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The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
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Dear all this is to bring to your notice that please don't take risk investing with 1XBET, they just collect our deposits & when you withdraw they keep giving reasons after reason's. They are looting our money. For everyone's reference & proof you can check my screenshot. From 21st April 2023 they are giving reasons. This is a cheating site also they are bankrupt.
Hi Have placed withdrawal request of 7000rs, money was not credited to my account but they send Message that withdrawal is successful, i have mailed them with my account statement PDF as well but no response from them.
Gaming account: *******
Dear Uppala,
Thank you for your feedback!
In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.
We will check all the information and get back to you with an answer
All the best,
1xBet Support
I've seen all these bad reviews about 1xbet they even advertise their company on copyright movies that you can download from sites like piratebay wouldn't be surprised of this company was owned by valdimir putin
Dear Mick,
Thank you for your feedback. If you are customer of 1xBet Company and faced with controversial situation, describe it please in more details and provide your client ID number. We will check all the information and surely get back to you with the answer
All the best,
The 1xBet Support
Popular bookie with a good betting options. It isn't my favorite, but also can be trusted. I used it for many years and can say that it's really good. Odds, line, payments - everything is good. For all the time I had contacted their customer service several times and received the help with my questions. Some months ago I also became a platinum VIP member, and it will be good to see more bonuses and cyber sport promotions
Dear Tom,
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
Client ID: *******
Exact Transaction Date: 28.11.2022
Exact Transaction time: 19:49 & 20:06 BD time
Amount of Transaction: ******* bdt
Name of Payment System: Rocket
Transaction ID: *******917]]
I am done with this scam site! I lost withdrawals without any reason. They say completed but I didn't receive my money. When I ask to support, they keep waiting for 7 official days. After end of the time, they say your video or anything doesn't meet our requirements. If you send them as they asked for, your mail will be with quota exceeded reply.
Till now, I am sure they are totally scamming people. See the other reviews!
I have all my proofs of their scamming.
I will keep posting to each and every forum for letting people know. Please do the same guys who get scammed like me.
Dear Md H.,
Thank you for your feedback!
In order for us to check all the information regarding your situation, we need more information. Please provide the screenshot of your transaction. We'll check all the information and surely get back to you with the answer
Looking forward to hearing from you soon!
All the best,
The 1xBet Support
6 of 6 Results But they say i loss the bet because i dont say they gonna win in Penalties? When you make the Bet, the option say to choose who win the match in general. Not By Penals, Not In extra time. Only say who's gonna win? X1 OR X2 And I did it and win the bet, but they steal the money and change the rules so yeah. Dont bet in here, this is trash
Dear Apostador A.,
Thank for your review!
To understand all the situation, please describe your question in more details and provide your client ID and the bet slip number. We also kindly ask you to provide links to the sources that confirm the bet is a win. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Don't trust 1xbet
Don't trust 1xbet. They are doing fraud activity since last 10 months. I played last September and I will win the match I won totally ******* inr. They ask for varification when I tried to withdraw. After successful verification they block my account and weived off my winning amount. They told you have multiple accounts for that reason we block your account. But I don't have multiple accounts. This is my only one account in 1 xbet. I request you to don't go for that website. They are stealed my hard worked money. My 2 month salary amount are they stoled. I requested you to just Go for bet365.
Dear SRUJAN C.,
Thank you for your feedback. On your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID. We will check all the necessary information and back to you with an answer
All the best,
1xBet Support
One of the most user friendly casinos that I had ever use. I play with 1xbet for 1 year, mostly poker or black jack. It's my guilty pleasure for Friday relax. Despite this fact I prefer to play on high amounts, 200-300$ for deposit. Deposits credit smoothly, also as withdrawals. I'm plus player, and I haven't any serious problems during the verification. The other thing, that I don't see any differences between a simple players support and the support for Vips, Think, 1xbet need to improve this moment
Dear steve j.,
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
To all Nigerians beware!
1xbet is a ripper!
They allow you make deposits and place your bets without any issue but when it's time to withdraw to look for the flimsiest of excuse to block you and withhold everything you have made.
Don't let their ads fool you.
They are rippers.
They have done it to me.
They have done it to two of my friends as well. Beware!
Dear Precious A.,
Thank for your review!
To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Never use this app or website because i deposit money three times but never get on 1xbet amount and the money from my account with a receipt through auto easypaisa option and they are not reply to you for almost 30 minutes and every time you have to wait for 2 or 3 hours
Dear Cristy C.,
Thank you for your review. The issue is on the side of your payment system. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send all details there. Specify the exact date, time, amount, the screenshot of your transaction and your client ID. We will check all the information and provide you with the answer there. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Worst customer service, I have place a bet on Australia vs England stating josh buttler will be the highest run scorer. He scored highest run however the bet is not stelled yet. Customer service is robotic. My bet slip no is *******7111 and my account ID is *******. You can take 5 hours to settle a bet. We cant trust 1x bet
Dear Viven M.,
Thank you for your feedback.
In order to clarify all your questions about the bet slips, you should contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the bet slip numbers. We will check all the information and provide you with the answer there.
All the best,
1xBet Support
The odds are good. That is why I play here. No complaints so far. I like virtual games the most. Thank you
Dear Endurance O.,
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
I use 1xbet because they offer good bonuses, have nice odds. There was an unpleasant moment when documents were requested for verification. After passing it, I continued to play calmly
Dear Lethabo D.,
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
1xbet is a good bookie with high odds. Had some problems with withdrawal, but support team helped me to solve them quite quickly
Dear Dayo J.,
Appreciate your feedback. If you will have any questions in future - we are always in touch and ready to help you in any situation!
Best regards,
The 1xBet Support
Never had a serious problem with this bookie. Therefore, continue playing here for 2 years already. Very like their no-risk promo
Dear Wambugu M.,
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant!
Best regards,
The 1xBet Support
Maine 27 tarikh ko 2 tranjection kiya ek 5000 or ek 740 ka UPIfast se mere Bank account se debit ho gya, meri gaming I'd Main add nhi huva money.
Meri gaming I'd hai -******* muje 27 Din se bol rhe hai 14 din main refund ayega Mera Paisa na to refund aya na gaming I'd main add huva Mera Paisa. Main apne dono tranjection ka screen shot bhej rha hu or apne Bank account ka statement b bhej rha hu plz add my money my gaming I'd. Maine 1x k deposit option main jo UPI I'd di jati hai usme hi sent Kiya paisa or successful b ho gya mera payment agar nhi aya to aap muje indus Bank ka apna statment bhejo meri gaming I'd hai -*******
Dear Chirag k.,
Thank you for your feedback!
In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.
We'll check all the necessary information and back to you with an answer
All the best,
1xBet Support
I am trying to withdraw my money but they won't let me access to my account. I had tried several times to get the SMS code and I NEVER get it. I tried contacting CS by messenger for help but they said "they can't do anything to contact the call back option" which I did, I requested a call back but never get the call.
I've been having issues with them since I first opened my account, first they didn't want to let me withdraw my money, requested tons of documents which I provided them with and finally could get some of my money back and now that I want to take the rest of it they won't let me access to MY own account.
Horrible experience. Wouldn't recommend them by any reason. They are hard to deal with, customer service don't do anything to help and they got my money. I want my money back!
Dear Paolo M.,
Thank you for your feedback. To resolve your question as quickly as possible, please contact our Support Service - info-en@1xbet-team.com directly with providing your client ID You will surely receive the help needed on this situation
All the best,
The 1xBet Support
Easy registration process - it took me less than a minute to create an account. User-friendly app - works really fast, but the installation of new version was a bit prolonged. High odds. A lot of gaming options. Fast payouts - never had a problem to receive my winning
Dear Friedrich L.,
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
I have just registered at 1xbet a few months ago. I was pleased by the nice welcome bonus. Managed to make good money after making a free bet. Withdrew only once and received money quite quickly. Initially, I did not like the design of the website, now I'm used to it
Dear Gesaloge A.,
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant!
Best regards,
The 1xBet Support
Good service, many different bonuses are available. Deposits sometimes delay, but I never wait more than 2 days. I use Astropay and usually deposit credited only within 30 minutes and it suits me. In my experience, 1xbet odds are one of the highest. The line also never disappoints me. Live chat works 24/7
Dear Max T.,
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
Answer: As big football fan - I like it. 1xbet is good bookmaker and surely not a scam, or something like this. Its licensed by Curacao, which allows gambling, betting on lotteries, live casino, slots, TV games and other forms of entertainment. I have been playing with them for several years now, and I can safely recommend 1xbet to everyone who is interested in betting.
Answer: SBI and indian bank global master card debit cards are confirm accepted in 1xbet. I'm using them right now.
Answer: I really like their app not only because it's easier to use than desktop ver. But also because their app is much more user-friendly than other bookie's P.S. I'm apple user so obviously I use ios ver. Can't be sure about android ver.
Answer: Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website
Answer: Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information
Answer: Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team
Answer: Hello! In this case, please consider contacting the Support Mail at info-en@1xbet-team.com. There, provide the details and the context of your situation and you will be assisted with your case
Answer: Hello! Please provide more info with the screenshots of what do you mean to us at public.relations@1xpartner.com so that we could assist you with that
Hello,
Thank you for contacting us! Would you please provide us with the more details on the matter so that we could check it for you?
Best regards,
The 1xBet Support