• 1supershop

1supershop

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

1supershop has a rating of 1.05 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1supershop most frequently mention phone number, credit card, and total scam problems. 1supershop ranks 566th among Electronics sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    6
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Then there was no contact information, phone number and address.
How would you rate 1supershop?
Top Positive Review

“Best purchase”

Sabikun M.
1/24/19

It was my first purchase from this page i had no idea of there there product but they are one of the promising and excellent Page i have ordered. Thank you..

Top Critical Review

“My order for a wallet”

david k.
7/17/23

I originally wrote a bad review of Viral Superstore saying it was a scam. To be fair, I finally received the wallet after many weeks. It took so long to get it, I ordered another wallet from another company. The wallet from Viral was disfunctional

Reviews (88)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (14)
Thumbnail of user dannyo64
1 review
0 helpful votes
January 11th, 2022
Verified purchase

Order a 70$ android auto adapter and received a 10$ hdmi splitter left countless voice-mail and email and no response its a scam scam scam if you haven't ordered from here yet don't bother... p.s. If they refund me or send me the right item I'll retract my review but till this day nothing worthless company

Thumbnail of user johnn2380
1 review
0 helpful votes
September 18th, 2022

Just about to submit my information to buy a charcoal grill that popped up while surfing the web for grill. Price seemed to good to be true... I read the use of my credit card information mentioned per their policy. I looked for their policy on the site and could not find a policy. Then there was no contact information, phone number and address. I then googled superrershop.com reviews. Thank you all that took the time to post your comments.

Thumbnail of user johnw6677
1 review
0 helpful votes
March 8th, 2023

Ordered a item and haven't heard anything from them. Called number and goes to voicemail. It's a scam. So don't order anything from them

Tip for consumers:
They should be arrested

Products used:
Wallet

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidkseizetheday
1 review
0 helpful votes
July 17th, 2023

I originally wrote a bad review of Viral Superstore saying it was a scam. To be fair, I finally received the wallet after many weeks. It took so long to get it, I ordered another wallet from another company. The wallet from Viral was disfunctional

Service
Value
Shipping
Quality
Thumbnail of user scottb517
1 review
4 helpful votes
July 17th, 2018

I also fell victim to this scam site. Purchased the authentic light saber for $34.99 with display stand, etc. What came was a $2 plastic toy, which doesn't even work when batteries were put in it.

The site is well written and looks legitimate. Fortunately, PayPal protection will kick in and I should get my $35 back.

My invoice tracking number is also no longer working, so they have reset and begun another round of Facebook ads and scam. Need them shutdown!

Thumbnail of user robertw911
1 review
1 helpful vote
February 8th, 2019

Purchased a 36" flat top grill from them off of FB on 12/01/18. Two months later still no grill, no tracking number. Sent countless emails to them only to get the same email back each time. The phone is invalid and they can't be contacted. I'm out almost $100 because I used a debit card to purchase. My bank said I gave them authorization and they can't do anything. So I'm screwed I just want a refund or the grill

Thumbnail of user macb59
1 review
0 helpful votes
December 20th, 2022

These antennas come in black and chrome finish. I ordered black, they shipped chrome. Unbelievable...

Thumbnail of user leow88
1 review
1 helpful vote
November 23rd, 2021

Viral super Shop is a scam! They got my money and there is no way to contact anyone. They still have adds out there to rip more people off

Tip for consumers:
Dont order anything from Viral Supershop

Products used:
None .. they never shipped

Thumbnail of user reginav15
1 review
8 helpful votes
January 17th, 2019

Thank you for all of the information and allowing me to save $100 on that 36" griddle grill. I did some of my own researching and for those of you that are looking to make complaints about the site here is what I found. You can see there is a contact email and phone for abuse

Registrar Abuse Contact Email: *******@godaddy.com
Registrar Abuse Contact Phone: *******505

Thumbnail of user larryr197
1 review
2 helpful votes
February 20th, 2019

Saw an ad online; ordered a Weber gas grill on January 7th; it's now February 20th... no grill... no refund... no way to check order status online... no phone number to call... sent an email to customer service and received a reply offering me a half credit for my trouble, when I never received the product in the first place. This website is a total scam. Do not order anything from them or give them any money.

Thumbnail of user michaelj586
2 reviews
2 helpful votes
February 9th, 2019

Ordered BBQ, never received it. Called phone number, it is no good AIR. Sent numerous emails, email goes to a Jewelry Store in France, email no good.

This was aggressively advertised on Face Book. I think Face Book should be held accountable for their advertisers. I will never order from a Face Book Add again.

If you had the same experience and used a card, I suggest you cancel your card and get a new one, because now they have your info.

Thumbnail of user karynv2
1 review
0 helpful votes
March 7th, 2019

Placed two orders in December and still have not received anything and its been 3 months - total scam - phone number doesn't work - they don't respond to emails other than an automated generic response. I ordered about $700 worth of stuff and have got nothing. Absolute worst experience I have ever had ordering something online and/or from another country! Do not do it!

Thumbnail of user miaw26
2 reviews
2 helpful votes
August 19th, 2018

Wish I could give a rating of -1. I guess I wasn't the only one who experienced this scam. It sucks to see how many people got ripped off. I'm pissed and totally embarrassed that I didn't do further research before buying this "toy." When I saw the tracking number came from China, I knew I was screwed. From now on I won't be buying anything that is advertised on Facebook no matter how great the product seems to be.

Service
Value
Shipping
Quality
Thumbnail of user aliy11
1 review
4 helpful votes
January 16th, 2019

This side is a scam seller.Do not try it ever. Waste of time and you may loose you money. They always advertise through FACEBOOK.

Thumbnail of user mariellenb
1 review
1 helpful vote
March 25th, 2019

It's a shame that there are no negative stars! I ordered this grill on January 13,2019! After a few weeks I sent an email asking for shipping information! Got a "cookie cutter" reply that answered a variety of questions. Per what was outlined in the email delivery should have been February 5,2019. Waited a week past that date and sent another email, got the same "cookie cutter" reply! Sent another to which I have not gotten a reply!

If I see 1supershop advertising on Facebook again I will most definitely warn others that they are a scam!

Thumbnail of user deborahs379
1 review
1 helpful vote
March 6th, 2019

Ordered this January 17th, took my money and its been almost 2 months and received a toy car with an address in China. Big time scam! Facebook popup add. DO NOT BUY

Thumbnail of user davidh1519
1 review
1 helpful vote
March 6th, 2019

WOULD HAVE GIVEN A NEGATIVE 5 STAR RATING IF POSSIBLE. I noticed others giving the same info about paying for a gas grill and still not having it delivered almost 2 months later. THIS WAS FROM A POPUP AD ON FACEBOOK. Same deal. When you email to get staus, or more recently to ask for a refund ($99.90) they just generate an automated response with no new information. It's like being in the loop from hell. DO NOT ORDER FROM THIS COMPANY! THEY TAKE YOUR MONEY INTO THE BLACK HOLE AND NEVER DELIVER THE PRODUCT!

Thumbnail of user tehrab
4 reviews
56 helpful votes
January 24th, 2019

I saw an ad for a carseat in my newsfeed, I followed link and purchased it. It stated on time gauranteed 7 day delivery! So today being day 7; I emailed them my order # and a picture of their guarantee. After no reply I went onto their site and read about their live chat and 24 hour exceptional phone service... I cant find No chat live or not! And the 12 digit phone number did not lead to even a ringing phone! So now Im out $90! Thanks facebook!

Tip for consumers:
Dont!

Products used:
None never received it

Service
Value
Shipping
Returns
Quality
Thumbnail of user dustinc54
1 review
3 helpful votes
January 27th, 2019

Ordered a griddle, never even got confirmation of shipment. Same experience as everyone else. The site is a scam.

Thumbnail of user lesleyp25
1 review
3 helpful votes
February 27th, 2019

Scam company. Don't order anything from them. They take money and don't deliver. I ordered and paid for a gas grill on 13th January and have received nothing but automated responses to possible questions when I try to contact them.

Thumbnail of user mlw3
1 review
0 helpful votes
January 12th, 2020

Total scam. Saw their ads on Pinterest and fell for it. Ordered a. Mini grinder/sander for $19and waited two months to get a box of sandpaper. Contacted the company-any and was told I misread the ad.

SCAM!

Thumbnail of user chrish894
1 review
3 helpful votes
February 2nd, 2019

I ordered the Blackstone 36 " gas griddle for $89.90 stating delivery in 7 days. No tracking info ever received. Email sent no info returned. Allowed 1 month for overseas delivery, called credit card company explained I was scammed. They refunded my money.

Thumbnail of user yourc5
1 review
7 helpful votes
July 11th, 2018

Absolute scam. Fake news on Facebook, now they allow fake advertising.
1Supershop, as you begin to read my review, you start to feel the urge to make good on all orders. You will not be able to resist, because you will begin to get a glimpse of the pain you have caused people, from now you will deal with, honesty, sincerity & integrity, but you will never sell another item for profit, EVER!

Thumbnail of user waynes188
1 review
4 helpful votes
July 24th, 2018

I got taken as well but figured if its fake PayPal will protect me, Think again, PayPal will not refund you unless you can provide ABSOLUTE proof not only of your returning the item but of it actually arriving, what's the bet if you paid the cost of return that nobody would accept its delivery and therefore PayPal can and will in a heartbeat close the claim no refund no comeback no second chance, they don't care so be very wary about PayPal promises.

Thumbnail of user michaels1553
1 review
0 helpful votes
July 29th, 2018

It's been about a month and I've not received ANY communication since I placed my order with 1supershop. I tried sending a reply to the order email (which it specifically states to do in the event of needing support). And I got a kickback message from a china domain telling me the administrator's mailbox is completely full. Totally bogus website. I'm disputing the charge on my credit card now.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about 1supershop?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.1
88 reviews
Have a question about 1supershop?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business