DRUMS. SO I GUESS I CAN'T COMPLETELY IGNORE OFFICE DEPOT.
I always buy my ink for my laser printer from here. Ships everything within a day and for great prices. Reliable comPany, good products. What more can you ask for.
I have no idea why my company still uses xerox printers rather than the new HP or Dell offerings because it is impossible to find toner refills for such an obsolete company. This website still has xerox toners and they are at a good price and yes ever cheaper than Dell or HP. I guess maybe that is why xerox is still in business. I would buy from 4inkjets again.
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