Ordered Pens imprinted for a student high school election and they missed the shipping deadline... but made it right by reprinting the order in a day and delivering BY 8 AM in the pouring rain so the pens could be distributed at the school in the small window of time allowed for "election swag" these days. Customer service was great in the evening and I got 2 emails confirming their mistake and that they fixed it. Erin and Trish - good job!
Totally botched my order. Very disorganized business. Disregarded our deadlines, and left us high and dry for a crucial event. We are a nonprofit, so this hurts extra bad.
I even had to chase after them to get them money. Methinks the office staff are asleep at the wheel!
We have used 4imprint.com for 5 different orders over the past year. We were impressed with our interactions with this company on every order.
We did 3 short sleeve t orders, 1 long sleeve t order, and 1 jacket/windbreaker order. All went without a hitch! We selected heavy weight t's and have been thrilled with how our logos-text printing has held up wash after wash.
Our jackets are incredible! We ordered 75 for a group international trip -- they are great. You can select a lighter weight and cheaper t from anywhere but they won't last. Our group purchased ts from us because the ones they received from another company were cheap and almost see-through.
The 4imprint site has some great design tools that are easy to use. You can also upload your own logo/art. Lots of colors, lots of sizes, lots of styles!
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