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1800CPAP.COM

Overview

1800CPAP.COM has a rating of 4.6 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company responds to reviews on average within 1 day
How would you rate 1800CPAP.COM?
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Colorado
1 review
0 helpful votes
Follow Kelly B.
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Hello:
As my review says, I got cpap supplies from 1800cpap and the supplies have improved my sleep quality. I've struggled with using cpap for awhile because I move around in my sleep and daily remove my mask, so I miss getting the most quality time out of my cpap. I will be honest and say while my issue is not 100% solved currently, my new products have helped keep my mask on longer and there are more hit and miss days where I get the amount of sleep I'm looking for. I may even have to purchase other products in the future and trial and error test it out. I recently purchased a cpap pillow. At first I didn't think I'd need it or would help me, but was pleasantly surprised. I also purchased cpap mask filters at the suggestion of my doctor. It likewise has been helping with my sleep quality and comfort of using my full face mask. I have made several orders with 1800cpap, and to my satisfaction, each order was sent timely and correctly. I would highly recommend this place to others. I'm thankful they are here to help me as I keep working on improving my health using these cpap products.

Date of experience: July 18, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Kelly!

Thank you so very much for both your valuable time and feedback! We are thrilled to hear that your sleep quality has improved and that your CPAP pillow that you have purchased has been working out for you. We appreciate your continued business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Texas
1 review
0 helpful votes
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IMPECCABLE SERVICE!
July 26, 2024

Outstanding from start to finish, and I have absolutely ZERO complaints whatsoever. I would HIGHLY recommend this company to anyone, and I will happily use them again (without hesitation and/or limitation) should a need arise. It's rare that I say this in a review of any establishment, but I am 110% completely satisfied with the care, concern, dedication and support that I received during my BiPap purchase.

Thank you,
- Steve

Date of experience: July 16, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Steve!

Thank you very much for both your valuable time and your valuable feedback! We are estatic to hear that our company has upheld your expectations. Our company is here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Oklahoma
1 review
0 helpful votes
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CPAP Supplies
July 26, 2024
Updated review

Needed a new mask and head strap, went on the site, found what I needed, placed my order and it arrived in a timely manner. Good product, reliable vendor.

Date of experience: July 16, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Michael!

Thank you very much for both your time and feedback! We are thrilled to hear that you were able to find the mask and head strap that you were looking for. We are also glad that we have met your expectations! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com


Cpap mask
March 24, 2024
Previous review

Went to the site, found what I needed. Easy to order. Good price. Arrived a couple days earlier than originally predicted.

Date of experience: March 14, 2024
California
1 review
0 helpful votes
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I love this mask because it seals the air flow without having to make it really tight and pressing on my chin and under my nose which get uncomfortable. The pressure is distributed really well so much more comfortable than most masks I have experienced, which allows me to sleep.

As for the being a bit too large I remedied that by pressing some cotton into the gap between the two sealing edges which made the inner a bit closer and then all was great. This is to be expected as each face is different so needs to be adapted to. Might not be standard but it works and I am very happy with it.

Great mask.

Date of experience: June 4, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Douglas!

Thank you so much for taking the time to shop with our company and leave valuable feedback! We are estatic to hear that you are loving your mask and that you were able to adapt and make it work well even though it was a little too big. We are also happy to hear that our company has met your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Japan
2 reviews
0 helpful votes
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Fantastic International support
June 13, 2024

Ordering CPAP from Japan is quite a hassle, but it is doable with some effort. The staff at 1800cpap.com were fantastic in communicating the problems that might occur upon purchasing from the U.S. They gave me plenty of warning before shipping and offered to cancel the purchase if I felt it would be too difficult. The heads-up was greatly appreciated and proved vital in ensuring I had the proper documentation. Thank you.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Randy!

Thank you so much for your valuable time as well as your valuable feedback! We are thrilled to hear that you were able to get your order and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Rhode Island
1 review
0 helpful votes
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Great Service
July 26, 2024
Updated review

I am very pleased with the quick service in my supply delivery. I have expressed this with my medical provider so they can refer other patients to 1800CPAP.

Date of experience: July 16, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Christine!

Thank you so much for both your time and feedback! We are delighted to hear that our company has met your expectations. We are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com


Great supplies
December 17, 2022
Previous review

I have purchased supplies from many companies. This company is so far the best and will continue to purchase through them.

Date of experience: December 17, 2022
Ohio
1 review
0 helpful votes
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CPAP Cleaner
July 30, 2024

Order came fast. I had a little trouble with the directions. When i called the company, they sent me a video which made things clear. I am happy with the service and the product.

Date of experience: July 20, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Jan!

Thank you very much for both your valuable time and feedback! We are happy to hear that we met your expectations. We are also here to help you with any of your CPAP needs. We are glad you were able to figure out your CPAP cleaner. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Virginia
1 review
0 helpful votes
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AMAZING!
November 3, 2024

My experience was the best. Found my desired cpap at an incredible price, delivery was very fast, customer service was wonderful and helpful. I'll definitely be back for future cpap needs

Date of experience: October 24, 2024
Brady S. 1800CPAP.COM Rep
6 months ago

Hello David!

Thank you very much for both your precious time and your valuable feedback! We are estatic to hear that our company has met your expectations. We appreciate your business with us and we are here for any of your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have an phenomenal day!

Best regards,

Customer Service -1800CPAP.com

Australia
1 review
0 helpful votes
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Wrong sized nasal prongs
July 26, 2024

The pack was marked M but the nasal prongs were large in both. Thankfully I had an old set I could still use. I did appreciate that correct nasal prongs were sent out without argument

Date of experience: July 16, 2024
Washington
1 review
0 helpful votes
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Not what was expected
July 26, 2024

Not a very good product is not what I expected the fit is horrible even though it says it's right (small) for more like a med. Makes more noise than expected

Date of experience: July 16, 2024
Australia
1 review
0 helpful votes
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Mask
October 8, 2024

Been a cpap user for many years and the mask I purchased is by far the most comfortable I have had

Date of experience: September 28, 2024
Brendan A. 1800CPAP.COM Rep
7 months ago

Hello Colin!

Thank you very much for your time and feedback! We are happy to hear that you are satisfied with your recent mask purchase! If you ever have any questions or concerns, please do not hesitate to reach out to our customer service team! Have a great day!

Kind regards,

Customer service - 1800CPAP.com

Nevada
1 review
0 helpful votes
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Great People
July 26, 2024

I have order several times through 1800CPAP.com with always great satisfaction. I have always received my packages on time with no issues. Great Business to work with.

Date of experience: July 16, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Brenda!

Thank you so much for both your valuable time and feedback! We are thrilled to hear that our company has met your expectations. We appreciate your continued business and are here to support any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Pennsylvania
1 review
0 helpful votes
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ALWAYS RELIABLE!
June 13, 2024

I have been using this service for years and everyone I've ever spoken to has been most polite, professional, friendly and helpful. The service is user friendly, and the response is quick. Nobody ever tries to pressure me to buy more than I need, and delivery is always prompt and often sooner than projected. The staff have clearly been well trained, and I thank them for that.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Thomas!

Thank you so much for not only your valuable time but your valuable feedback as well! We are estatic to hear that our company has been able to meet your expectations. We appreciate your continued business with us and our company is here to support any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Pennsylvania
1 review
0 helpful votes
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Excellent and Fast!
June 16, 2024

Ordered a refurbished cpap and supplies and it shipped in like 48 hours. And i couldn't tell the machine had even been used. Really like their cpap wipes. Also get your test from them! $200, at home and you don't have to jump through insurance hoops and deductibles

Date of experience: June 6, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Charlie!

Thank you so much for not your only your time but also your valuable feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Oregon
1 review
0 helpful votes
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Good service
October 8, 2024

They sent what I ordered on time. I thought the service was good.

Date of experience: September 28, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Cathy!

Thank you so much for your valuable time and feedback! We are estatic to hear that you thought our service was good and that we have fulfilled your expectations.If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Ecuador
1 review
0 helpful votes
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Purchase from Ecuador
June 13, 2024

Everything arrived in time while I was in the State for few days. They asked for more information and that concerns me a little bit but the answer of my uploaded information was quickly and efficient. Finally, I got my purchase just in time because my dad needs this machine due to his health condition.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Kevin!

Thank you so much for not only your time but also your valuable feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

California
1 review
0 helpful votes
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A highly knowledgeable and HONORABLE man.
May 14, 2024

Excellent service. Fair price. Shop and owner with integrity. Owner actually dissuaded me from a much more expensive purchase bcs he think it would be in my best interest. Rare to find that kind of thing nowadays.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
6 months ago

Hello J.B!

Thank you so very much for not only your time but also your valuable feedback! We are thrilled to hear that our company has met your expectations. We appreciate your business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

New Zealand
1 review
0 helpful votes
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Great service great company to deal with
August 4, 2024

Great service great company to deal with
Would definitely consider pass on all details to friends and family to also use this company
Would definitely do business with them again
Odger

Date of experience: July 25, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Rodger!

Thank you so much for your time and feedback! We are estatic to hear that we have met your expectations. We treasure your business and available to assist you with any of your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

GB
1 review
0 helpful votes
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Excellent
May 14, 2024

Excellent from start to finish with my order. Shipped very quickly and I was pleasantly surprised by the time frame for delivery. I would definitely order again and highly recommend this business without hesitation.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
6 months ago

Hello David!

Thank you so very much for your valuable time and your valuable feedback! We are delighted to hear that our company has met your expectations. We appreciate your business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Colorado
1 review
0 helpful votes
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Very happy with my purchase!
June 16, 2024

I purchased a certified refurbished Resmed 11 machine. The machine arrived in excellent shape. I'm happy that I chose to save money with the refurbished model rather than buying new as this saved me a bunch of money and the machine seems almost new.

Date of experience: June 6, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Ryan!

Thank you so much for your invaluable time and feedback! We are delighted to hear that you are happy with your machine and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com