1800CPAP.COM has a rating of 4.6 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
I was surprised at how fast the shipping was and I really needed my CPAP supplies. I think I have found my permanent CPAP supplier.
Couldn't find these {15lt a minute cannula & humidifier}in Australia, so found online at this US company at a reasonable price, postage wasn't cheap, but paid an extra few dollars for the express/priority service and arrived within 4 days {USA - RURAL WESTERN AUSTRALIA} can't even get local mail that fast. So I recommend the company, the products and the postage service {take the priority for a few dollars more} and hopefully {health permiting} will be back, thanks
Hello Michael!
Thank you so very much for both your valuable time and valuable feedback. We are delighted to hear you're enjoying your cannula and humidifier and thrilled that our company has met your expectations. We appreciate your business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Delivered quickly as expected. It's not the first time I use this service and it's always delivered on time.
Hello Raymond!
Thank you so much for your valuable time as well as your valuable feedback. We are delighted to hear that our company has met your expectations. We appreciate your continued business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I understand according to your terms and conditions you aren't responsible for delivery, but the order I made on November 30 did not make it to Iowa until December 30.
Hello John,
Thank you very much for your time and invaluable feedback. We sincerely apologize for the delay you experienced with the delivery of your order. Please note, that due to circumstances outside of our control, the delivery of your package was heavily delayed. If you experience similar delays in the future, please contact our customer service team directly and we will proactively address the situation to ensure you get your products on time. If you have any questions or concerns, please do not hesitate to respond via email at support@1800cpap.com, or by phone at 1-800-274-1366. Again, we apologize for the inconvenience and greatly appreciate your time and continued business with 1800CPAP.com.
Best regards,
Customer Service - 1800CPAP.com
I have purchased there products for many years and the staff that works there are very knowledgeable about there products.
Ron
Hello Ron!
Thank you so very much for your absolute invaluable time and feedback! We are thrilled to hear that our company has and continues to meet your expectations. We appreciate your continued business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I used the Company a few times, including the purchase of a CPAP machine.
Easy ordering, and quick delivery, what more can you ask, thank you.
Hello Kathleen!
Thank you very much for your time and valuable feedback! Our company is delighted to hear that we have met your expectations and we appreciate your continued business with us. We are here for any of your CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I have been a customer for about 4 years now--I have never had a problem. Orders have been correct and shipping is quick.
Hello William!
Thank you so very much for not only your valuable time but your feedback as well! Our company appreciates your continued business with us and we are delighted to hear that we continue to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
This site made it easy to get the equipment I needed as I do not get any through insurence. Back to sleeping well and will use them in the future.
Hello Sloane!
Thank you so very much for your valuable time as well as your valuable feedback! Our company is happy to hear that we have met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Great, simple, just follow the requirements for new cpap and deliveried right to your door in a few days.
Hello Max!
Thank you so very much for taking the time to leave our company valuable feedback! We are estatic to hear that our company was able to meet your expectations and we highly value your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Always great service. Nicole (sp) is a great representative for your company.
Thank you
Hello Michael!
Thank you so very kindly for your valuable time and feedback! Our company is delighted to hear that we have met your expectations and we greatly value your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I have purchased supplies from 1800CPAP>COM before and have always liked the pricing and quick shipping. Will use again.
Hello Carlos!
Thank you so very kindly for your valuable time and feedback! We are thrilled to hear that our company has and continues to meet your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Great service, quick delivery, had everything I needed. Will use again. The other place I had been using, was always low on stock, their website did not usually work.
Hello Charles!
Thank you very much for your valuable time and feedback! We are estatic to hear that your experience with us was fulfilling. We appreciate your business and are accessable for your future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Excellent service. I can get orders from 1800CPAP to New Zealand faster than a letter between cities in NZ.
Hello Bronwyn!
Thank you so dearly for your precious time and valuable feedback! Our company is delighted to hear that we have met your expectations. We hope you are enjoying your order and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
My research show that they have the best prices for the items I used regularly.
Dear Valued Customer!
Thank you so very much for both your valuable time and feedback! We are thrilled to hear that our company has continued to meet your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Had the correct merchandise that I needed
And the delivery was prompt
Hello Jesus!
Thank you so very much for both your time and feedback! We are happy to hear that all went well for you and that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
It was good.staff was helpful and courteous.we t over things I would need
Hello Michael!
Thank you so very much for your feedback and time. We are estatic to hear that our company has met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Reasonable prices, fast processing and delivery of supplies and spare parts.
Hello Randall!
Thank you very much for your time as well as your valuable feedback! Our company is delighted to hear that we have met your expectations. We are here for any of your cpap needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Quick, competent-thanks. I received quickly what I ordered.
Hello Darlene!
Thank you very much for your valuable time and feedback! We are delighted to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Service, selection, prices as expected. Shipping method took too long.
Hello William,
Thank you very much for your time and invaluable feedback. We are very sorry to hear about the delay you experienced with the delivery of your order. We do our very best to ensure that all packages arrive safely within the quoted timeframe, however, on occasion, circumstances outside of our control can affect your delivery date. We are happy to hear that your order was delivered and you were satisfied with the service and product you received. As always, thank you for your continued business with 1800CPAP.com!
Best regards,
Customer Service - 1800CPAP.COM
Sales staff were helpful and patient with the problem that I had with the shipment.
Thank you.
Hello Chan!
Thank you very much for your valuable time as well as your feedback! We are happy to hear that our company has met your expectations and we appreciate your business with us. We are here for any of your CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
Hello Linda!
Thank you so very much for your valuable time and feedback! We are delighted to hear that our company has met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com