1ClickPrintReviews 62

As I have already said this is not as it was described on your advert on Facebook. The term used to describe what I was buying was (Premium Canvas) Not MDF frame with Polycotton. If that was what your advert said I certainly would not have bothered ad you can buy that cheap fake canvas from Groupon for about £8:99. I am not happy with your product and again I am asking for my money back. It is not right to con people like this. I have just read some of your 1-star reviews, I think you need to listen to your customers. Forget the thousands of happy customers you say you have and concentrate on the people who are not happy. Remember they are the people who keep you in business. Your replies to the honest opinions that everyone is entitled to. Seems a bit aggressive. I await my refund. Many thanks

Order number *******. Customer services in this company are terrible. My order did not arrive even though the money came out of my account. On trying to contact the company, not one phone call or one email was answered. So disappointing.

Need ability to do more editing than zoom in on a photo. After loading eight photos, on the ninth I noticed the price skyrocketed from $1.99 each to $9.99 each. No notice. Nothing in the ad. I contacted the company. Their email response was timely but advised me that the price goes up on the eighth. Maybe they have hidden this info somewhere that we wouldn't think of looking. Hmmm... I believe this is false advertising. Hidden away under SECTION 4 MODIFICATIONS TO THE SERVICE AND PRICES (where you wouldn't even look) is the famous: "Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time." After reading reviews about poor quality and color I have decided that even eight canvas pieces for $1.99 each plus about $3 each for shipping, is not a good deal after all.

Worst customer service I have ever come across, not a hint of concern that I was having a problem with their service.
Due to problems with them being unable to access the images I uploaded, I had to upload them 3 times in total (483 images). I had to chase them up to find out where my prints were each time, only to be told that again they had a problem with them. On the final time of uploading I was told they were with "pre press" where they were for 5 days despite me asking them to put some priority on my order.
In all it took from the 26th June until the 21st July before I received my order.
The print quality is mediocre to say the least, & after I "centred" each photo I got back 15 with peoples heads cut off or limbs missing. I also ordered six 7x5 prints & received 2!
If you are thinking of getting prints by these people then can I say that there are other printing services around, and I advise you to use them!

I will never order from this company again it's been over a month and still haven't received my 3 canvas I ordered. I have sent several emails cause this company don't communicate over phone and all they say is it's been shipped on the 6th of May well it's almost June. Terrible communication with customers. DONT WASTE YOUR TIME. I understand with the coronavirus it's been a challenge but this was suppose to be a gift for My daughters 1st Mother's Day. I will Never Order from this company again

I ordered 2 canvas prints from this company. After 2 weeks nothing had arrived so I e-mailed them and didn't even receive a reply. Luckily I had paid with Paypal, so I opened up a dispute against them.
A few days later the prints arrived. What a let down! The quality was absolutely awful!
Yes - they are cheap - but they are also rubbish! Pay a bit more and get them done elsewhere. I will have to get mine done again somewhere else because these are just terrible!

Very disappointed!

I placed an order and weeks later have not received it. I have emailed the company 5x and received the same exact response each time. I have called 6x and hung up on 5x. When I did speak with them, they assured me I would have it the next day... it did not come. There are many companies that offer this service... use any one of them DO NOT USE THIS COMPANY!

Ordered prints from this company on 19/11/13 and I'm still waiting for them. I was told they would be with me by 16th of dec and I'm still waiting. You can check the progress of your order on line but all you get is the same message everytime, your order is in production and should be leaving us shortly, we are currently running inside our normal turnaround. Been lied to for weeks, quick enough to take my money and leave me short of 3 people's Christmas presents and now they have another offer on the go, why when they can't even complete ones made before christmas

I ordered a canvas and some photo blocks 3 weeks ago and I am still waiting for them! One of them was a present for my mother in law who's birthday was a week ago! Everytime I email them I get fobbed off saying that due to fluctuation and special offer orders my delivery date can change! Wow! Well it's changed at least 4 times now! Avoid this company at all costs because although they may have cheap prices by god you have to wait along time for them! I ordered a canvas from photobox and recieved them 3 days later!

Very impressed with my hardback poster and my acrylic print. Easy page to navigate... Did what it said on the tin and then some. Delivery was longer than I expected. But was in no hurry and well worth the wait... will definitely use them again and hopefully I'll be wowed again

I have received TERRIBLE service from this company. I made my order on 15 May for a present for my husband's birthday on 4th June. The week before it hadn't arrived so I emailed them and they told me to expect delivery by Friday 30 May. By Monday 2 June it still hadn't arrived so I called their helpline explaining what had happened. They assured me that they would send it out by courier that day to make sure I had it for his birthday on 4th. 4th June came and went and nothing arrived. I called their helpline again, which, although saying they usually answer within 30 seconds, didn't pick up and after 40 minutes I gave up. I emailed them again and they replied the next day saying it had been shipped via Royal Mail on 4th June. I'm not sure why they felt the need to lie to me twice as I would rather have had genuine information and work around it. Really very disappointing service and an awful way to run a business. I will not be using them again depite their good offers.