website thubmnail of 1supershop
How would you rate 1supershop?
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California
1 review
0 helpful votes
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Scam
January 11, 2022

Order a 70$ android auto adapter and received a 10$ hdmi splitter left countless voice-mail and email and no response its a scam scam scam if you haven't ordered from here yet don't bother... p.s. If they refund me or send me the right item I'll retract my review but till this day nothing worthless company

Date of experience: January 11, 2022
Virginia
1 review
1 helpful vote
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S C A M
March 25, 2019

It's a shame that there are no negative stars! I ordered this grill on January 13,2019! After a few weeks I sent an email asking for shipping information! Got a "cookie cutter" reply that answered a variety of questions. Per what was outlined in the email delivery should have been February 5,2019. Waited a week past that date and sent another email, got the same "cookie cutter" reply! Sent another to which I have not gotten a reply!

If I see 1supershop advertising on Facebook again I will most definitely warn others that they are a scam!

Date of experience: March 25, 2019
New York
1 review
0 helpful votes
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Almost scamed
September 18, 2022

Just about to submit my information to buy a charcoal grill that popped up while surfing the web for grill. Price seemed to good to be true... I read the use of my credit card information mentioned per their policy. I looked for their policy on the site and could not find a policy. Then there was no contact information, phone number and address. I then googled superrershop.com reviews. Thank you all that took the time to post your comments.

Date of experience: September 18, 2022
California
1 review
0 helpful votes
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Total scam. Saw their ads on Pinterest and fell for it. Ordered a. Mini grinder/sander for $19and waited two months to get a box of sandpaper. Contacted the company-any and was told I misread the ad.

SCAM!

Date of experience: January 12, 2020
Minnesota
1 review
2 helpful votes
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Blackstone grill
March 29, 2019

Scam scam scam took 99.00 of my money no grill no answers to email suck company remember if it sounds to good to be true it is and this company is proof stay away and remember check reviews before you buy 1 time i forgot to do that and screwed

Date of experience: March 29, 2019
Pennsylvania
1 review
2 helpful votes
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Where's my grill?
March 21, 2019

I ordered my grill on the 1st of the year. It has been almost 4 months since I ordered it! Where is it being shipped from? I will be getting in touch with the Attorney General and I will get to the bottom of this scam.

Date of experience: March 21, 2019
Florida
1 review
0 helpful votes
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I originally wrote a bad review of Viral Superstore saying it was a scam. To be fair, I finally received the wallet after many weeks. It took so long to get it, I ordered another wallet from another company. The wallet from Viral was disfunctional

Date of experience: July 17, 2023
New York
1 review
4 helpful votes
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I also fell victim to this scam site. Purchased the authentic light saber for $34.99 with display stand, etc. What came was a $2 plastic toy, which doesn't even work when batteries were put in it.

The site is well written and looks legitimate. Fortunately, PayPal protection will kick in and I should get my $35 back.

My invoice tracking number is also no longer working, so they have reset and begun another round of Facebook ads and scam. Need them shutdown!

This is what I received.
This is the page I ordered from showing the light saber.
Date of experience: July 17, 2018
Pennsylvania
1 review
0 helpful votes
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Placed two orders in December and still have not received anything and its been 3 months - total scam - phone number doesn't work - they don't respond to emails other than an automated generic response. I ordered about $700 worth of stuff and have got nothing. Absolute worst experience I have ever had ordering something online and/or from another country! Do not do it!

Date of experience: March 7, 2019
Minnesota
1 review
2 helpful votes
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I thought how much fun would this light saber be for my grown son. What a joke, the one I bought him at toys r us when he was 8 years old was better then this one. Not only that but when trying to communicate before it arrived was a waste of time. They never reply.

Date of experience: July 20, 2018
California
1 review
1 helpful vote
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Ordered the black stone grill in June 2018. Now March 2019, guess what no grill. Every email had a cookie cutter response. Thank God I used a credit card that reversed the charges! Buyer beware!

Date of experience: March 29, 2019
Iowa
1 review
0 helpful votes
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It's been about a month and I've not received ANY communication since I placed my order with 1supershop. I tried sending a reply to the order email (which it specifically states to do in the event of needing support). And I got a kickback message from a china domain telling me the administrator's mailbox is completely full. Totally bogus website. I'm disputing the charge on my credit card now.

Date of experience: July 29, 2018
California
2 reviews
2 helpful votes
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Rating = -1
August 19, 2018

Wish I could give a rating of -1. I guess I wasn't the only one who experienced this scam. It sucks to see how many people got ripped off. I'm pissed and totally embarrassed that I didn't do further research before buying this "toy." When I saw the tracking number came from China, I knew I was screwed. From now on I won't be buying anything that is advertised on Facebook no matter how great the product seems to be.

Date of experience: August 19, 2018
Pennsylvania
1 review
1 helpful vote
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Purchased a 36" flat top grill from them off of FB on 12/01/18. Two months later still no grill, no tracking number. Sent countless emails to them only to get the same email back each time. The phone is invalid and they can't be contacted. I'm out almost $100 because I used a debit card to purchase. My bank said I gave them authorization and they can't do anything. So I'm screwed I just want a refund or the grill

Date of experience: February 8, 2019
Tennessee
1 review
2 helpful votes
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I ordered a Dyson Stick vac (which should cost $300) from 1supershop on 01/03/2019. It is now 01/******* and not a word from them. They took the money off my credit card immediately. They gave me no tracking # and when I tried to reach them their phone was not valid.

Date of experience: January 24, 2019
Texas
1 review
2 helpful votes
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1 Supershop is a FRAUD!
February 15, 2019

I ordered a car seat for my granddaughter and never received it. I have tried to contact the company and no response. These people doing this should be caught and put in jail. Facebook should screen their ads or be held accountable.

Date of experience: February 15, 2019
Vermont
1 review
1 helpful vote
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Facebook Ad Scam
March 27, 2019

Ordered a telescopic ladder that never came! BS email responses for 90 days. Let's get a class action suit against Facebook.com for not screening their sellers

Date of experience: March 27, 2019
California
2 reviews
2 helpful votes
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SCAM
February 9, 2019

Ordered BBQ, never received it. Called phone number, it is no good AIR. Sent numerous emails, email goes to a Jewelry Store in France, email no good.

This was aggressively advertised on Face Book. I think Face Book should be held accountable for their advertisers. I will never order from a Face Book Add again.

If you had the same experience and used a card, I suggest you cancel your card and get a new one, because now they have your info.

Date of experience: February 9, 2019
Minnesota
1 review
1 helpful vote
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It is a scam
March 17, 2019

We ordered the Blackstone on 1/17/2019 and they had no problem taking our money $99.90 but we have never received the product. We are usually more careful but fell prey to a good price.

Date of experience: March 17, 2019
New York
1 review
0 helpful votes
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SCAM
August 2, 2018

Ordered the lightsaber... never came... seriously pissed off. The customer service link on their website is broken. Hopefully Bank of america can actually get my money back because these people dont even pretend to not be stealing your money.

Date of experience: August 2, 2018

Overview

1supershop has a rating of 1.1 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1supershop most frequently mention phone number, credit card and total scam. 1supershop ranks 788th among Electronics sites.

service
8
value
8
shipping
8
returns
6
quality
9