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1xbet has a rating of 3.16 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1xbet most frequently mention support team, high odds, and long time. 1xbet ranks 8th among Sports Betting sites.
This company responds to reviews on average within 2 days
No positive highlights yet
In betting 3 years already and know how everything works. I would recommend 1xbet as they have more advantaged then other platforms. (high odds, responsive support team and a lot of promo-codes). Sometime the system shows me a mistake of my deposit but i resolved it.
Urgent:@1XBET, my funds were stolen from my Astropay account and deposited on your platform. Despite multiple attempts to resolve this, no action has been taken. I urge you to address this matter promptly and refund the funds $ 237.18. Your immediate attention is crucial. Your last email which I quote "funds were not directed to your gaming account" is admission of aiding cyber crime on your part. #CustomerService #FraudAlert"
Recently I deposited not a small amount and won. Was really happy as didn't believe 1xbet so decided to leave a review! Will play again.
Great winnings and odds this is the best thing I've noticed playing here. Most people prefer do not share their opinions as they don't care but I think it's important to let the other people know they can definitly bet on 1xbet and try their luck.
Hello Govinda C., My name is Michael.
Thank you for taking the time and deciding to share your gaming experience.
This is very important for us and we value the opinion of every player.
We wish you good games and successful bets.
Best regards,
Michael, 1xBet Team
Urgent:@1XBET, my funds were stolen from my Astropay account and deposited on your platform. Despite multiple attempts to resolve this, no action has been taken. I urge you to address this matter promptly and refund the funds $ 237.18. Your immediate attention is crucial.
Your last email which I quote "funds were not directed to your gaming account" is admission of aiding cyber crime on your part.
#CustomerService #FraudAlert"
Dear fredrick nyaga m., My name is Alex, and I’m in charge of your case.
We hope this message finds you well.
It's come to our attention that there might be some natters requiring immediate attention regarding your account. To ensure a swift resolution and assist you promptly, we kindly request you to reach out to our security team via email at your earliest convenience.
Feel free to contact our security team at security-en@1xbet-team.com, detailing the specifics of your situation. They will be equipped to address your concerns efficiently.
Thank you for your cooperation.
Best regards,
Alex | The 1xBet Team
In betting 3 years already and know how everything works. I would recommend 1xbet as they have more advantaged then other platforms. (high odds, responsive support team and a lot of promo-codes). Sometime the system shows me a mistake of my deposit but i resolved it.
Hi!
We truly appreciate your recognition of our efforts to deliver the highest standards of service and reliability within our betting platform.
Should you have any further feedback or inquiries, please do not hesitate to get in touch. Your satisfaction remains our top priority, and we are dedicated to assisting you in any way we can.
Thank you once again for your kind words and for choosing our services. Your support means a lot to us.
Best regards,
1xBet Customer Support Team
2 TIMES I DEPOSIT THIS YEAR AND STILL DIDN'T CREDITED ON MY ACCOUNT WHY ARE YOU FOOLING PEOPLE? AND NOW IM TRYING TO WITHDRAW MY REMAINING BALANCE AND THEY ARE NOT ALLOWING ITS GETTING ERROR,WORST BETTING APP EVER VERY UNPROFESSIONAL CUSTOMER SERVICE! THIS APP SHOULD BE SHUT DOWN! RETURN BACK MY MONEY!
Products used:
N/A
Dear Charles S., My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.
To assist in reviewing your transaction, we kindly request the following details:
1.Your gaming ID:
2.Date of the transaction:
3.Time of the transaction:
4.Amount involved:
5.Payment system used:
6. Screenshot of the transaction (if possible):
Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
They offer nice odds and wide line! By the way they have welcome bonusses for new players which make you even more involve to the process of betting. Live chat is also useful but would be better if they could answer faster there.
Hello Wanda C., My name is Michael.
Thanks for your feedback!
We appreciate that you chose us, and of course we will work to improve the quality of service for players in live chat.
Best regards,
Michael, 1xBet Team
1Xbet offers a generous welcome bonus and a wide range of ongoing promotions. These bonuses are substantial and can significantly enhance your betting experience. The loyalty program also provides valuable rewards for regular bettors.
Hello Shudraka M., My name is Michael.
Thank you for sharing your opinion with us.
We are glad to hear that you like our promotions with bonuses and we appreciate that you stay with us.
We wish you good games and successful bets.
Best regards,
Michael, 1xBet Team
1XBET asked me for a bunch of documents which I have them. It's almost 2 weeks now and I still cannot make a withdrawal. I've sent my drivers licence, international passport, NIN and even a picture of me. Yet they said I should wait for a mail from their specialist. I used to have over 4mil in that account but now I have just 200k in Naira but I still cannot make a withdrawal. Please guys avoid this useless platform because they will frustrate you. Each time I try to withdraw it keeps saying I should email the security. I have, and I have provided every document they asked for which they confirmed and I have been waiting for the mail from their specialist for almost 2 weeks now
Hello Anthony A., My name is Michael.
We understand your disappointment, but we want to assure you that account verification is mandatory for every player.
If you have already sent all the requested documents, wait until your account is fully verified and you will receive a notification from the support service about the completion of your account verification.
I'm sorry that you have to wait so long for your account verification and I hope that your account will be fully verified in the near future.
Best regards,
Michael, 1xBet Team
The 1XBET Super Acca Bonus adds an extra layer of excitement to my accumulator bets. The potential for increased winnings on successful accumulators makes my betting choices even more thrilling
Hello Bhavabhuti P., My name is Michael
Thank you for sharing your positive experience with the 1XBET Super Acca Bonus! We're thrilled to hear that it adds an extra layer of excitement to your accumulator bets. The potential for increased winnings on successful accumulators is designed to make your betting choices even more thrilling.
If you have any more feedback or if there's anything specific you'd like to see in our promotions, please feel free to let us know. We appreciate your support and look forward to continuing to enhance your betting experience.
Best regards,
Michael, the 1xBet Team
It's been a week the funds are not added nor refunded. And it has happened again today 2 times. The customer service just tired you. Think skinned cheats. After giving details the answer is looking into the issue. This is some sort of scam
Hello Danny W., My name is Michael.
We are very sorry that you encountered this problem on our website.
Please contact us by email complaints@1xpartner.com, provide a detailed description of the problem, including all deposit information with screenshots and also your player ID.
We will definitely do our best to help you.
Best regards,
Michael, 1xBet Team
This platform offers a wide range of payment options, both traditional and modern. This flexibility allows bettors to choose the most convenient method for depositing and withdrawing funds. The processing times are also relatively fast.
Hello Bhrigu K., My name is Michael.
We are glad to hear that you appreciated the number of supported payment and withdrawal methods.
Thank you for staying with us.
Best regards,
Michael, 1xBet Team
1XBET's commitment to responsible gambling is evident in their user-friendly tools. Setting limits and utilizing self-exclusion options show a genuine concern for the well-being of their users.
Hello Mary W., My name is Michael
Thank you for recognizing 1XBET's commitment to responsible gambling. We take pride in providing user-friendly tools that empower our users to manage their gambling experience responsibly. Setting limits and utilizing self-exclusion options are essential features that reflect our genuine concern for the well-being of our users.
If you have any further feedback or suggestions on how we can enhance our responsible gambling features, please feel free to share. We value your input as we strive to provide a safe and enjoyable environment for our users.
Best regards,
Michael, the 1xBet Team
Don't like the verification part, I would rather skip it but I know it's important so I would recommend u just provide all necessary information on the first step to not come back to this part. But support team is great, I communicated with them several times and was satisfied
Hello Aishwarya S., My name is Michael.
Thank you for your feedback. We understand that the verification process can be inconvenient, but it is essential for security reasons. We appreciate your suggestion to streamline the process and will take it into consideration for future improvements. We're glad to hear that you've had a positive experience with our support team.
Best regards,
Michael, 1xBet Team
To any possible new player, make sure that you understand these guidelines for their welcome bonus. This will save you on wasting time on using it:
"15. After the bonus has been redeemed, your main account will be credited with the remaining bonus funds, which will not exceed the initial bonus amount. If, after it is redeemed, the bonus account balance is less than the minimum stake amount, the bonus is deemed to be lost."
First sentence on this guideline means that after you completed the wagering requirements for their bonus and you have winnings, no matter how big those winnings are, you will only receive an amount that is less or equal to your initial deposit. For example, if you turn your $100 bonus into $1000 and you've accomplished their wagering requirements, they will still only credit $100 into your main account. And as for the other $900 winnings made on your bonus, let's just hope it goes to charity.
And according to a line in the *appendix on the bonus guidelines:
"> The bonus must be used within 30 days of registration. After 30 days the bonus and all winnings made on the bonus will be revoked."
They're scaring us on revoking all the winnings on the bonus. Haha It's already a loss-loss situation on the winnings in the bonus account. Whether we win bets on the bonus or not, the winnings don't matter anyways.
This alone is already a big red flag in my opinion and who knows what else are messed up in their rules and in their system.
Though if you still want to use them, I suggests might as well opt out of their welcome bonus.
Goodluck! Ciao!
Hello, John!
Thank you for taking the time for a review. If you have any questions regarding your own gaming ID, you can always shoot an email to public.relations@1xpartner.com to get the fastest further assistance
All the best,
The 1xBet Team
The 1XBET blog not only talks about betting but also covers various sports topics. I learnt a lot of interesting things there, read it, you will like it.
Hello Narayana K., My name is Michael
Thank you for highlighting our blog! At 1xBet, we strive to provide not only a platform for betting but also valuable content that enhances your overall sports experience. If there are specific topics or types of content you'd like to see more of, please let us know. We appreciate your positive feedback and hope you continue to enjoy our blog.
Best regards,
Michael, the 1xBet Team
Put the highest 1xbet rating because this platform really deserved it. They have all useful services for the clients and available 24/7.
Hello Kalpana M., My name is Michael.
Thank you for your kind words. We appreciate that you chose us.
We wish you good games and successful bets.
Best regards,
Michael, 1xBet Team
I play different games almost everyday and like how organized everything on 1xbet website. Easy platform with numerous payment options/ good odds for events and even withdraw working good enough.
Dear Asvalayana N.
We are delighted to receive news of your experience. We remain fully dedicated, to upholding the utmost level of service excellence in order to guarantee your ongoing satisfaction.
If there is anything you would like to share any suggestions you may have or if you require any assistance, in the future please feel free to reach out to us. We genuinely. Appreciate your support.
Warmest regards,
1xBet Customer Support Team
Cons - if u want to withdrawal money it will be more then an hour - don't like to wait / everything else is good, Pros - high odds on football, horses make me happy as well as their bonus system. So simple.
Hello Abhi H., My name is Michael
Thank you for sharing your feedback with us. We're glad to hear that you appreciate the high odds on football and horses, as well as our bonus system. We understand the importance of efficient withdrawals, and we appreciate your patience in this regard. We're continually working to improve our services, and your input is valuable.
If you have any further suggestions or if there's anything specific you'd like to see, please feel free to let us know. We're here to provide the best possible experience for our users.
Best regards,
Michael, the 1xBet Team
They manipulate the slot machine once they saw you often deposits 100% I am sure you cannot win anymore one time the slot machine lagged because it's more pay out then suddenly I stop winning and it becomes disgusting then I decided to widraw the remaining capital and finally they rejected it they are fraud and greedy YOU WILL THANK ME IF YOU STAY AWAY THIS 1XBET SITE
Tip for consumers:
They are so greedy and manipulate their site
Products used:
Casino
Hello Cheonza C., My name is Michael
Thank you for reaching out to us.
We are sorry to hear about the issues you've encountered with our platform. Your feedback is important to us, and we take such concerns seriously. To assist you further, we kindly request that you contact our support team at complaints@1xpartner.com. Please provide your player ID and detailed information about your withdrawal problem. Additionally, if possible, attach any screenshots that illustrate the issue you've experienced.
Rest assured, we are committed to resolving this matter and ensuring a positive gaming experience for all our customers.
Thank you for your cooperation.
Best regards,
Michael, 1xBet Team
Interesting 1xbet comments or how not to loose. My advice - just keep the rules and don't argue with support team as they better know how to help u and resolve the issue in the fastest way.
Hello Shanti K., My name is Michael.
We really appreciate you sharing your recommendations.
We wish you good games and successful bets.
Best regards,
Michael, 1xBet Team
I'm playing a lot because try to make money and with this platform it's possible. I prefer football but from time to time bet on other sports depending on my mood.
Hello Chettur R., My name is Michael.
Thank you for sharing your experience with us.
We are glad to hear that you chose us to have a good time and make money.
We wish you good games and successful bets.
Best regards,
Michael, 1xBet Team
Love 1xbet because of their fast service! Had several issues with my withdrawal and everything was resolved so fast. I reached their team via Facebook, provided detailed information about mi issues and they were helpful.
Hello Amitodana M., My name is Michael.
We're delighted to hear about your positive experience with our fast service! At 1xBet, we prioritize resolving any issues our customers encounter promptly and efficiently. Thank you for reaching out to our team via Facebook and providing detailed information—we're always here to help!
Best regards,
Michael, 1xBet Team
Had my first winning this week. Didn't expect actually but really happy. Don't know how it even happened I just decided to play and said *lets try* and WON. May be this is not a big amount but I am really exciting and couldn't believe.
Hello Vikas C., My name is Michael
Congratulations on your first win! We're thrilled to hear about your success, and it's always exciting to experience unexpected victories. Even if it's not a significant amount, the joy of winning is what matters most. We hope this is just the beginning of many more enjoyable moments on our platform.
If you ever have questions or need assistance, feel free to reach out. Wishing you continued luck and success in your future bets!
Best regards,
Michael, the 1xBet Team
They have live casino and good betting opportunities. I prefer soccer and football, feels like I am good in it the most. By the way payments never been delayed which can not make me not happy.
Hello Bhairavi, My name is Michael.
Thank you for sharing your positive experience! We're delighted to hear that you enjoy our live casino, diverse betting opportunities, and seamless payment process. If you ever need assistance or have further feedback, feel free to reach out. Happy betting!
Best regards,
Michael, the 1xBet Team
The site offers a wide range of sports to bet on, including football, basketball, tennis, cricket, and more. There are also a variety of special bets available, such as player props and team futures.
Hello Jayadeva C., My name is Michael.
We're glad to hear that you enjoyed our wide selection of games.
We hope you will continue to have fun and place successful bets.
Best regards,
Michael, 1xBet Team
Gain trust and grow your business with customer reviews.
Hello Shreya D., My name is Michael
Thank you for choosing 1xBet and for sharing your positive experience with us. We're delighted to hear that you had a successful deposit and won. We appreciate your trust and look forward to providing you with excellent service in the future. If you have any questions or need assistance, feel free to reach out. Happy gaming!
Best regards,
Michael, the 1xBet Team