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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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It took over 1 month to get my order after call multiply times. One ever called me and I first call they told would be resend never happen after I called back had to fill out a form and that should had been the first thing they did
Would have been nice to have a quicker delivery like some other vendors especially with no price difference in the product, but other than that it was a fine experience!
I was able to find my exact contacts and the shipping didn't take long.
Simple and Efficient process thus far, haven't mailed in my rebate yet, we'll see how that goes. But, overall, stellar service thus far.
Very easy to order your contact lenses online.Just need your eye prescription from your doctor in order to place order. Prescription is good for a year I believe. You can reorder more lenses when needed.
Will definitely try get-lens again, there was an issue with the script and addressed immediately.
Easy to order and fast delivery. Best price on contact hands down. Will be purchasing from them again.
Customer service was very good delivered on time with no surprises
I kept searching for a good price on my contacts. Many sites were ridiculously priced, until I came across this site. Not only was I happy with the price but my contacts got here pretty quick, even when we had a snow storm!
First time ordering from this seller, everything was smooth and I got my contacts pretty quick, also the lowest price around after searching.
I got my contacts at half the process I usually get them here at Get Lens, with a contact RX that is good for 2 years and they arrived in about a week.
Very easy to order. Arrived in great time. Wish the prices were better compared to the Drs office but still saved some money.
Product and prescription were great. Only comment is no updates on delivery status. Contact were left in mailbox in negative degree weather because I didn't get delivery status updates.
I was in desperate need of new contact lenses and I was very pleased that I was able to order them. Although my insurance doesn't cover much of the cost and the price of contact lenses has gone up... it is a bit of a hardship.
It was very straight forward and easy to order my contacts which were delivered a week later. The only complications were my billing address and my prescription proof but those were easy fixes that were on my end, not the company.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members