1800CPAP.COM has a rating of 4.6 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
Hello:
As my review says, I got cpap supplies from 1800cpap and the supplies have improved my sleep quality. I've struggled with using cpap for awhile because I move around in my sleep and daily remove my mask, so I miss getting the most quality time out of my cpap. I will be honest and say while my issue is not 100% solved currently, my new products have helped keep my mask on longer and there are more hit and miss days where I get the amount of sleep I'm looking for. I may even have to purchase other products in the future and trial and error test it out. I recently purchased a cpap pillow. At first I didn't think I'd need it or would help me, but was pleasantly surprised. I also purchased cpap mask filters at the suggestion of my doctor. It likewise has been helping with my sleep quality and comfort of using my full face mask. I have made several orders with 1800cpap, and to my satisfaction, each order was sent timely and correctly. I would highly recommend this place to others. I'm thankful they are here to help me as I keep working on improving my health using these cpap products.
Outstanding from start to finish, and I have absolutely ZERO complaints whatsoever. I would HIGHLY recommend this company to anyone, and I will happily use them again (without hesitation and/or limitation) should a need arise. It's rare that I say this in a review of any establishment, but I am 110% completely satisfied with the care, concern, dedication and support that I received during my BiPap purchase.
Thank you,
- Steve
Hello Steve!
Thank you very much for both your valuable time and your valuable feedback! We are estatic to hear that our company has upheld your expectations. Our company is here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Needed a new mask and head strap, went on the site, found what I needed, placed my order and it arrived in a timely manner. Good product, reliable vendor.
Hello Michael!
Thank you very much for both your time and feedback! We are thrilled to hear that you were able to find the mask and head strap that you were looking for. We are also glad that we have met your expectations! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Went to the site, found what I needed. Easy to order. Good price. Arrived a couple days earlier than originally predicted.
I love this mask because it seals the air flow without having to make it really tight and pressing on my chin and under my nose which get uncomfortable. The pressure is distributed really well so much more comfortable than most masks I have experienced, which allows me to sleep.
As for the being a bit too large I remedied that by pressing some cotton into the gap between the two sealing edges which made the inner a bit closer and then all was great. This is to be expected as each face is different so needs to be adapted to. Might not be standard but it works and I am very happy with it.
Great mask.
Hello Douglas!
Thank you so much for taking the time to shop with our company and leave valuable feedback! We are estatic to hear that you are loving your mask and that you were able to adapt and make it work well even though it was a little too big. We are also happy to hear that our company has met your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Ordering CPAP from Japan is quite a hassle, but it is doable with some effort. The staff at 1800cpap.com were fantastic in communicating the problems that might occur upon purchasing from the U.S. They gave me plenty of warning before shipping and offered to cancel the purchase if I felt it would be too difficult. The heads-up was greatly appreciated and proved vital in ensuring I had the proper documentation. Thank you.
Hello Randy!
Thank you so much for your valuable time as well as your valuable feedback! We are thrilled to hear that you were able to get your order and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I am very pleased with the quick service in my supply delivery. I have expressed this with my medical provider so they can refer other patients to 1800CPAP.
Hello Christine!
Thank you so much for both your time and feedback! We are delighted to hear that our company has met your expectations. We are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
I have purchased supplies from many companies. This company is so far the best and will continue to purchase through them.
Order came fast. I had a little trouble with the directions. When i called the company, they sent me a video which made things clear. I am happy with the service and the product.
Hello Jan!
Thank you very much for both your valuable time and feedback! We are happy to hear that we met your expectations. We are also here to help you with any of your CPAP needs. We are glad you were able to figure out your CPAP cleaner. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
My experience was the best. Found my desired cpap at an incredible price, delivery was very fast, customer service was wonderful and helpful. I'll definitely be back for future cpap needs
Hello David!
Thank you very much for both your precious time and your valuable feedback! We are estatic to hear that our company has met your expectations. We appreciate your business with us and we are here for any of your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have an phenomenal day!
Best regards,
Customer Service -1800CPAP.com
The pack was marked M but the nasal prongs were large in both. Thankfully I had an old set I could still use. I did appreciate that correct nasal prongs were sent out without argument
Not a very good product is not what I expected the fit is horrible even though it says it's right (small) for more like a med. Makes more noise than expected
Been a cpap user for many years and the mask I purchased is by far the most comfortable I have had
Hello Colin!
Thank you very much for your time and feedback! We are happy to hear that you are satisfied with your recent mask purchase! If you ever have any questions or concerns, please do not hesitate to reach out to our customer service team! Have a great day!
Kind regards,
Customer service - 1800CPAP.com
I have order several times through 1800CPAP.com with always great satisfaction. I have always received my packages on time with no issues. Great Business to work with.
Hello Brenda!
Thank you so much for both your valuable time and feedback! We are thrilled to hear that our company has met your expectations. We appreciate your continued business and are here to support any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
I have been using this service for years and everyone I've ever spoken to has been most polite, professional, friendly and helpful. The service is user friendly, and the response is quick. Nobody ever tries to pressure me to buy more than I need, and delivery is always prompt and often sooner than projected. The staff have clearly been well trained, and I thank them for that.
Hello Thomas!
Thank you so much for not only your valuable time but your valuable feedback as well! We are estatic to hear that our company has been able to meet your expectations. We appreciate your continued business with us and our company is here to support any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Ordered a refurbished cpap and supplies and it shipped in like 48 hours. And i couldn't tell the machine had even been used. Really like their cpap wipes. Also get your test from them! $200, at home and you don't have to jump through insurance hoops and deductibles
Hello Charlie!
Thank you so much for not your only your time but also your valuable feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
They sent what I ordered on time. I thought the service was good.
Hello Cathy!
Thank you so much for your valuable time and feedback! We are estatic to hear that you thought our service was good and that we have fulfilled your expectations.If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Everything arrived in time while I was in the State for few days. They asked for more information and that concerns me a little bit but the answer of my uploaded information was quickly and efficient. Finally, I got my purchase just in time because my dad needs this machine due to his health condition.
Hello Kevin!
Thank you so much for not only your time but also your valuable feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Excellent service. Fair price. Shop and owner with integrity. Owner actually dissuaded me from a much more expensive purchase bcs he think it would be in my best interest. Rare to find that kind of thing nowadays.
Hello J.B!
Thank you so very much for not only your time but also your valuable feedback! We are thrilled to hear that our company has met your expectations. We appreciate your business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Great service great company to deal with
Would definitely consider pass on all details to friends and family to also use this company
Would definitely do business with them again
Odger
Hello Rodger!
Thank you so much for your time and feedback! We are estatic to hear that we have met your expectations. We treasure your business and available to assist you with any of your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Excellent from start to finish with my order. Shipped very quickly and I was pleasantly surprised by the time frame for delivery. I would definitely order again and highly recommend this business without hesitation.
Hello David!
Thank you so very much for your valuable time and your valuable feedback! We are delighted to hear that our company has met your expectations. We appreciate your business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
I purchased a certified refurbished Resmed 11 machine. The machine arrived in excellent shape. I'm happy that I chose to save money with the refurbished model rather than buying new as this saved me a bunch of money and the machine seems almost new.
Hello Ryan!
Thank you so much for your invaluable time and feedback! We are delighted to hear that you are happy with your machine and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
Hello Kelly!
Thank you so very much for both your valuable time and feedback! We are thrilled to hear that your sleep quality has improved and that your CPAP pillow that you have purchased has been working out for you. We appreciate your continued business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com