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1800CPAP.COM

Overview

1800CPAP.COM has a rating of 4.6 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company responds to reviews on average within 1 day
How would you rate 1800CPAP.COM?
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Florida
1 review
0 helpful votes
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Fast delivery
January 19, 2025

The filter came with good packaging. It came fast too.

Date of experience: January 9, 2025
Brady S. 1800CPAP.COM Rep
3 months ago

Hello Vernon!

Thank you so much for your time and feedback! We are delighted to hear that our company has met your expectations and that you are enjoying your filter. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!

Best regards,

Customer Service -1800CPAP.com

Tennessee
1 review
0 helpful votes
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If you return - restocking fee is applied
October 4, 2024

Ordered the wrong mask- I asked if i could return and exchange for the correct one- charged a restocking fee and shipping. I understand shipping but a restocking fee?

Date of experience: September 24, 2024
Michigan
1 review
0 helpful votes
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Order
January 19, 2025

Got what I ordered and came when they said it would.

Date of experience: January 9, 2025
Brady S. 1800CPAP.COM Rep
3 months ago

Hello James!

Thank you very much for your time and feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!

Best regards,

Customer Service -1800CPAP.com

Canada
2 reviews
0 helpful votes
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Delivery as stated
January 19, 2025

Items were ordered, shipped and delivered as stated.

Date of experience: January 9, 2025
Brady S. 1800CPAP.COM Rep
3 months ago

Hello Valued Customer!

Thank you so kindly for your time and feedback! We appreciate your business with us and are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!

Best regards,

Customer Service -1800CPAP.com

Washington
1 review
0 helpful votes
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Easy to navigate search for products
January 19, 2025

I've purchased cpap products several times
Quick shipping with reasonable prices.

Date of experience: January 9, 2025
Brady S. 1800CPAP.COM Rep
3 months ago

Hello Matt!

Thank you so kindly for your valuable time and feedback! Our company is estatic to hear that we have met and continues to meet your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!

Best regards,

Customer Service -1800CPAP.com

Washington
1 review
0 helpful votes
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Sooop much spam
January 19, 2025

Order went ok. Way too many emails trying to sell me more

Date of experience: January 9, 2025
Brady S. 1800CPAP.COM Rep
3 months ago

Hello Ron,

Thank you very much for your time and invaluable feedback. We sincerely apologize for any inconvenience you have experienced associated with our promotional emails. Please unsubscribe at any time within your customer profile and advise if you have any questions or concerns. Again, we apologize for the inconvenience and greatly appreciate your continued business with 1800CPAP.com!

Best regards,

Customer Service - 1800CPAP.com

AE
1 review
0 helpful votes
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I ordered the following products from 1800CPAP.COM
1) AirFit N30i Nasal CPAP Mask Fit Pack
2) AirFit F20 Full Face Headgear Strap
3) AirSense 10 Replacement Supply Bundle Kit
4) Hypo-Allergenic Filters for AirSense 10

Great products (all original, nothing was fake), great customer service, low prices, secure shopping and hassle-free ordering process. Super-Fast delivery to United Arab Emirates (Sharjah within 3 days).

Date of experience: September 25, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Jasim!

Thank you very much for your valuable time and valuable feedback! We are so happy to hear you are super pleased with your order. We appreciate your business and are here to support your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

GB
1 review
0 helpful votes
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Expensive mistake
July 26, 2024

Order experience & delivery fine. Cloth mask did not work for me at all. Just would not prevent leakage, after endless fiddling with the straps. Would not inflate properly. Only used it part of 1 night, was unable to sleep & had to go back to silicon masks with cloth liners.

Date of experience: July 16, 2024
Kentucky
1 review
0 helpful votes
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Ordered. Received.
October 4, 2024

Not quite sure about the recent penchant for 'reviews' over a basic health service like providing specialized materials to patients. Rather think it's ridiculous, TBH.

Date of experience: September 24, 2024
Canada
1 review
0 helpful votes
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Excellent Service - Good Value!
November 3, 2024

First time ordering from 1800CPAP. Very happy with the good service, selection of products and very competive pricing. Items I purchased were priced much better than at other sites. Will order again when product is required.

Date of experience: October 24, 2024
Brady S. 1800CPAP.COM Rep
6 months ago

Hello David!

Thank you so much for your valuable time as well as your valuable feedback! We are thrilled to hear that our company has met your expectations and we greatly appreciate your business with us. We are here for any of your current of future CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have an phenomenal day!

Best regards,

Customer Service -1800CPAP.com

District of Columbia
2 reviews
0 helpful votes
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Great Value
July 26, 2024
Updated review

I have been 'experimenting' with different cpap masks, at my own expense. Most masks are not necessarily inexpensive. So, I was very pleased to find the items I needed at a very reasonable price. Shipping was speedy as well.

Date of experience: July 16, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Alicia!

Thank you very much for your valuable time and feedback! We are happy to hear that our company has met your expectations. We are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com


Just What I needed!
June 16, 2024
Previous review

I have been 'experimenting' with a couple of sizes of nasal pillows for a cpap mask I purchased on my own. I searched several sites and found the cost a bit prohibitive. Then I came across 1800cpap.com. I lucked out as they were having a sale on exactly what I needed! I placed the order easily. Their service is very prompt and delivery is fast, too. Very pleased overall.

Date of experience: June 6, 2024
Minnesota
1 review
0 helpful votes
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Searching for Sleep
July 26, 2024

I ordered a mask as I have sensitivity to silicon. My cpap clinic sent to the internet rather than help me. I got a cloth mask which I've used but it still isn't right. It makes a lot of noise and wakes me up. So I either wake up with a runny nose(old one) or I wake up because of the noise(new one). No one has answers.

Date of experience: July 16, 2024
Oregon
1 review
0 helpful votes
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Service was great
November 3, 2024

I used to use a different Cpap provider and decided to try 1800Cpap. There is no comparison. I always used to order my supplies online, but recently have been calling in my orders because the people on the phones always mention deals and specials going on. Awesome service.

Date of experience: October 24, 2024
Brady S. 1800CPAP.COM Rep
6 months ago

Hello Michael!

Thank you so very much for both your precious time and your valuable feedback! We are thrilled to hear that our company has met your expectations. We appreciate your valued business with us and our company is here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have an phenomenal day!

Best regards,

Customer Service -1800CPAP.com

Iowa
1 review
0 helpful votes
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Customer service was great!
July 26, 2024

I misordered a different style mask than I wanted. Problem was I got two. The CS rep was very cordial and replaced the one I opened under warranty and also gave me a pre-paid label to send the other back to them. The correct ones arrived in 2 days. Wow!

Date of experience: July 16, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Tim!

Thank you very much for your valuable time and valuable feedback! We are thrilled to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

North Dakota
1 review
0 helpful votes
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Can sleep again
July 26, 2024

It feels amazing when you wake up in the morning and you have energy again but thank you very much for the machine I hope it lasts and I know you guys will stand behind your product and I'll be looking to purchase another one soon thank you

Date of experience: July 16, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Chad!

Thank you so very much for your valuable time and feedback! We are estatic to hear that you have energy again from a good nights rest. We are also happy to hear that our company has met your expectations. We appreciate your business and are here to support your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Ohio
1 review
0 helpful votes
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Always there
November 3, 2024

From time to time, my CPAP mask splits, mostly because the style I use only comes in L, and I could use an XL. But, I get on line to 1800CPAP.com, place an order, and in reasonable time, my new mask is in my "physical" mailbox. I got smart and ordered a second one, just in case. And, 1800CPAP.com helps me be prepared.

Date of experience: October 24, 2024
Brady S. 1800CPAP.COM Rep
6 months ago

Hello Philip!

Thank you so very much for your precious time as well as your valuable feedback! We are delighted to hear that our company has met your expectations and hope that you enjoy your new mask. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have an phenomenal day!

Best regards,

Customer Service -1800CPAP.com

Nevada
1 review
0 helpful votes
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Purchase and return...
July 26, 2024

Seemed like good company to work with. Purchase was not re-turnable if not happy with it. Said it would be used medical equipment. Other company where we made purchase had better return policy. 800CPAP promptly refunded purchase amount...

Date of experience: July 16, 2024
Washington
2 reviews
0 helpful votes
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A Simpler CPAP
July 29, 2024

This is so much easier than using the CPAP machine. It does not work if I'm sleeping on my back, what it does do is forces me to wake me up, and I roll onto my side. That slight inconvenience is not ever going to be enough to make me wanna go back to using the CPAP machine!

Date of experience: July 19, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Marion!

Thank you so much not only for your time but your valuable feedback! We are estatic to hear that you are thoroughly enjoying your product. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Maine
1 review
0 helpful votes
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Small headgear
October 4, 2024

Great service. I think I ordered the small headgear for the F40. I need another one. Regional Healthcare said they can't send or don't have one.

Date of experience: September 24, 2024
Brady S. 1800CPAP.COM Rep
7 months ago

Hello Melissa!

Thank you for giving us your time and feedback! It is a pleasure to hear that you are happy with your order and that we were able to provide you with a small F40 headgear. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

North Carolina
1 review
0 helpful votes
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CPAP supplies
December 1, 2024

I've been using 1800CPAP.com for years now with nothing but excellent service. Delivery is quick and order is always correct.

Date of experience: November 21, 2024
Brady S. 1800CPAP.COM Rep
3 months ago

Hello Ronda!

Thank you so very kindly for both your valuable time and valuable feedback! We are happy to hear that our company has met and continues to meet your expectations. We appreciate your continued business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!

Best regards,

Customer Service -1800CPAP.com