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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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2 x $44 = $88
The fact it costed $165 is beyond ridiculous.
I will NEVER spend my money with you again.
Had I seen the total before ordering I would have never agreed to that price.
It was a little hard to navigate the site and your prices have become outrageous but otherwise no hiccups
Super easy to put in your information and get what you need quickly
It was fine it was fine it was fine it was fine it was fine it was fine
Pricing was fair, delivery took too long and they offered no case to place my contacts in our a solution as other companies do with your orders.
Very good results with the order. I did not experience any issues with the order. Everything arrived on time and in good condition.
Quick experience and easy to use system. Good delivery time.
But there was no mention of rebate, still waiting for my rebate form 18 days later
The website was easy to navigate and the purchase was simple to make. My order can in on time and the products came unmanaged. Thank you for the experience.
I love the quick turnaround time on these and never any issues with delivery or ordering
When I ordered my contacts, I was on my last pair and the new contacts came with in the week.
I ordered a year worth of contacts. The person who placed my order on the phone spelled my street wrong and got my ZIP Code confused. When I got the email, I realized those things were incorrect, and I was quite worried about whether I would get the shipment when I sent an email about the mix up. I was told that I should call USPS and fix it. I did receive the contacts. I'm happy to have them, but it was stress that I wish wasn't a part of the experience.
Ordering was super easy, my contacts were delayed ship time wasn't accurate, no way to track my order
I am happy with this order because it stated right on the order page that 4 boxes needed to be ordered to get the rebate since it defaults to automatically 3 boxes. I would not have ordered if it did not state that, but I am still really mad that it did not tell me that on my first order and I did not order enough boxes to get the rebate. I just assumed that 3 boxes of each eye was more than 4 boxes and when I called when I received the order, they told me that they could not refund and reorder and that they could not order 2 more boxes to the original order to get the rebate. Needless to say I was never going to order from get-lens again. But, I was happy to get the rebate this time!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members