website thubmnail of 1outlets.com

1outlets.com

How would you rate 1outlets.com?
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Bangladesh
2 reviews
0 helpful votes
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Top seller
December 9, 2023

Top seller this company every time they help me lot. And every time i will happy to take thier service.

Date of experience: December 8, 2023
Singapore
1 review
0 helpful votes
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Very helpful
June 29, 2020

My order was refunded. Even though, I had forgotten about the order, staffs did follow-up thoroughly until I received the refunded amount. Well done & Keep it up.

Date of experience: June 29, 2020
Austria
2 reviews
0 helpful votes
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Yes, I got your confirmation email earlier. I really appreciate your effort to write me and make sure that I received it not everyone does that but you did and it made my day.

Date of experience: December 15, 2022
Nigeria
1 review
0 helpful votes
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Satisfaction
March 25, 2020

Team very kind with quick answer. I've ordered a battery for computer and after a while i've cancelled my order and since today i have my money back.
Thank you team

Date of experience: March 25, 2020
Singapore
1 review
0 helpful votes
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Patience is the key
September 5, 2019

Was skeptical on my order but took the plunge. The constant updates and replies were good.

Lucky to know my product shipped out within Singapore itself. Got the item within 2 wks. So all is good.

Date of experience: September 3, 2019
South Africa
1 review
0 helpful votes
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Good service
November 20, 2019

Received my goods in a perfect condition, just took a bit longer then expected and i needed to pick my parcel up from the post office, it wasn't delivered to my house.

Date of experience: November 18, 2019
Netherlands
1 review
1 helpful vote
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No refund
October 18, 2023

More than a month ago I purchased a product.The product was not available an the order was cancelled by the seller. The stated refund hasn't been issued

Date of experience: October 18, 2023
GB
1 review
1 helpful vote
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Not a good experience
November 26, 2019

It took awhile for my order to arrived. When they arrived, it was a wrong products. So I was disappointed and I don't plan to buy again from the place.

Date of experience: November 26, 2019
Bangladesh
4 reviews
0 helpful votes
Follow James C.
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Got information and answer from red dot payment and your website very fast. Also, I got a phone call from you too now just wait refund from bank~ thank you!.

Date of experience: February 8, 2023
Thailand
1 review
0 helpful votes
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The delivery of the product did take longer than I had anticipated, but to my follow-up I did get prompt and professional response. The product was as described and in perfect condition.

Date of experience: October 20, 2019
Switzerland
1 review
0 helpful votes
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Good prompt reply and services. Anyway, the delivery is too slow after the first delivery parcel missing. Overall still very satisfied with the service and product.

Date of experience: November 26, 2022
Finland
1 review
0 helpful votes
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Your customer services agents have been excellent and everyone has been pleasant and made very quick replies. You definitely have a very friendly team. Kind regards.

Date of experience: January 7, 2023
Hong Kong
1 review
1 helpful vote
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Never shop at 1 outlet
December 16, 2019

We orders an item and they cancelled my order and have not refunded me my money. I have called them several times all they say that they are processing but it's been more than 4months.

Date of experience: December 16, 2019
Singapore
1 review
0 helpful votes
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Good customer service, updated emails often about the shipment. Fast delivery, good packing, item received in good condition. Happy with their service:-)

Date of experience: September 4, 2019
Malaysia
1 review
0 helpful votes
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Thank you so much.
December 11, 2022

Thank you so much. I am impressed with your kind word and the service and response I have received so far. I am looking forward to buy from you soon. Blessings.

Date of experience: December 11, 2022
Philippines
1 review
0 helpful votes
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The product I ordered was no longer available from the supplier but my credit card was already charged. The refund was handled professionally and expeditiously by the staff.

Date of experience: April 17, 2020
Bangladesh
12 reviews
6 helpful votes
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There was very close.
February 9, 2023

There was very close follow up and updates during the delivery process. I am very very satisfied and will use your service again. Keep up the good work.

Date of experience: February 9, 2023
Malta
1 review
0 helpful votes
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I am very happy to receive an additional phone call as a confirmation. That's very nice indeed. I am more than happy to purchase more things from your company.

Date of experience: November 23, 2022
AE
1 review
0 helpful votes
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Both of my orders have been fully refunded because of non delivery due to Covid-19. They ve always and rapidely responded to my emails. Thanks for the good customer service.

Date of experience: June 30, 2020
Germany
1 review
0 helpful votes
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Very helpful customer service - appreciate the honesty and integrity of the service. They communicated, offered and tracked a refund of my order swiftly and without problems.

Date of experience: December 25, 2022

Overview

1outlets.com has a rating of 2.3 stars from 587 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1outlets.com most frequently mention credit card, full refund and total scam. 1outlets.com ranks 546th among Discount Shopping sites.

service
91
value
88
shipping
86
returns
88
quality
82
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