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1supershopReviews 88

1.1

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1supershop Reviews Summary

1supershop has a rating of 1.1 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1supershop most frequently mention phone number, credit card and total scam. 1supershop ranks 759th among Electronics sites.

service
8
value
8
shipping
8
returns
6
quality
9

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New Jersey
1 review
4 helpful votes
Follow Maryann H.
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It's a SCAM! They take your money and don't deliver the goods! No tracking, fake contact number and address. Don't be a fool like me!

Date of experience: January 13, 2019
California
1 review
4 helpful votes
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Rip off thieves!
January 13, 2019

I ordered the Blackstone 36" grill. They took the money from my account but I never
Received it. Phone number is out of order...

Date of experience: January 13, 2019
Colorado
1 review
5 helpful votes
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My son ordered the Gauntlet (Avengers Articulated Electronic Fist) on this site and was been eagerly anticipating it. Much to his disappointment, when the product arrived, he found that instead of the item he ordered, a very different product was in the package. While it does mimic a gauntlet of sorts, it was more of a large rubber glove. This is very frustrating.

It is clearly not a Marvel Legends Series Infinity Gauntlet Articulated Electronic Fist as was advertised on the website:

- It does not have premium sound effects
- It does not have a pulsating glow effect
- It does not take batteries
- It is not 19 1/2 inches long.
- It did not have a fist-lock display mode
- It did not match what was shown in the pictures

We asked for them to ship the correct product as advertised or issue a refund. We have not heard any further correspondence from them.

Date of experience: September 9, 2018
Finland
1 review
1 helpful vote
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Total ripoffs!
August 28, 2018

Nothing like advertised, 1 euro plastic home made toy for 2 year old, barely holding itself together. DO NOT BUY!

Date of experience: August 28, 2018
New Jersey
3 reviews
2 helpful votes
Follow Damon W.
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DO NOT BUY ANYTHING FROM THIS SITE. THEY ADVERTISE ONE THING AND YOU RECEIVE SOMETHING THAT ISNT REMOTELY CLOSE.

Thank god I paid them through PayPal who delightfully reimbursed me in full after submitting a claim. I got lucky but be forewarned because I heard other people were not so lucky getting reimbursed.

Date of experience: August 19, 2018
California
2 reviews
2 helpful votes
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Rating = -1
August 19, 2018

Wish I could give a rating of -1. I guess I wasn't the only one who experienced this scam. It sucks to see how many people got ripped off. I'm pissed and totally embarrassed that I didn't do further research before buying this "toy." When I saw the tracking number came from China, I knew I was screwed. From now on I won't be buying anything that is advertised on Facebook no matter how great the product seems to be.

Date of experience: August 19, 2018
New Zealand
1 review
4 helpful votes
Follow Andrae V.
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Do not buy from here
August 11, 2018

I wish we had read the reviews before we got ripped off too! Just received our 2 light sabers after 6 weeks and they are nothing like what is advertised. Absolute crap pieces of plastic from China worth maybe $2 each and we paid $70 NZD! So disappointed as they were for our sons birthday so we now need to go and buy something else and kiss the money goodbye!

Date of experience: August 11, 2018
Czechia
1 review
3 helpful votes
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Tomas
August 3, 2018

Same experience as others - got $1 toy instead of perfect replica worth $30+
Delivery was about 6 weeks, toy arrived broken on pieces in plastic bag

Date of experience: August 3, 2018
Louisiana
1 review
0 helpful votes
Follow William T.
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SCAM
August 2, 2018

Ordered the lightsaber... never came... seriously pissed off. The customer service link on their website is broken. Hopefully Bank of america can actually get my money back because these people dont even pretend to not be stealing your money.

Date of experience: August 2, 2018
Florida
1 review
0 helpful votes
Follow Michael S.
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It's been about a month and I've not received ANY communication since I placed my order with 1supershop. I tried sending a reply to the order email (which it specifically states to do in the event of needing support). And I got a kickback message from a china domain telling me the administrator's mailbox is completely full. Totally bogus website. I'm disputing the charge on my credit card now.

Date of experience: July 29, 2018
Australia
1 review
0 helpful votes
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Liar and a thief
July 26, 2018

Bought a teeth product about 4 months ago and they never sent out product. Took my money and never responded to my emails. Be aware. This company is doggy and a $#*!ing thief. I hope they can sleep at night. Illegal business trade. Should have called them 1conartist. Stealing is their speciality.

Date of experience: July 26, 2018
Florida
3 reviews
3 helpful votes
Follow Cherie J.
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This company is based in China and thinks that they are untouchable. The lightsaber I bought was dime store garbage. Will be in touch with the FBI fraud division.

Date of experience: July 24, 2018
Australia
1 review
4 helpful votes
Follow Wayne S.
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I got taken as well but figured if its fake PayPal will protect me, Think again, PayPal will not refund you unless you can provide ABSOLUTE proof not only of your returning the item but of it actually arriving, what's the bet if you paid the cost of return that nobody would accept its delivery and therefore PayPal can and will in a heartbeat close the claim no refund no comeback no second chance, they don't care so be very wary about PayPal promises.

Date of experience: July 24, 2018
New York
1 review
2 helpful votes
Follow Jay G.
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The light saber that they are telling to sell is not what I received. I got a tiny cheap plastic light saber that could have been a great deal in a dollar store, not for the $35 I paid.

Date of experience: July 23, 2018
California
1 review
2 helpful votes
Follow Erik H.
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Absolute scam
July 22, 2018

I wish I could attach the photos of what I received... The ad says 100% identical to what's shown. Which to be clear was a metal Luke Skywalker lightsaber in Rey's hands. Nope! I got some black handle with silver brush stoked paint, that has four prongs going up towards an already broken plastic tube that was supposed to be the "blade" I guess. "Collector quality" they said. Not even a plastic version of what in the photo! SCAM, FRAUDULENT, DON'T WASTE YOUR TIME OR MONEY.

Date of experience: July 22, 2018
Minnesota
1 review
2 helpful votes
Follow Frieda O.
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I thought how much fun would this light saber be for my grown son. What a joke, the one I bought him at toys r us when he was 8 years old was better then this one. Not only that but when trying to communicate before it arrived was a waste of time. They never reply.

Date of experience: July 20, 2018
Utah
1 review
1 helpful vote
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Yep, total scam.
July 20, 2018

I see I wasn't the only one tricked by this. As soon as I saw this was coming from China I figured I was in trouble. DO NOT BUY THIS. This item is NOTHING like it is described, it is a $2 plastic toy. My guess is these jerks use PayPal because they get to tell you your purchase is protected by them which makes you feel safe so you buy, but PayPal probably can't get the money back from them and takes a loss, so I feel bad for them. Hopefully they'll stop letting people purchase from them.

Date of experience: July 20, 2018
New York
1 review
4 helpful votes
Follow Scott B.
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I also fell victim to this scam site. Purchased the authentic light saber for $34.99 with display stand, etc. What came was a $2 plastic toy, which doesn't even work when batteries were put in it.

The site is well written and looks legitimate. Fortunately, PayPal protection will kick in and I should get my $35 back.

My invoice tracking number is also no longer working, so they have reset and begun another round of Facebook ads and scam. Need them shutdown!

This is what I received.
This is the page I ordered from showing the light saber.
Date of experience: July 17, 2018
Arizona
1 review
1 helpful vote
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Completely scammed
July 16, 2018

This place is crap and has completely false advertising and products. Can't even complain or get email response. Avoid at all cost!

Date of experience: July 16, 2018
GB
1 review
3 helpful votes
Follow Daniel C.
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I seem to have fallen foul to the to the same issue as everyone else. I normally look at company reviews before ordering but was too excited when i saw this lightsaber and rushed in to buy. Like everyone else i also received a cheap plastic lightsaber that wasn't even close to the product page.

Date of experience: July 12, 2018