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1ClickPrint has a rating of 2.51 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1ClickPrint most frequently mention customer service problems. 1ClickPrint ranks 123rd among Photo Printing sites.
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Fantastic level of service. Really liked my prints. I was over the moon for the price. Definitely will use again
As I have already said this is not as it was described on your advert on Facebook. The term used to describe what I was buying was (Premium Canvas) Not MDF frame with Polycotton. If that was what your advert said I certainly would not have bothered ad you can buy that cheap fake canvas from Groupon for about £8:99. I am not happy with your product and again I am asking for my money back. It is not right to con people like this. I have just read some of your 1-star reviews, I think you need to listen to your customers. Forget the thousands of happy customers you say you have and concentrate on the people who are not happy. Remember they are the people who keep you in business. Your replies to the honest opinions that everyone is entitled to. Seems a bit aggressive. I await my refund. Many thanks
As I have already said this is not as it was described on your advert on Facebook. The term used to describe what I was buying was (Premium Canvas) Not MDF frame with Polycotton. If that was what your advert said I certainly would not have bothered ad you can buy that cheap fake canvas from Groupon for about £8:99. I am not happy with your product and again I am asking for my money back. It is not right to con people like this. I have just read some of your 1-star reviews, I think you need to listen to your customers. Forget the thousands of happy customers you say you have and concentrate on the people who are not happy. Remember they are the people who keep you in business. Your replies to the honest opinions that everyone is entitled to. Seems a bit aggressive. I await my refund. Many thanks
Tip for consumers:
Bad attitude to customers. You can not speak to them in person as they don't answer the phone
Products used:
Canvas (Not Canvas)
Fantastic level of service. Really liked my prints. I was over the moon for the price. Definitely will use again
Order number *******. Customer services in this company are terrible. My order did not arrive even though the money came out of my account. On trying to contact the company, not one phone call or one email was answered. So disappointing.
7 out of 10 I ordered were perfect 1 blurry and 2 got lost in the mail. Customer service was very accommodating and I'm waiting for a reissue.
Arrived on time and my canvas looks amazing! It's well made and the print is really good. So glad I made an order!
This company is dreadful!
The invoice states you are paying a set amount then deducts discount and including P & P! However when you do not live within the UK. You are charge revenue at the full price!
BE warned! They do not state this as " It has been in practice for sometime" was the reply I received from 1clinkprint!
I ordered two customized canvas for my friends as their birthday presents. I wasn't expecting much because I bought it at their promotion rate but It was the exact quality of the photo I have uploaded to their database. It was delivered withing 2 weeks like they promised.
What an amazing company, called up with an issue regarding one of my prints they where quick to resolve the issue and send out replacement. Great customer service and fantastic quality and price can not be beaten. All my future business will be with them and i would recommend them to anyone.
Got my order today In perfect order!
Would highly recommend 1click print really fast service no issues with the order what so ever!
Just recieved my first ever order from One Click. Am so happy. Superb quality and value for money best on the market
Great photo prints at a good price.
No problems re canvas print... brilliant for the price.
Would be good to develop better feedback re delivery... expected duration.
I will never order from this company again it's been over a month and still haven't received my 3 canvas I ordered. I have sent several emails cause this company don't communicate over phone and all they say is it's been shipped on the 6th of May well it's almost June. Terrible communication with customers. DONT WASTE YOUR TIME. I understand with the coronavirus it's been a challenge but this was suppose to be a gift for My daughters 1st Mother's Day. I will Never Order from this company again
Bought a print from this company on May 16th it's now June 18th and no delivery yet also when I call them all they do is hang up on me when they answer also ordered another print thru Verizon and received it in 2 weeks never will buy from this company ever again and will call Discover card and will get a refund that way this company is a farce and a complete sham don't waste your time with them
Placed an order over a month ago. Never received it, no response to email, can't track the order from thrive site. Won't EVER ORDER AGAIN!
I placed an order and weeks later have not received it. I have emailed the company 5x and received the same exact response each time. I have called 6x and hung up on 5x. When I did speak with them, they assured me I would have it the next day... it did not come. There are many companies that offer this service... use any one of them DO NOT USE THIS COMPANY!
Tip for consumers:
Read all reviews...they are horrible! Use any other company. DO NOT USE 1CLICKPRINT
I have ordered through a few different companies and thought I would give this one a try I received the canvas and it was of very poor quality as far as the picture it was very blurry. I have contacted the company about sending the picture back and getting my refund and nothing has ever happened just a lot of run around. I wish not to post the picture on this review because it is a picture of my grandchild.
Arrived on time, Bought a varity of things and was all perfect, Was for my mothers birthday, Would recommend too anybody who is looking for a cheap reliable site.
Ordered on April 7 Th for Mother's DayAnd still nothing they claim they mailed it on April 16th, keep calling and I still get the same response should be there soon they have no tracking number, spoke with customer service today and they hung up on me
Need ability to do more editing than zoom in on a photo. After loading eight photos, on the ninth I noticed the price skyrocketed from $1.99 each to $9.99 each. No notice. Nothing in the ad. I contacted the company. Their email response was timely but advised me that the price goes up on the eighth. Maybe they have hidden this info somewhere that we wouldn't think of looking. Hmmm... I believe this is false advertising. Hidden away under SECTION 4 MODIFICATIONS TO THE SERVICE AND PRICES (where you wouldn't even look) is the famous: "Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time." After reading reviews about poor quality and color I have decided that even eight canvas pieces for $1.99 each plus about $3 each for shipping, is not a good deal after all.
Fantastic pictures and all other products well happy deffo get in some more good I really enjoyed all my products
1st Time customer... I purchased a canvas for a friend who just lost her Mother, it is a precious picture of the two of them. I wanted to surprise her. BUT She never received the picture. I am unable to contact anyone from the company.
Amazing products great communication nothing bad to say very satisfied with my order perfect outcome
Horrible! This place is not ligit. Never received my order. Ordered in March then company said the would resend them. Lie. This is horrible that they can just steal money like that. I ordered pictures from free print app and got them in 1 week like promised.
I cant how much they helped me out rushing through my mums birthday present. Amazing levels of service. Ross especially was spot on
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Your photos on highest quality, handmade canvas prints, acrylic and more. Wall art, photo blocks all handmade in our own factory and delivered to your door.
