Overview
1xbet has a rating of 3.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1xbet most frequently mention place bets, customer support and welcome bonus. 1xbet ranks 5th among Sports Betting sites.
The 1xBet proprietary app is one of the best I've faced. It's fast, easy to navigate, and doesn't lag. I can place bets and check live scores without any hassle. It's perfect for someone like me who bets on the go.
***Deposited money yesterday, not showing on my betting acc. Now they won't give me my money back***
Hello!
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your cooperation and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
I love how many payment options 1xBet offers. Everything from M-Pesa to bank transfers is covered. It's super convenient for people in Kenya like me who rely on mobile payments. Account depositing seems trouble-free as well, and I like it.
Thank you for your feedback! We're glad to hear that you appreciate the variety of payment options and the convenience of mobile payments in Kenya. Ensuring a smooth deposit experience is a priority for us. Wishing you the best of luck with your bets!
The jackpots on 1xBet are amazing. I haven't won big yet, but I've come close a few times, and the payout potential is enormous. It's exciting to play, knowing you have such high chances compared to other platforms.
Thank you for your feedback! We're glad you enjoy the thrill of our jackpots and the payout potential.
Worse customer service experience.
Operator name: Aishah
I told her my funds are not in, and she ask me to wait 1hr and get back to them again if is not in. I told her this happens to me a lot of times and after 1hr the funds will not be in so I just ask her if she can just proceed to the relevant department to proceed with my fund. And she said that "Please take noted spamming here will lead you to getting ban." How am I spamming when I ask request her to just proceed to relevant department? Worse betting app, highly do not recommend.
We appreciate you taking the time to share your feedback with us. We deeply regret the negative experience you had with our customer service team and sincerely apologize for the inconvenience caused by the delay in processing your withdrawal. We understand how frustrating it can be to wait for extended periods, especially when the responses received seem impersonal and unhelpful.
Your concern is extremely important to us, and we take this matter very seriously. Allow us to explain the situation and reassure you that we are committed to resolving your issue as quickly and efficiently as possible. While we strive to ensure all withdrawal requests are processed promptly, unexpected issues sometimes arise, causing delays. These can include high volumes of requests, technical issues, or longer-than-expected review processes. We understand that our communication during this time has not met your expectations, and for that, we are truly sorry.
In the meantime, we kindly ask for your patience as we diligently work to resolve this issue. Rest assured, we are doing everything possible to ensure your funds are credited to your account without further delay. If you can provide any additional information or documents, it will greatly help us speed up the resolution process. Please submit these to our support team via the website or app.
Warmest regards,
1xbet Support Team
I recently won a bet at 1bet and did a withdrawal request which the amount was deducted from my account but was never paid to me and I gave complaints to their help desk they keep telling me there's a technical issue that the money will be paid I should be patient. My experience makes me think they're fake and if they can fail to pay a meagre amount like that, if u win big they might even block ub
We are very sorry for the delay.
If the status of the withdrawal request is "Approved", then the request has already been approved by us and transferred to processing by the payment system/issuing bank, which may take from a couple of minutes to 14 working banking days depending on the system workload. Therefore, we count on your understanding and expect the final status of the transfer in the order of the queue.
If you have received a notification that the withdrawal has already been successful, but the funds have not arrived to your account, please contact info-en@1xbet-team.com and attach your account statement from the moment of withdrawal request to your e-mail. Our specialists will check the transfer and help you with the decision. Thank you very much for your request.
Withdrawal ISSUE
Dear Sir
I withdrew but the money was not credited to my account. Please look at my proof and request to pay
1. BDT wallet No (User ID): *******
2. Withdrawal Request No: *******265
3. Date: 11. 5. 22
4. Time: 21:58
5. Amount: *******
6. Bank Nagad (personal): *******3122
7. Nagad Screenshot
Here is a screenshot of my cash transaction.
Dear Md H.,
Thank you for your review.
We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send all details there. Specify the exact date, time, amount, the screenshot of your transaction and your client ID. We will check all the information and provide you with the answer there.
All the best,
The 1xBet Support
I regularly use bonuses and promotions from 1Xbet. In the first month, I received a good welcome bonus, which significantly increased my bankroll. Sometimes there may be difficulties with wagering, but the process itself is quite interesting, and the support service is always in touch.
Thank you for sharing your experience! We're glad to hear that our bonuses and promotions have enhanced your gameplay. Wagering requirements can sometimes be challenging, but we appreciate your positive approach. Our support team is always here to assist whenever needed. Wishing you continued success and enjoyable betting!
1Xbet covers a broad spectrum of sports, which I enjoy. However, I believe there could be more focus on niche sports, giving fans of those sports a place to feel valued.
Thank you for your feedback! We're glad to hear that you appreciate the broad spectrum of sports available on 1Xbet. Your suggestion to focus more on niche sports is valuable, and we understand how important it is for fans of those sports to feel included. We'll definitely consider expanding our offerings in this area to cater to a wider range of interests.
One thing I like about 1xBet is that you can bet with as little as 10 KSH. This feature makes it accessible to everyone, especially those who want to bet casually or test strategies without risking too much. Most importantly, this amount is affordable for most local users, and the same goes for me.
Thank you for sharing your thoughts! We're glad to hear that you appreciate the low minimum bet requirement. It’s great that this feature makes betting accessible to everyone, whether for casual play or testing strategies without significant risk. We aim to provide an inclusive experience for all users, and it's wonderful to know that this suits your needs.
I downloaded the 1Xbet mobile application, and it is really convenient. The functionality is full, and the interface is intuitive. True, the application froze a couple of times, but the support service worked quickly and told me how to fix it.
Thank you for your feedback! We're glad to hear that you find the 1Xbet mobile app convenient and easy to use. We appreciate your patience with the occasional freezes and are happy our support team could assist you promptly. We'll continue improving to ensure the best experience for our users. Happy betting!
I had trouble claiming my welcome bonus because I didn't understand the terms. When I contacted support, they patiently explained everything and credited the bonus. I appreciate such a great attitude!
Hello! Thank you for your feedback. We're glad our support team could assist you and ensure you received your welcome bonus. Your satisfaction is our priority!
Best regards,
The 1xBet Team
I had a delay with one of my withdrawals, and I was worried it wouldn't go through. However, after contacting support, they explained there was a technical issue and resolved it within a few hours. I appreciated their honesty and quick action.
Thank you for sharing your experience! We’re happy to hear that customer support was able to quickly resolve the issue and keep you informed throughout the process. We always aim for transparency and efficiency, and it’s great that you had a positive outcome.
The bonuses on 1xBet are mind-blowing. From the welcome bonus to reload offers, there's always something exciting going on. I've claimed several bonuses, and the terms are clear and easy to follow. Highly recommended for bonus lovers! Last time, they credited €90 and 75 free spins to my betting account. I feel delighted.
Thank you for your feedback! We're thrilled that you enjoy our bonuses and find them rewarding. Our goal is to keep the excitement going with clear and user-friendly promotions. Wishing you continued success and enjoyment on 1xBet!
The range of sports on 1xBet is incredible. Cricket, kabaddi, football, tennisyou name it, they have it. As an Indian bettor, it's great to see all my favorite sports covered in one place. Most importantly, I know how to turn my knowledge into regular winnings!
Thank you for your feedback! We're thrilled that you enjoy the wide range of sports available on 1xBet. It's great to hear that you can leverage your knowledge for successful bets. Wishing you continued success and enjoyable betting experiences!
The referral program is great! I've referred three friends, and I get bonuses whenever they place bets. It's an easy way to earn extra money while enjoying the platform. Worth recommending to others.
Thank you for your feedback! We're delighted to hear that you're enjoying our referral program and finding it rewarding. It’s great to know that recommending 1xBet to your friends benefits both you and them.
I tried accessing 1xBet while traveling to several restricted countries, and it didn't work. I contacted their support team, and they explained the rules clearly. Unfortunately, I could not get access even using the VPN. Once I returned to India, they helped restore my account.
Thank you for sharing your experience! We appreciate your understanding regarding regional restrictions and are glad our support team could assist you in restoring your account upon your return. If you ever need further help, feel free to reach out!
1xbet is fake guys.guys they will suck your money to fill there pockets be aware of the fraud company especially if you are indian there customer care sucks. Dnt ruin your hard earned money, i have won many times but when I tried to withdraw it never came in my account.
Second reply to fake 1xbet after they said all these below excuses. I wish could have attached the screenshot of the mail
******* is the complaint number after 10 days
I have mailed these scammers 31 times and contact there customer care 52 times but they always make fool of me..
Dear customer,
Thank you for contacting us. We understand that the situation that has arisen requires careful consideration, and we are ready to help you resolve this issue.
In order for us to study your case in more detail and provide accurate information, we will need your unique customer identification number (ID). Please provide it to us so that we can check your account and clarify all the circumstances.
For more detailed information and a prompt solution to your problem, we strongly recommend that you contact our technical support. This can be done through our official 1xbet website or mobile application. Our specialists are ready to answer all your questions and provide the necessary assistance.
Your cooperation and patience will help us to understand the situation faster and more effectively. We highly appreciate your trust and hope for a quick resolution of the issues that have arisen.
Best regards,
1xbet Support Team
En cuanto a lo positivo, considero que las líneas de esta casa de apuestas son muy atractivas en comparación con la competencia. También me gusta la variedad de opciones de retiro: puedes hacerlo a una tarjeta o a diferentes monederos electrónicos, algunos métodos de depósito ni siquiera los había escuchado antes. Otro punto a favor es la aplicación. Solo la uso para apostar porque es súper cómoda; puedo hacer todo lo mismo que en la computadora mientras estoy acostado.
Gracias por compartir tu experiencia. Nos alegra saber que valoras nuestras líneas competitivas, la variedad de métodos de retiro y la comodidad de nuestra aplicación. Es un gusto saber que puedes disfrutar de todas las funciones desde cualquier lugar de forma práctica y sencilla.
I love quick transactions on 1xBet. I usually deposit using UPI, and the money is visible on the balance in seconds. Even withdrawals are super-fast, as I've never had to wait more than 15 minutes. It's perfect for people like me who don't want to waste time!
Glad to hear you're enjoying the fast transactions! Quick deposits and withdrawals make the experience much smoother. Thanks for sharing your feedback, and we wish you continued success on 1xBet!
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See more Sports Betting Businesses- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hello! Thank you for your feedback. We're delighted to hear that you find the 1xBet app fast, user-friendly, and reliable for betting on the go. We appreciate your support and wish you the best of luck!
Best regards,
The 1xBet Team