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The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
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Deposited ethereum not updated in my 1xbet account tried several times on email and chat support they are big fraud
So this issues has happened twice I requested a withdrawal of rs ******* and Rs 7000 which as per the application was successful but my account was not credited. I have mailed them a dozen of times but they are just ignoring my mails. How the hell is my issues going to get fixed.
Dear PRANSHU G.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
I have deposited a 2100rs in this gaming account on April 29th@2:45pm. Till now I didn't get my deposit. And also there is no response from this site. I have mailed to this so many times. Pls deposit my money ASAP
Dear Naveen Kumar E.!
Thank you for your review. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
Hi my name is shalin
I have withdraw ₹1764 from 1xbet on 11th of april
After it get confirmed money was not credited in mu account after 48 hours i contacted 1xbet they said me for bank statemnets i provided them my mail still my money was not credited til then i am calling them daily they are just ignoring my request its been more than 12 days i still dont have money credited in mu account
Its my humble request please help
My calling number *******476
1xbet account id -*******
Dear Shivam B.!
Thanks for your feedback. To find the information about your transaction, please contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ You need to provide the date, time, amount of your payments and your client ID. Once your request has been verified, you will definitely receive a notification. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
I have paid ******* INR, to the phonepe user (*******@icici), the transaction got successful, And then I have raised the request for deposit.
But money has not reflected in my account yet.
I have paid the amount on 23rd April 2021 at 9:01 PM. Its been 6 hours since then. Please check and deposit the amount in my account.
User ID - *******
Name - Kapil Kumar Verma
Dear Kapil Kumar V.!
Thanks for your feedback. To find the information about your transaction, please contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ You need to provide the date, time, amount of your payments and your client ID. Once your request has been verified, you will definitely receive a notification. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
They don't have any intrest in customer problems. Today morning i deposited money it was sucesfully transfered but till now it has not been credited in my account. What type of fraud app it is. I wrote several mail tried to contact them but no response from therir side. Worst app
Id--*******
Dear shivam d.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
My gaming id ******* this site iam using 4years very good condition! Only one problem Wednesday Friday topup amount not credit bonus account
Dear SRINIVASAN V.!
Thank you for your review. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
Hello
My 1xbet Account number is *******
On 11th of April I requested for a withdrawal Of 6500 INR from my
1xbet wallet to my bank account.
After some time I got a message on 1xbet that withdrawal has been done
(confirmed by the operator)
Now it's almost 10 days gone by, the amount has not been credited to
My Bank account.
When i complained to the support team, they ask for my bank statement,
Which i provided.
After that thier is no reply from thier side. It seems they block
Customer for any type of communication after scamming thier money.
Dear aski s.!
Thank you for providing the necessary documents. At the moment they are being reviewed, this may take a certain amount of time. As soon as the check is completed, we will definitely inform you
Best regards,
The 1xBet Support
Sir I was deposited money of 8000 to operator of 1xbet but he was not credited money to my 1xbet account
Gaming account-*******
Dear Vaibhav S.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
I made a withdrawal of my amount ******* rs ON 18/04/2021 but its not credited yet, its showing(E-transfer in the amount of ******* INR to my account has been completed). Its two days completed, I sent mail and live chat not supporting.
Dear srikanth k.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
Its been more than 32 hours but still i haven't received my deposit, what is this? Is this how you treat your customers? I have mailed them over 15 times but still no reply, no response. I want my money either to be deposited or reverted back by Tomorrow otherwise I'm pretty sure you're going to face this legally. Below i have uploaded the screenshots of transaction, deposit request, as well as mails which i have sent. Worst betting site ever
Gaming account number: *******
Dear Anjan K.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
It is a waste app plz donot download it customer services is very poor they will not rlp for ur msgs
Dear Koppunuru R.!
Thank for your review. To understand all situation, please describe your issue in more details with providing your client ID.
We'll be in touch and answer you
Best regards,
The 1xBet Support
I have made the last two withdraw of rupees 2000 and 1500 but not credited to my bank account. Regularly following up the customer care and support email no response from them. I also send my bank statement to *******@1xbet-team.com but seems no reponsefrom them.
My account number:- *******
Dear SNEHASISH D.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
Sir,
I got response from chat provider, is not from them, what is this? See the time"18th Apr 2021 at 12:10 AM "they uploaded this UPI id: "*******@ybl" I don't have any contact for them, how can I contact them, if possible give me contact number I will contact them else remove all UPI for India deposit, or make it 1 UPI everytime you change upi, when deposit, provider UPI is not from my site, what to do now
Regard
Id: *******
Dear CHINGAKHAM S.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
Money withdrawal rejected in 1xbet even tried for support no reply from them look like it is making cheating any suggestions?
Dear Ravi R.!
Thank you for your review. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
I deposited 2000 inr on 9th april via upi but didnt get credited in my 1xbet acc, today is 12th april, i ssent them dozens of email, talked to customer support chat on website, called the, requested for callback but no reply from 1xbet site yet, they are just frauding their own customers.
1xbet id -*******
Dear sourabh k.!
Thank you for your review. We kindly ask you to send all details to our e-mail address - public. Relations(at)1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information
Best regards,
The 1xBet Support
My withdrawal amount not created but 1x application Is showing also sending the amount please check it
Dear Balaraju k.!
Thank you for your review. We kindly ask you to send all details to our e-mail address - public. Relations(at)1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information
Best regards,
The 1xBet Support
I have been facing same issue I withdrew *******rs it's shows successful I haven't received any money.my gaming I'd *******. I have shared them all details along with bank statement still no response. Customer care executive are so arrogant. I don't know what to do
Dear Prathik J.!
Thank you for your review. We kindly ask you to send all details to our e-mail address - public. Relations(at)1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information
Best regards,
The 1xBet Support
Sir I have deposited my money to 1 x bet two days back but not got crideted to my account plz help me sir
My id *******
Dear Bala K.!
Thank you for your review. We kindly ask you to send all details to our e-mail address - public. Relations(at)1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information
Best regards,
The 1xBet Support
I have deposit a sum of 5000, but i got a notification in my 1xbet account that your deposit rejected by the operator, what to do now? I have mailed them on public. Relation
No reply
My account id *******
Where is my money, i thought its a genuine betting company... u broke my trust 1xbet
My uncle is dsp in delhi... i think i dont have a option i ll report him, and ll make them pay
Dear Dhiresh R.!
Thanks for your feedback. Now we are regarding your issue. As soon as we have new information, we'll answer you immediately
All the best,
The 1xBet Support
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Answer: Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website
Answer: Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information
Answer: Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team
Answer: Hello! In this case, please consider contacting the Support Mail at info-en@1xbet-team.com. There, provide the details and the context of your situation and you will be assisted with your case
Answer: Hello! Please provide more info with the screenshots of what do you mean to us at public.relations@1xpartner.com so that we could assist you with that
Dear Sumit D.!
Thanks for the feedback. We kindly ask you to provide us with more details about your transaction. Specify your client ID, the exact date, time, amount of your payment and what payment system you used. We'll check all the information and back to you with the answer right away
Best regards,
The 1xBet Support