411Locals

This company only makes web sites for you to see, they never advertised my company to the public. The only way to see your fake website is that you have to type your company name on google to see it. Not the services that you provide. After I canceled my account with them they withdrew an additional $300 from my account, my bank is still trying to resolve this matter but gets no response. They have ripped me off for over over $800 and have not received one single job or even a phone call for work from the use of this company.
Please don't get scammed like me. Please report this company to the better business bureau if they scammed you also,
So hopefully nobody else will get ripped off.
You will actually get more work from a ligit $5 dollar a month craigslist posting.

After working with 411 Locals for over three years, I decided to transfer my online marketing campaign to Olly Olly. However, 411 Locals refused to grant access to my Google Business Profile, blocking the transfer of my 43 five-star reviews.

When I addressed this with an account manager, his condescending response implied he might delete my account and its content, including the reviews. This experience strengthened my resolve to take action.

Despite the risk of losing my reviews, I'm determined to seek legal counsel and do whatever it takes to regain control of my profile. I will not allow a marketing company to hold my business hostage without holding them accountable.

I have started with them at the beginning of August 2023, they charged me for a month and done absolutely nothing for my campaign, no response to my emails, kept on saying that they were trying to call me but no income call from them.So as you can see from my attachments, after 20 days they ask again for fees in contrary with their Statement as monthly fees.
When I said that I am cancelling my subscription they sent me another invoice asking for more money.
No invoice provided at the purchase, and on top of it when I apply for membership we had the option from Australia too, now they removed completely the Australia option.
A very big NO!

Leave these people alone altogether. They had me online with people who can barely articulate themselves, studdering through the entire process, and professional scam artists. Do yourself the biggest favor and just hang up

I don't even want to give 1 star, it's so bad.
I relate to all of these low reviews.

The fact that there is good reviews on here tell me they not actually customers.

They set up website and stuff a year ago and I receive nothing from it,
Trying to cancel as it's just not in our budget anymore and we are going a different route and they literally ignore the fact we are canceling I keep saying it over and over again, they keep taking funds from my account money I need to bills since coat of living is so much higher now,
I been doing a run around with my bank trying to get these people to stop they they still manage to get something from me.
Do not risk using this company
I still am currently trying to cancel they hang up while I am on hold very very frustrating!

I bet I won't get a dollar back of the 6 months I've been with them.
Guaranteed to get on 1 page of Google, changed my phone number and told me they wouldn't change it back. Never got a call, phone number they gave me never worked and I never got in the first page! At this point I am willing to sue if I don't get a return on my investment. They lied from the beginning

Since my website reached better online visibility, the number of the clicks on it started to grow. Initially, the growth was slow, but in a month it became more visible. This reflected on a growing number of orders and many new clients. Seemingly, I am more than happy to work with 411 Locals. They just made this magic happen. Even decided to pup up in their office during my latest business trip to Las Vegas. I am happy to see that those guys are real people, looking after my business 24/7

Misleading. 6 months, 12 leads resulting in only 3 jobs, I do 5 a day through other sources. Their solution? Create fake 5 star reviews. Make you think which 5 stars reviews are legit for this company. Also $49.99 start up isn't for the month, they start charging day 1 but the sales team makes you think otherwise so expect to pay when cancelling. Look else where far better options. Uploaded photos of cancellation when I was under the impression I was all paid up.

Sign up with 411 Local at your own risk. I only started with this company a little more than a month ago, and I am already canceling my subscription. My business is not making much due to the season. Yesterday I got a call from a third-party rep about a past-due balance, and I explained that the business was having troubles. I advised the rep that I wanted to cancel, and she continuously insisted that I stay on board and make a payment. I told her that I don't authorize a payment, but if we can speak about the balance on the 15th of January, I may be able to stay on board. She stated that someone would call me on that day, and I could work things out then. I woke up this morning to my account being withdrawn. I have made multiple calls to the customer service number, and now I have been on hold for over an hour and thirty minutes. It has been silent. I refuse to hang up and have my phone on a charger just to see if they will even come back and explain to me why I can take a nap and wake back up still on hold. Does anyone want to take a bet that they will have a legitimate response? I am canceling my services and would encourage anyone else to find another marketing company to trust. This one does not care about you! You've been warned.

Hi everybody, i don't reccommends atall this company,just take your money and do not help you. Before i got this company i recived easy one call from google, after this i didn't get any call, this don't help me, afect my calls. They call me yesterday and he said they block my number and google calls was going to an other number, they do any thing good for me but they wants i give them more money to continue working with me and they dont want give me back any mony for service i didn't get. Please do not work with this company if you don't want afect yourself.

Oh my GOD! I just can't believe what just happened to me right now! So 2 days ago a was contacted by Regina and she was telling me about their services which I was opened to sign up but needed my husbands approval because he also makes decisions. Well, thank GOD my husband told me not to do it now but he was open to try it in a few months. So this Regina just called me today and I told her that. I told her I was going to contact them in the near future. Do you know what she told me? "Don't contact us, find someone else, bye!" And just like that he hang up! If this is how these people treat potential customers I can't even imagine what they will do to clients! I can't believe this is the customer service they have! Be careful! Thanks Regina for showing me exacly who you are. I won't be contacting you and will be contacting someone else. That's for SURE!

I've been with 411 Local for almost 3 months, They created a website that was completely different from what my original website says and the services that I offer, It took them almost 2 months to make that website live, and of course, they charged me every single time, and when I called them that I want to cancel their service, they started promising me they'll fix the website they need to add more pictures and bunch of other stuff just for me to continue paying them to support their scam, my simple question, why should I send my customer to review their stuff when I need my customers to review my website? You know it, I know it, our customers not going to go to multiple pages to leave reviews, After about 80 days with them I got zero customers, 0 phone calls, and a loss of almost $800 on my credit card for their charges. Attention to attorney generals FBI and other government agencies this company needs to be investigated for fraudulent Collections and extortions of people's money. Their business model is to collect money from poor people make themselves rich and put almost no effort into customer satisfaction, They also promise me they'll put me on collection for the remaining balance, $800 is not enough for them. Question to attorneys out there Is it possible to sue them without me casting anything more out of my pocket?