website thubmnail of 1outlets.com

1outlets.com

How would you rate 1outlets.com?
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KR
1 review
0 helpful votes
Follow Teresa J.
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Lindsay was very good
November 23, 2022

Lindsay was very good in trying to resolve this situation and I appreciated his immediate help. Thank you Lindsay.

Date of experience: November 23, 2022
Malaysia
1 review
0 helpful votes
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Overall, I am happy with my purchase. Still, I think the searching experience and interface could be better.

Date of experience: October 11, 2019
Singapore
1 review
0 helpful votes
Follow Jevan A.
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The Operators have fast response and helpful in supporting for any trouble arise during The Online Shopping. Thanks

Date of experience: November 30, 2022
Australia
1 review
0 helpful votes
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Good service
July 3, 2023

Ok thank you for your assistance. Communications are great, keep me well updated. Good service. Thanks for everything.

Date of experience: July 3, 2023
Austria
1 review
0 helpful votes
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I well receive my goods ordered, thankful for your honest service. I will surely recommend you to friends.

Date of experience: January 9, 2023
Germany
1 review
0 helpful votes
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I got the refund
December 3, 2022

I got the refund already. Thanks for everything and expect next time will be successful with the order.

Date of experience: December 3, 2022
Philippines
1 review
0 helpful votes
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Prompt arrival of goods
November 8, 2019

This is my first time to purchase from this website... and they did great! I was not expecting much but the product came on time.

Date of experience: November 6, 2019
Malaysia
1 review
0 helpful votes
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Refund
June 30, 2023

Due to issue my purchase unable to be delivered but the support team manage to refund back in full. Assisted and replied emails on time.

Date of experience: June 29, 2023
GB
1 review
0 helpful votes
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Good follow up service
February 26, 2020

I looking for the refund because there were no stocks anymore. The staff were very kind and good follow up service. Thank you so much.

Date of experience: February 26, 2020
New Zealand
1 review
0 helpful votes
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Do Not Buy from this company
December 11, 2022

Requested a refund after products were not available - been waiting over a YEAR for my money, constant emails and calls, this company stole my money, do not purchase from them EVER!

Date of experience: December 11, 2022
Bangladesh
1 review
0 helpful votes
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Ok, thank you for your help. Communication is great, let me know. Good service. Thanks for everything.

Date of experience: August 29, 2023
Malaysia
1 review
1 helpful vote
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Excellent service
January 10, 2020

Overall I'm very pleased with their product & service though they can improve on their delivery timeliness.

Date of experience: January 8, 2020
Bangladesh
2 reviews
1 helpful vote
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The support kept me updated promptly on the status of delivery and responded helpfully to my enquiry.

Date of experience: February 8, 2023
Washington
1 review
0 helpful votes
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Very "on the ball" team!
November 8, 2019

This organization is really quite conscientious and customer focused. The lengths they go to so as to serve their customers and keep them updated.

Date of experience: November 6, 2019
Japan
1 review
0 helpful votes
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It came perfectly on time
December 31, 2022

It came perfectly on time and I had like to give kudos to the customer service who have helped me. Cheers to you guys.

Date of experience: December 31, 2022
Singapore
1 review
0 helpful votes
Follow khaing S.
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Item received in good condition and I will order other products again from this site again as I'm satisfied with the delivery and product.

Date of experience: March 14, 2020
Hong Kong
1 review
0 helpful votes
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Happy buyer
October 4, 2019

Easy to use and good follow up from the customer service. The only thing to suggest is that, if the delivery can be quicker than merrier.

Date of experience: October 3, 2019
Slovenia
1 review
5 helpful votes
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They didn't deliver order but never give my money back!. Amount of nearly 400 EUR!
After 3 months I now ask my bank to help me.

Date of experience: July 30, 2023
Malaysia
1 review
0 helpful votes
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Got a full refund after goods ordered could not be supplied. In spite of negative reports, I had read about Prubuy I was very satisfied.Thank you.

Date of experience: November 23, 2022
GB
1 review
0 helpful votes
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I PLACED AN ORDER BEGINNING OF OCTOBER, DID NOT HEAR FROM THEM TO CONFIRM ORDER HAD BEEN POSTED, CONTACTED THEM VIA EMAIL, THEY RESPONDED MERCHANT NOT GOING TO FULFILL ORDER, THEY THEN ORDERED FROM ANOTHER MERCHANT, SAME THING HAPPENED AGAIN NO CONFIRMATION THAT ORDER HAD BEEN POSTED, HAVE SENT ABOUT 15 EMAILS TO THEM THE ONLY RESPONSE I GET IS THE COMPUTERIZED EMAIL SAYING MY ORDER HAS BEEN PROCESSED AND WHEN THEY HAVE ANY FURTHER INFO ON MY ORDER THEY WILL LET ME KNOW, ALSO SAY IF I HAVE ANY QUERIES DO NOT HESITATE TO CONTACT THEM. THEY DO NOT READ ANY EMAILS, THEY ARE NOT IN THE U. K, I HAVE ASKED FOR A REFUND AS I DONT HAVE THE EXTRA MONEY TO BUY ELSEWHERE WITHOUT THE REFUND. THEY BASICALLY HAVE TAKEN MY MONEY £50+ AND HAVE LEFT ME WITH NO WAY OF GETTING THEM TO RESPOND TO MY EMAILS WITH ANSWERS TO MY QUERIES, OR ABOUT GIVING ME A REFUND. DISGUSTING OPERATION, I AM AT MY WITS END. MY ORDER WAS FOR MEDICATION FOR MY DOG THAT CAN ONLY BE GOT FROM AMERICA, THEY SHOULD NOT ADVERTISE ITEMS, TAKE PAYMENT WITHOUT KNOWING THEY CAN GET THE GOODS, TOTAL SCAM OF A COMPANY, IF ANYONE KNOWS HOW I CAN CONTACT THEM OTHER THAN THE WEBSITE PLEASE COULD YOU LET ME KNOW

Date of experience: November 4, 2019

Overview

1outlets.com has a rating of 2.3 stars from 587 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1outlets.com most frequently mention credit card, full refund and total scam. 1outlets.com ranks 546th among Discount Shopping sites.

service
91
value
88
shipping
86
returns
88
quality
82
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