On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
1-800 Flowers Reviews Summary
1-800 Flowers has a rating of 1.6 stars from 1,379 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1-800 Flowers most frequently mention customer service, local florist and next day. 1-800 Flowers ranks 270th among Flower Delivery sites.
We monitor reviews for authenticity
Many of the flowers looked half dead on arrival and the whole bouquet only lasted a couple days. This is my 2nd experience with 1-800-Flowers and neither one has gone right. They won't burn me a 3rd time. Stay away.
I've never had a problem with 1-800-Flowers. If I email them to request a specific time for delivery, they respond quickly, telling me that they've notified their florist in my area. As for some of the other reviewers complaining about the size of their floral orders being smaller than they thought it would be, 1-800-Flowers does provide the dimensions in the description. It's not their fault if the customer didn't look hard enough.
Before i placed the order, i was very clear that it needed to be deliver before 2 o'clock. By 2, I called and they said that they TRIED to deliver it but they were closed. Someone was at the place all the time.
They shouldn't make promises that they can't keep, also they shouldn't lie on a customer. I would never ever used them again
Flowers sent in a box appears to be the way to go, at least, for me. The flowers are appreciated by the recipients, and flowers appear to get better each day. I normally order roses. I have used other floral designers, with personal delivery, and was not happy. The floral arrangements arrived pretty but did not last long for the excessive price that was charged. 1-800 Flowers will make it right if an arrangement does not meet the needs of the recipient. Thank you for this opportunity to express what is important to me.
The second plant arrived at my friend's home and it was exactly the same as the first - very small. I had paid for the larger size planter. I've also never received the $20 credit 1-800 promised.
The delivery couldn't be made on the scheduled date, but the company still completed the order days later with a brand new bouquet. My cousin was real happy.
The kitty flower arrangement was beautiful. It really cheered up my aunt who was in the hospital. She loves cats. Thank you.
The worst company, this is the 2 time never again, don't use this company! The never delivered the flowers but send me email it said the got the flowers, thanks god the camera and I can proved the lied
We sent flowers to our Mom for her 88th birthday. She is in an Assisted Living Facility. The flowers were beautiful and EVERYONE loved them!
I've already contacted customer service, but have not heard back from them. I ordered your (25) multi-colored tulips because I wanted something very bright that would evoke Spring. I got dark purple with a few yellow tulips that was more appropriate for a funeral. VERY disappointed.
My wife was surprised and envied by her co-workers. No specific reason for the flowers just to say I love you.
Customer service was great! I called to make sure that the order I placed for my boss was going to be delivered before a certain time frame - 11 a.m. The flower shop who took the order went above and beyond! The flower arrangement was gorgeous and they delivered at 10 a.m.! An hour before the time I specified. Now that's service!
I am completely satisfied with my experience from beginning to end. Ordering an arrangement was easy online; the arrangement arrived at it's destination exactly as described and pictured. Plus the site kept me informed of it's progress. Thanks!
Loved navigating the site. Easy and time effective. Order arrived perfectly. My BFF loved her gift. Would order again in a heart beat.
I received beautiful flowers for Mother's Day. It's now going on 3 weeks and I still have some of the lovely flowers left. I was so impressed with 1-800 Flowers that I ordered two bouquets for other friends' birthdays.
I have been doing business with them since 1986 and have had only one mishap. They are awesome, reliable, and flowers are always fresh and beautiful. Tried a couple of others because of price, but I always come back to 1800flowers
I have always used 1-800 flowers to send to my mother, who lives internationally, flowers just because and of course on holidays. For Mother's Day I have spent over $70 on flowers. She received a bouquet from the local shop in her town to what was maybe a $20 max bouquet. I understand 1-800 flowers uses local flower shops I'm frustrated and disappointed that the local shop thought what they delivered was worth the money spent. I contacted 1-800 flowers customer service, they responded and agreed to send another bouquet free of charge which was ever received.
Very Disappointed customer...
These muffins are wonderful. They taste great. We put some in the freezer. We are very pleased with the different flavors. At first I was a little hesitant because I read some negative reviews I have no idea why? Anybody would give these muffins a negative review.
I've have used this service twice in 2017 and have been completely satisfied. Both arrangements were stunning and loved by the recipient, who received many compliments on them. Each time the flowers arrived on time and the website is very easy to use. I will continue to use 1-800-Flowers for all my floral needs.
I ordered a specific basket which should have included an Angel light. The order was delivered without the light. I am furious.
From the business
Send flowers and send a smile! Discover fresh flowers online, gift baskets, and florist-designed arrangements. Flower delivery is easy at 1-800-Flowers.com.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members