• 247-Host

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

247-Host has a rating of 4.44 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 247-Host most frequently mention customer service. 247-Host ranks 340th among Web Hosting sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    5
See all photos

What reviewers want you to know

Positive highlights

  • Their prices are great and they have incredible customer service.
  • I have used their tech support periodically throughout the year.

Critical highlights

No critical highlights yet

How would you rate 247-Host?
Top Positive Review

“Good service”

Armando R.
3/9/19

Good service! Use about 2 years and I have no complaints about this company. I think that support department is the strongest part of this company.

Top Critical Review

“Worst Hosting Company Out There”

David B.
7/21/20

There are no positive things I can think of. Just a nightmare of a company. No customer service, frequent downtime, they do not answer their phones, they do not return messages. When I tried to move my multiple websites, they took them down and actually deleted them even though I had paid for several months after I tried. Their is a manager whose name I do not know. But she is absolutely rude and worthless. Hard to believe anyone would want her working for them. STAY AS FAR AWAY AS YOU POSSIBLY CAN. I would not host with these people if they paid me.

Reviews (36)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) tech support (3)
Thumbnail of user bettyr9
1 review
7 helpful votes
February 19th, 2015

I’ve used 247-Host and my experience is great! Their support is strongest part of their service. Not only its swift, but its 24 hour, whether it be through e-mail or live. The representatives understood and can write perfect English. Also, uptime is great. My forum would rarely go down if too much is going on at once, but the staff would assist in restoring things to keep service moving. If you’re a beginner, and need unlimited almost everything, I’d recommend 247-host.

Thumbnail of user martys161
1 review
0 helpful votes
March 25th, 2022

I have a VPS with 247-host. The services are good and never had any serious problems. They do not upgrade the server software ever, until they have no choice and then they moved me to a new server. At that point I was so out of date that my sites were at high risk for hackers and malware. My SQL database kept corrupting. That stopped after they finally upgraded by server software to current versions.

The extra charges for cPanel are ridiculous. I signed up with unlimited instances of cPanel and then trying to reduce instances down was a lot of work. I was trying to understand why the charges were so high and if I could reduce the new extra fees by getting my cPanel instances down. I was told that 1-5 was the lowest tier and that was going to cost $14 per month over an above my agreed contract price. Fortunately for me I was already on a monthly plan as my "special" new customer pricing expired years ago. They do not offer any discount for longer terms after the initial signup. If you go to a 24 month term, you will pay the exact same as the monthly. So why bother? The attitude I received when trying to understand how there was no single cPanel tier included, made me question why I was supporting this company.
--------------------------------------------------------------
QUOTE:
"The email clearly states starting March. Prices all across take effect on March 1, website included.

For the last time the cost will be $14/month CAD for upto 5 cpanel accounts.

We are not making money on you. You are more than welcome to cancel the license with us and buy it directly from cPanel for which we have already provided you with the link for their pricing.

Anna C"
------------------------------------------------------

I finally got everything down to 4 cPanel instances and started being billed $14 extra. Then I read that new Customers get one cPanel included. If I had been told that, I would have reduced to one. I never needed any more than one, but it was just a way to separate them. I have them all accessible from one user anyway.

I decided the shop around and see what is out there. If I must make more changes to keep the cost down, it maybe easier to find a new host. I was successful in finding a new host. The cost after the new customer discount is still less than half the cost of 247-host. The attitude caused me to save a lot of money over the coming years.

The new host transferred all my cPanels to a new non-cPanel alternative. This ensure that I am not held hostage by cPanel changing the terms and causing huge increases in everyone's costs. They are the photobucket of hosting tools.

Technically, the server uptime is good
Keeping it up to date = poor
Customer Service for technical = Good
Billing Customer Service - BAD

Value for $ in 2022 = poor

Tip for consumers:
Managed VPS does not including automatic updates to keep server safe and secure.

Products used:
VPS

Service
Value
Quality
Thumbnail of user quinting5
1 review
6 helpful votes
January 11th, 2015

Points for 247-host
-- ONE -- low cost. Very low indeed – TWO -- No downtime –THREE -- quick Support.
Everything seems in place and working well. I think they just need to keep doing what they are doing.
You know, its not very common with people to come out here and to praise your service provider.
Its only that when one is happy like me with services as my website is working well.

Thumbnail of user careye6
1 review
5 helpful votes
January 26th, 2015

If one wants to host a traffic rich and script laden website, you have to spend I would recommend 247-host. They provide private rocking servers, SSL, dedicated IP etc for their Platinum plan. They provide support at the fastest and websites run blazing fast, I can assure based on my personal experience with them. Well to this good web hosting company. 5 Stars.

Thumbnail of user davidb4657
1 review
0 helpful votes
July 21st, 2020

There are no positive things I can think of. Just a nightmare of a company. No customer service, frequent downtime, they do not answer their phones, they do not return messages. When I tried to move my multiple websites, they took them down and actually deleted them even though I had paid for several months after I tried. Their is a manager whose name I do not know. But she is absolutely rude and worthless. Hard to believe anyone would want her working for them. STAY AS FAR AWAY AS YOU POSSIBLY CAN. I would not host with these people if they paid me.

Thumbnail of user armandor42
2 reviews
3 helpful votes
March 9th, 2019

Good service! Use about 2 years and I have no complaints about this company. I think that support department is the strongest part of this company.

Thumbnail of user othema
1 review
1 helpful vote
June 22nd, 2015

I am customer of 247-Host, my experience of this company is good! I consider that support department is strongest part of this company. A swift 24 hour, multifaceted service delivering well. The support representatives can write perfect English, have good intelligence level to understand what I am saying.
247-Host is surviving in tough business as it up time is great. My forum would never go down If you're a beginner and need help in almost everything, I'd recommend 247-host.

Thumbnail of user hasnay
1 review
5 helpful votes
February 23rd, 2015

247-host is a company with quick, fast and easy services. True value for Money as they say. Tech support - efficient - to the point - hassle fee. Pleasant change for market trends which are vague / time-consuming responses. Their support staff usually provides the information in the first few minutes without having to put me on hold and ask someone else. The staff really tries at every level to understand needs, rather than try to read a script at every turn. I recommend 247-Host to anyone looking for hosting option which is reasonably priced and good to work with.

Thumbnail of user gordonw25
1 review
0 helpful votes
January 29th, 2016

I have been with Arvixe for several years. Due to their lack of support, I started looking and found 247-Host. I am now in the process of moving my VPS account from Arvixe to 247. I had a service request pending with Arvixe for about 15 days before I got any response. At 247, service is excellent and very prompt - I have been getting a response in minutes instead of days.

Thumbnail of user thomasw56
2 reviews
4 helpful votes
April 25th, 2015

I really appreciate 247-host for good work they are doing. 247-Host have been fantastic company for my web hosting. Their email and web servers, have never given me trouble. Billing is reliable, prices are super cheap and their service and attention to details in just wonderful. In 247 host all features are useful for customers like publishing of web deployment. It is configured well and works good without any problems.

I wish 247 also cotinue to work as they are. Good work.

Thumbnail of user hisesj
1 review
0 helpful votes
June 17th, 2015

247-is a good choice when it comes to selecting a reliable hosting. The features they offer for a suitable price and sound technology are all near perfect. My personal observation is that their team is friendly and help as I needed was readily available. So they offer good features at low price and on top of it reliable backup service. I have Hosting service with 247-host for my websites and will continue in near future too. I also recommend this company to the readers here. May be it help someone who is looking for decent web hosting service.

Thumbnail of user nenac1
1 review
5 helpful votes
December 8th, 2014

I had couple of problems concerning domain name and website hosting. The customer service helped me with huge attention to the level that each and every single issue continues to be fixed. I am just so much satisfied with the help of 247-host, I wanted and received to discuss this excellent experience. Thinking about the value they provide, possibly one of the best hosting service provider on earth.

Thumbnail of user russells43
1 review
1 helpful vote
November 13th, 2016

When I signed up to 247-host 11 months ago, I was somewhat skeptical about server performance and support considering the low monthly cost. I had switched from a dedicated server to a VPS (with more memory and bandwidth) for a monthly fee of one-third of what I was paying before. So there had to be a catch, huh?

Fortunately I was wrong! Server performance has been excellent; uptime has been 100%; and when I needed support (mostly issues due to my own fault) it was prompt and always solved the problems.

It is great to have not have to worry about this component of my technology consulting business. I highly recommend 247-host to anyone looking for a cost-effective and reliable hosting service!

Service
Value
Quality
Thumbnail of user michaela129
1 review
1 helpful vote
February 20th, 2015

I chose 247-Host after doing a lot research and saw it getting lots of good reviews. I signed up for shared hosting and proceeded to move several domains to my account.

Almost immediately I had a small issue where the system didn't respond for about 10 minutes every day from about 7am. I assume this is due to backups being performed. Bandwidth was ok, but other hosts have much faster page load times.

My trouble started when I woke up one morning with my entire account suspended. At 2am I had received an email from 247-Host informing me that one of my domains was causing too much load on their servers, CPU usage was 100% and I should sort it out. At 4am I got an email telling me that they had suspended my account due to the issue.

I also had irate people shouting at me because their emails (which are for business) were now not working. This is a big issue. Surely their tech's could have taken down the offending page without suspending everything?

They then accused me of violating their terms of service by running an IRC chat on their server. Their technical knowledge is obviously very limited because they can't tell the difference between running an IRC server and LINKING to an IRC CLIENT in an iframe. They tell me this script was causing the issue:

1. There is no way linking to a script that IS NOT on their server can cause the CPU to run at 100%

2. I moved the site to a new server and the CPU load sits at a constant 0%.

I deduce therefore that their server configuration is screwed up.

I subsequently cancelled my account and asked for a refund of the remaining term which they refused to do, because I violated their term of service.

The obviously have no clue what they are doing.

All I can say is, STAY AWAY FROM THIS HOST!

Tip for consumers:
STAY AWAY FROM THIS HOST!

Service
Value
Quality
Thumbnail of user jordanh29
1 review
6 helpful votes
November 7th, 2014

I've been a web designer for over 20 years and have dealt with a number of hosting companies for myself and on behalf of my clients. I find that web hosting is all about uptime and support for me, 247-host so far has hands down the most excellent support and customer service I've ever seen. I fully intend to migrated the rest of my sites here as well as recommend them to my new clients and suggest them to the old clients who are unhappy with their hosting services.

Thumbnail of user jessicac36
1 review
6 helpful votes
October 27th, 2014

247-host has been great to deal with when it comes to domain registration and hosting. I've had a really good experience for a number of years which is why I continue to renew my service as well as introduce their services to more of my clients. I'm particularly impressed with their online chat when I need support, even late on weekends! Keep up the great work!

Thumbnail of user jamest82
1 review
6 helpful votes
November 14th, 2014

We have initially come across 247-host 12 months back and from that time until now, I must say that we have been overwhelmed by the hassle free IT environment that they are providing in addition to the personalized support from their friendly staff, With 247-host, I can trust them knowing that our IT infrastructure is in safe and capable hands. I wish them all the best and look forward to our continued business relationship.

Thumbnail of user beng40
1 review
14 helpful votes
August 16th, 2014

Write your reI have registered my websites domain name and hosting with 247 hosts. I'm sort of satisfied in using their reliable hosting services. Point wise --- ONE -- They offer their services at very reasonable cost. – TWO -- I have never faced any downtime –THREE -- Support team is very quick and skillful, they know about everything. Everything seems in place and working well. I think they just need to have some more impressive pages placed at their website. That what makes me come here and talk good of this company. You know, its not very common to praise. Its only that when one is happy like me with services as my website is working well.
Keep working hard, 247-host. Comview to help others learn about this online business

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomb134
1 review
4 helpful votes
April 3rd, 2015

247-host in not only one of the most affordable company in web hosting industry, but their overall service, particularly up-time is the most impressive. It has been over 99%, and my site hasn't gone down in months - by far one of the best, I have experienced in web hosting. Account setup speed, billing, technical support, server speed, features, and the general attitude towards dealing customers, I find these guys have worked out everything well, which is sign of a well settled company.
I'd refer anyone to 247-hostfor a near perfect hosting experience to date and I would surely not hesitate in recommending them.

Thumbnail of user russello4
1 review
5 helpful votes
November 10th, 2014

I am very happy with 247-host. I were looking for a hosting solution for years and happened upon 247-host about a year ago. I can now host multiple sites and not worry about down time. I feel confident that my client's sites are secure. Their technical support is really good. I have used their tech support periodically throughout the year. Mostly for installation instructions and add-on instructions. They have always been knowledgeable, friendly, and politely supportive.

Thumbnail of user muneera3
1 review
11 helpful votes
August 8th, 2014

KOOL hosting company. Nice people to work with. I have been their reseller for a while and enjoyed working. Point wise --- ONE -- They offer their services at very reasonable cost. – TWO -- I have never faced any downtime –THREE -- Support team is very quick and skillful, they know about everything.
The best ones in Canada with fast servers and faster minds.

Thumbnail of user carly53
1 review
6 helpful votes
November 4th, 2014

I've had such a great experience with 247-host. I've been with them for a few years now and I have no intention of leaving. Their prices are great and they have incredible customer service. Whenever I need them, they are extremely quick to answer. And every time I've contacted them with a question, not only will they answer it themselves, but they will also provide me with a link to a few support articles they have. I highly recommend 247-host to anyone needing great hosting service with a great value.

Thumbnail of user larrye13
1 review
1 helpful vote
May 28th, 2015

Solid Hosting. Recommended due to following reasons:

1) Good support.
2) Low Prices.
3) Good server speed and up time.
4) Old /experienced company with little or no hiccups in the processes.
I would highly recommend 247-Host.com!

Tip for consumers:
Remember to user their coupon codes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user markw110
1 review
5 helpful votes
December 24th, 2014

I have been with 247-host for a couple of months now and if you have to choose between hosting companies, go with 247-host, hands down. These guys are the best in the business in terms of web hosting while offering a plethora of other neat features, and i do mean a plethora. Their up-time is near perfect and their pricing also follows that suit. Go with 247-host, you won’t be disappointed!

Thumbnail of user natividadb
1 review
4 helpful votes
April 19th, 2015

I have been with 247-Host.com for about a year and I can say that their support is "up to the Mark", quick and intelligent.
I have never liked that dumb "how can I help you" and than "One of our staff would get back to you" types of response.
The persons handling the support must be well trained to handle issues and give correct prompt replies to customers.
The techs at 247-Host.com walked me through what to do so as to make our transition as painless as possible.
They know it well and are doing it well.
Well done 247-host, keep it up.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Specialize in web hosting, reseller hosting and dedicated servers. Over 100000 hosted domains. Fantastico, WHMCS included. 45 day money back guarantee

How do I know I can trust these reviews about 247-Host?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about 247-Host?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business